Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Keep your sales momentum strong this summer with our latest updates.
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Has anyone figured out how to close out return request that have surpassed the allowed time frame? I have called eBay a number of times and it appears they have closed their customer service call centers. Their message directs you to here to find you...
I purchased a $3000 item from a seller with 100% positive feedback and over 1000 sales on March 2nd. Estimated delivery dates were March 6th-10th. I received a message that the item would be shipped out ‘next week’ on March 9th. The following week, I...
I have found out that ebay does not care if a buyer attempts to sell an item that they requested to return. I sold an item for $130. Buyer didn't look at photos fully then claim Not as describe/Doesn't match description. Return was automatically open...
I double checked what I had listed. It clearly shows that "one day handling time" is selected. Yet when I look at what my potential buyer sees it shows same delivery if ordered within XX hours - and those hours translate to roughly 1 PM. As far as I ...
Answering peoples questions about shipping to Canada has always been a pain. Then, in the past couple years I noticed that some buyers located in Canada were . But when I print the packing slip, I notice the items go to Kentucky, then off to the cust...
Dear Ebay community, Please help. On the date of 4th of March,2020 I've bought a set of wheels.Order was shipped, on the next day my previous Ebay account was unfortunately blocked due to non-understandable reasons.On the date of 8th of March,2020 se...
Ok, her is my story as I sell in many platforms, this is the first time I had to deal with this. 1. Buyer buys pair of cleats2. I shipped same day and he receives cleats next day (so far so good)3. 1 day later, buyer open a return ticket (no problem ...
Hi, I'm a new seller and I'm a little confused with the refund process. I sold a cpu and a motherboard, and the buyer informed me that the motherboard arrived with bent pins. I know this isn't true, and the buyer likely damaged it while they were bui...
do i just print it 4 times and put on each box? the order was shipped in so many boxes since it was 20 quantity of the listing, that itself was for 200 of the item. what astonishes me about USPS priority RTN SVC labels is we're putting these on HUGE ...
I contacted the post office and they said the largest flammable size you could ship is 16 ounces, but I see people selling the 32 ounce size of rubbing alcohol. How can they do this if being honest? Can anyone help me with this? Thank you
I have two orders on sold list that doesn't show to have been delivered. There isn't any problem from the customer because amazon showed them delivered. The carrier doesn't give a tracking number. My question is how do I show them delivered and clear...
I purchased a buy it now item and specifically told seller and ebay I still wanted item even with the delay in shipping and this is after ebay asked me what I wanted and I clearly stated in several e-mails to them that I still wanted seller to send i...
I purchased and paid for an item on March 16. The seller lives in a state that has a shelter-in policy now so I messaged the seller asking if they would still be able to ship the item, and if not, to please cancel the order and refund my money. It's ...
I sold an 8 piece set of golf clubs. Buyer files a return and ships the clubs back. The problem is that he sent the clubs back with one club missing. I can't find a way to contact him to ask about the missing club. What can I do to get satisfaction o...
Thanks to the incompetence of eBay, I need to change the way I handle Guaranteed Delivery. They have never been able to use my shipping account and give better estimates on delivery. Its always several days too long. So i plan on biting the bullet an...
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