Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Let's Discuss Shipping Options, Ideas, $$Saving, Issues.

We all ship our items. I imagine there are so many different methods we use as there are different sellers. But, over time, we've bound to have learned some do's and don'ts that work best for us.Would you be willing to offer some advice?? I've learne...

Resolved! I can't think of a subject so please read it anyway, it's important.

Hi eBay community, this is Carrie. It's my first time asking a question. I have read previous conversations and it has helped me out so thx. Ok so I shipped out a item on Dec. 13, 2019 and it arrived at a P.O Box on Dec. 17, 2019. On Dec. 24, 2019 th...

Cancel Order After Printing Fedex Label

Hello all,I sold an item and printed a fedex label. The buyer requested to cancel the order after the label was created but before the item has been shipped. I cannot void the label as it is fedex and I cannot see any options for cancelling the order...

User avatar by Adventurer
  • 2519 Views
  • 1 replies
  • 0 helpful

GSP combined shipping costs

I have offered combined shipping on a listing , buyer has bought thru gsp and is getting charged postage for all items, how do I refund the extra shipping charged?

User avatar by Explorer
  • 176 Views
  • 3 replies
  • 0 helpful

shipping address change

Buyer bought and paid for item....I shipped right away and then received email from them asking to change address from 45th to 47th street...could be legit but I told them to contact the post office They asked me to because they were in Brazil. They ...

User avatar by Adventurer
  • 139 Views
  • 1 replies
  • 0 helpful

Buyer ask for a refund without receiving the item

Hi! It´s my first time in the community, I came to ask some advice, I sold an item to a buyer in the USA (I´m from Chile) and the shipping it´s done by UPS (Pretty trustworthy), it has some delay because the mail works slowly here to start, and with ...

User avatar by Rising Star
  • 336 Views
  • 4 replies
  • 0 helpful

Resolved! Shipping Label Links for Customer Returns.... allowed or not?

I know sharing personal information or links to external websites is not allowed in Ebay messaging, but I was wondering if there are any exceptions for specific scenarios? I am in a scenario currently myself in which I am trying to provide a return s...

Resolved! EBay refund says I was refunded through PayPal when I did not purchase item using PayPal

 It says that my order was refunded through PayPal when I did not pay for it through PayPal. I don’t have a PayPal account connected to my eBay so I’m confused where the funds are/will go. Will they eventually show up in my bank account ( I payed wit...

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User avatar by Adventurer
  • 190 Views
  • 4 replies
  • 0 helpful

Fulfilled order from FBA, Deliverr and manufacture(drop shipping) are allowed?

I called eBay to ask that is okay to fulfilled my eBay order from FBA(Multi-channel shipment) and Deliverr. They said as long as the box has no logo on it it will be fine. So NO FBA but Deliverr is an acceptable. I also read some posts here It may be...

Ltl worldwide shipping.

Hello to everyone, can somebody help me? I need company with LTL service, cause i sell parts for cars from Russia, but with only small size. And now want to sell bumpers/engines etc.May be somebody now such freidht companyes?Thanks.Ps Sorry for my en...

Problems scheduling a pick up on the USPS website.

At the very end of the procedure, the processing bar just keeps "thinking" and never confirms the transaction. This happens to me maybe 9 out of 10 times. I have to keep trying and trying. I even switch computers. Try it on my laptop. Try it on my mo...

User avatar by Superstar
  • 170 Views
  • 3 replies
  • 0 helpful

MORE THAN FIVE LABELS PER ORDER?

I HAVE AN ORDER THAT TAKES 12 BOXES TO SHIP... IS THERE A WAY TO PRINT MORE THAN 5 LABELS THRU EBAY OR DO I NEED TO DO SOME THRU FEDEX OR USPS

User avatar by Adventurer
  • 276 Views
  • 2 replies
  • 0 helpful

It's no mystery how buyers have become trained.

Buyers delivery expectations have become crazy, and we all know what/who is to blame. I ordered candy from Amazon--I don't have Prime, nor did I pay to upgrade to a faster delivery. I have no need for speed for this item. So why does USPS have to mak...

Never believe an ebay CS Rep......

I have a clearly stated No Return policy. Obviously if I send the buyer an Item Not As Described, send the wrong item, never ship an item, the buyer should and is well within their rights to expect and demand a refund. I have no problem with this. Ho...

I bought an defective item. I want to return it. however...

The return address is Israel. (according to ebay)The return address is Nevada. (according to package I received ) Shipping cost and time are critical.What am I to do now? If I crossed the "international boundary", then I apologize.If this was not not...

User avatar by Adventurer
  • 192 Views
  • 3 replies
  • 0 helpful
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