Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Return sitting in USPS limbo?

I have searched for similar situations and found several, but today's circumstances are not the norm, with delays in USPS deliveries and Ebay not taking calls, etc... so I hope someone here can advise me. TIAI got a NAD item and requested a return/re...

Respond to message asking for return?

A few weeks ago, I sold some NASA lithographs to a buyer in Europe (I'm in the U.S.). I used Global Shipping, so the buyer paid me for the domestic shipping and I don't know what transpired between him and eBay for the overseas shipping costs.When he...

The returns process makes selling internationally not worth it

I had a buyer request a return of a designer bag I sold her. She is located in a different country. She said “item as not described” despite the fact that everything she cited having issues with was in the description. I explained to this customer th...

Package from NC (USA) to Hong Kong AWOL?

Shipped a package on 4/13/20 to Hong Kong (First Class International Package.) Was in NY on 4/17/20 and then shows"April 19, 2020, 10:24 am Departed HONG KONG Your item departed from an intermediate transfer airport in HONG KONG INT'L, HONG KONG on A...

Resolved! Seller asking me to agree to cancel purchase after I returned item

I purchased an item that did not function properlywproperly I opened the package. At first I asked the seller to exchange the item for one that worked, but they did not have any more in stock. Then I asked toreturn the item and receive a refund, whic...

Resolved! eBay International Standard Delivery- Canada?

Hello all! I have a buyer in Canada who had an eBay International Standard Delivery package "attempted" but no notice was left with them or their concierge. Does anyone know which service this package is being shipping through, so I know who to direc...

We are unable to receive a refund after 3 months due to delivery delay due to covid19.

Before introducing the product, please check whether the seller's product has been delivered normally.We are unable to receive a refund after 3 months due to delivery delay due to covid19.

Usps tracking number for speedpak tracking

How do get usps tracking for a speedpak tracking

Trouble with the USPS

Is anyone else having trouble with the USPS? I send packages but some get to there destination in a quick manner. Others have been sitting in the same spot for 2 weeks. I had to refund 2 buyers because of this. Yes I have find and track 15 packages w...

Can’t get “Exclude Shipping Locations” to work

Since yesterday I cannot exclude any "European" country in "Select the regions or countries you don't ship to".I can select and add any country from any other Continent. Once I "check" the box against a country and then click "save and close", the co...

REFUND ALWAYS LESS THAN AMOUNT PAID!

Why is the amount I get refunded always less than what I pay?? Someone is creaming money here a little bit at a time but it all adds up to a vast sum. The usual exchange rate excuse will be mooted no doubt. The fact is that a seller fails to fulfil h...

Pickup only, told the buyer that and a week later they bought it & can't pickup

1. Buyer message me asking if I will ship, they live in Cal. I'm in Ind.2. I replied saying the details explain Pickup only pay with cash when picked up paypal not accepted and I will not ship. Item is 40+lbs so to heavy to ship, shipping cost more t...

What box do I need?

Someone selected USPS Priority Mail on shipping services. What type of boxes can I use for shipping? I’m super confused and new at this.

Wondering where my package is

Anyone have any guesses or insight on where a package I’m waiting for is.The seller is from Canada and normally ships from NY state but with the border being closed she couldn’t so I agreed she can ship from Canada. I live in MA. So distance wise we ...

How to delete USA from site preferences.

Hi.I'm registered with ebay.com in Japan and i am trying to remove USA from my site preferences. I cannot post there due to the post office restricting some countries that i cannot send to. When i go into North America as a region and try to delete U...