Shipping

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Feedback

Ebay rules on feedback left needs updating urgently, they allow unscrupulous buyers to leave negative feedback for the most trivial complaints They buy your dress wear it and even damage it, then want to return it and are allowed to leave negative fe...

Sorry, our system is temporarily unavailable

Hi. I recently purchased an oroduct but I was not confirmed. I have a question. how do I get my money back now? I wanted to ask ebay to go into it but still writes me Sorry, our system is temporarily unavailable. But the seller doesn't answer me. I t...

Lost Top Seller Status because of Ebay sales tax policy

For years we have had the Top Rated + rating with Ebay. That all came crashing down when Ebay started collecting State Sales Tax within our State. Until then we always collected State Sales tax and paid (pay) quarterly State Sales tax in our State. W...

Been 3 months haven’t got my yeezys amor Gucci blanket reply back.

Been 3 months and haven’t got my yeezys or blankets. Reply back

Buyer provided wrong address, item was refused and returned to me

I sold an item back on March 8 and shipped it out on March 9 and it showed delivered on March 13. The buyer messaged me and said they had put the wrong address in and after looking at the tracking information it shows delivered, then refused and was ...

EBAY NOT HONORING MONEY BACK GUARANTEE

EBAY IS NOT HONORING MONEY BACK GUARANTEE EVEN THOUGH THEY KNOW THAT I NEVER RECEIVED THIS ITEM. I NEED TO SPEAK TO SOMEONE IN CHARGE WITH COMPREHENSION SKILLS INSTEAD OF THESE IDIOT REPS! SO OVER THIS!! I HAVE PROOF THE SELLER HAS THE ITEM BACK YET ...

New International Shipping Program (not old GSP) - tracking #'s not much good (?)

I have succumbed the last month and sent 6 or 8 parcels through eBay's 'New" International Shipping Program (not the long-time Global Shipping Program -- this is the one where eBay tested it with some sellers in 2019 and rolled it out in 2020). So fa...

Notice Left (Receptacle Full/Item Oversized)

Notice Left (Receptacle Full/Item Oversized) is what the tracking says about the item I sent. How do I get the funds released then?

FedEx 2 days shipping

There's a glitch in Ebay shipping for FedEx 2 days shipping. It's quoting a very low rate but when Ebay bill us they bill us an outrageous amount. For Example when I print my label it stated that the shipping rate is 22.00 but when I get my invoice f...

How to reasonably ship a cowboy hat

I have been on Ebay for 20 years and have never had THIS problem. I want to ship a large cowboy hat, but can not get the price below $52, due to the box size. It only weighs about 1 1/4 lbs, plus the box . Is there some trick to shipping them?

Closing Out Returns That Have Not Shipped Back

Has anyone figured out how to close out return request that have surpassed the allowed time frame? I have called eBay a number of times and it appears they have closed their customer service call centers. Their message directs you to here to find you...

Resolved! No shipment 9 days past last estimated delivery date, But trying to be understanding of Covid-19

I purchased a $3000 item from a seller with 100% positive feedback and over 1000 sales on March 2nd. Estimated delivery dates were March 6th-10th. I received a message that the item would be shipped out ‘next week’ on March 9th. The following week, I...

Returns

I have found out that ebay does not care if a buyer attempts to sell an item that they requested to return. I sold an item for $130. Buyer didn't look at photos fully then claim Not as describe/Doesn't match description. Return was automatically open...

Resolved! Why are my listings showing "same day delivery" when I selected 1 day handling time.

I double checked what I had listed. It clearly shows that "one day handling time" is selected. Yet when I look at what my potential buyer sees it shows same delivery if ordered within XX hours - and those hours translate to roughly 1 PM. As far as I ...

How do I help buyers get set up for EBAY GLOBAL SHIPPING PROGRAM?

Answering peoples questions about shipping to Canada has always been a pain. Then, in the past couple years I noticed that some buyers located in Canada were . But when I print the packing slip, I notice the items go to Kentucky, then off to the cust...