Shipping

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Returns

Since I can't call Ebay right now, I emailed them which was several days ago but have not heard back yet so I am hoping someone can advise me. I sold a pair of shoes in excellent condition. Several days ago I got a request for a return and a very rud...

orlando-seminole distribution ctr to Miami international dist. ctr to Orlando-seminole again

NO KIDDING!!!My priority package spent a few days going back and forth. I don't know what to do. Here is the tracking info showing this ping pong routing.March 27, 2020, 12:11 am Departed USPS Regional Facility SEMINOLE-ORLANDO FL DISTRIBUTION CENTER...

Resolved! Parcel has been returned to seller by Sweden Post / customs, due to missing declaration paper

Hi, Could someone help me ?How to report to Ebay and get refund my money, if the parcel DME have been returned to seller by Sweden Post customs / PostNord due to missing declaration papers or there is no declaration ? In this case I can not provide t...

Buyer pays shipping. Big and heavy package, but buyer only chose flat rate envelope, what do I do

I provided weight (1 lb 13 oz) and dimensions (10x6x5") and selected "USPS Parcel Select Ground" for a "Buy pays shipping" listing. The item is now sold, but the buyer only chose Flat Rate envelope and paid $7. 74. Why is this allowed? When I print s...

Resolved! Unknown Addressee

Recently sold a used figurine to someone in New York and it was scheduled to arrive today. The buyer sent me a message this morning saying that he received an email saying that there was an unknown addressee issue with the package. The tracking is no...

Ebay link to prepaid return shipping labels does not work

I recently had an issue with a seller that sold me two "new" Samsung Galaxy S7s, yet when the phones arrived they were heavily used and defective. The seller approved the return, however, when I received the messages that stated "Here's your return s...

Ebay case closed in counterfeit seller's favor, appeal denied

I will try to keep this as short as possible but I am verbose by nature, especially when I feel I've been denied justice. I can provide more detail if necessary, just ask. I purchased an SD card and when I received it it was clearly counterfeit. I is...

How can a buyer cancel their return after eBay automatically approved?

Hi All,I have a buyer who requested a return, saying they received the wrong item/item not as described. I contacted them and long story short, they realized they had made an error. Now they would like to cancel the return request and keep the item. ...

Buyer wants to return a item a month later.

i have a buyer who wants to return an item a month after he received it, claiming that it is defective. He has opened a claim saying that he never received the item but i have messages where he is saying that he has it but it is defective. if it was ...

Why are buyers now able to select shipping method now?

I have noticed starting this week that buyers are opting for "priority mail" when purchasing my items. I offer free shipping and I have always selected "standard shipping" when creating my listings and never had this problem till now. I've always use...

Resolved! When Your Item is Stolen in Transit or Not Delivered

You bought an item, and the tracking info said it was delivered to your mailbox or door. But when you went outside to look for it, it was nowhere to be found. Was it stolen? Did the courier deliver it to the wrong address? Who knows? The point: If yo...

Do not post unsubstantiated Rumors about Mail Services.

I read a post under buying where the OP wondered whether the halt of commercial services in California would affect USPS. That is simply not true and if before anyone posts anything why don't you go the government website for specifics. Also go the w...

UPS Service Guarantees Suspended

Received this a few minutes ago in my inbox. This is c&p of the email. Expect deliveries to be slower. I expect to be seeing the same thing from Fedex and USPS eventually. "UPS® is committed to operating globally, except where constrained by governme...

Help - where is the setting to print a shipping label WITH receipt?

Hey all - where is the setting to be able to PRINT a RECEIPT with the shipping label? Please help & thanks

Resolved! What happened here?

I placed an order, and during the process, it showed the correct shipping address. Then, AFTER paying, it showed a completely different address. As if that's not weird enough.... 1. I haven't lived there in three years. 2. I never once ordered anythi...