Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

STILL GETTING CHARGED FULL FEES FOR LESS THAN FULL SERVICE - NO CUSTOMER SERVICE PHONE SUPPORT

If I missed the memo that offered a detailed explanation as to why eBay is no longer offering customer service phone support - please re-forward this to me. I am familiar with a call center environment - I worked in such an environment providing soft...

Item Restricted?? Yet another GSP Scam

I recently purchased and item on ebay, and it was not delivered to me because it says "item is restricted" The item in question is a set of 4 competition magazine pouches, so juts a bunch of plastic and screws.I have found plenty of post complaining ...

When click on "Return this item," won't allow & instead it says "We can't process your request..."

When clicking on "Return this item" it won't allow me to. Instead it goes on to say: "We can't process your request to return this item because payment hasn't been received. Please go to checkout." The payment was already completed and it still indic...

Shipping

I wish people would use UPS or FedEx to ship. USPS is so slow and unreliable. Had an order that was supposed to be here a week ago and still hasn't arrived. Checked on it with USPS tracking, shipped a week ago and still in transit.

Not seeing charges in PayPal for shipping labels printed through eBay.

Whenever I sell an item, I receive my payment through PayPal and can view the fees/taxes deducted from the total amount. However, when I purchase and print a USPS shipping label through eBay, I do not see a charge on either my PayPal balance or my ba...

Freight Shipping changed to same day shipping unless use eBay's Freightquote option!!

All of the sudden all of my freight items were changed to same day shipping without my consent. It used to be I could choose handling time for my freight items. Now unless I choose eBay's freight quote option all of my freight is listed as same day s...

Labels from eBay will not print out how they are supposed to!! Help!!!!

Hi all! I just purchased a new Rollo thermal printer and It works great everywhere, besides eBay's website! I know I have to select the 4x6 option when using this label printer. I have tried it for about 10 different orders and the label I want to pr...

AVOID SpeedPAK / Orange Connex Shipping

Just a bit of unsolicited advice on SpeedPAK. eBay’s official partnership with Orange Connex to use their SpeekPAK shipping service is the worst thing for eBay buyers and best thing that’s ever happened to AliExpress. I ordered several items at the s...

Resolved! ebay postage is cheaper than stamps.com for international and priority mail

Is ebay shipping strictly online or is there a way to print through a software/3rd party but keep the ebay rate? I use stamps.com desktop software so I really don't want to have to switch every time I get an international shipment or need to ship pri...

Seller asked FedEx to return the item mid-shipment. Now what?

I bought an item. The seller has FedEx route it back to him mid-shipment. I can't find a selection for that on Ebay and I have no idea how to get my money back. any ideas? The seller is vague and made it sound like he has no idea why I went back.

Resolved! item in transit--buyer opens INR case

I mailed a book via media mail on April 7th. I noticed on the 17th that it hadn't been delivered. So I sent a USPS missing mail inquiry. I was told that they are looking for it. However, there have been no updates on the tracking since April 15th I c...

Can anyone direct me to information regarding Global Shipping relating to Covid-19.

Can anyone direct me to information regarding the Global Shipping Program relating to Covid-19? I have run into a problem with an order. Should I temporarily suspend the service in my store? Thank you in advance, Tess

Other options besides pay pal showing up in listing

I have listed items for sale. I have chosen pay pal and chosen standard shipping and checked free shipping. But in my listing credit cards still show up as a way to pay as well as pay pal. I do not want to accept credit cards. How do I fix this?

shipping to a PO box

I sold a set of dishes and buyer posted address as PO box. It is to be sent USPS parcel. Do you think there will be a problem with this. I sent an email to the buyer and asked for a street address.

Need to return, wondering if there is a way to print label in color?

I purchased some black ink for my printer, it didn't work, now I am out of ink and just seeing if there is a way to print in color ?(maybe blue?) It's rather annoying as i didn't realize the item had to be shipped within a day of printing the return ...