Shipping

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eBay Tracking Status Updates

On October 20, we experienced an issue affecting USPS transactions on eBay where tracking updates may not have appeared on eBay, even though they were visible on USPS public tracking. If your transactions were affected, we will apply seller protectio...

MEDIA MAIL Survey

Has anyone had any Media Mail delivered or scanned in May? I'm waiting on a package with no scan since April 26th. I understand about the shipping slowdown from Covid but I'm still getting unsolicited JUNK mail and hope higher services would be atten...

Trying to issue refund and receiving error message - PLEASE HELP

I am in the process of trying to issue a refund for an item that a buyer returned. I was able to send the buyer a shipping label and the return arrived a few days ago, but I keep encountering an error message every time I attempt to issue the actual ...

USPS Shipping while working full-time

I'm curious as to how people who work full time, as I do, deal with shipping stuff out fast and dealing with the post office hours. I'm just getting set up to sell within a few weeks, and have been looking at threads and videos about shipping. I want...

FedEx Discount Calculator

Hello everyone... Thanks for taking the time to read my question and (potentially) share your wisdom. I know your time is valuable, and thank you in advance for commenting and sharing your hard-earned experience! The short and sweet version: Does any...

Need help with a buyer request for refund due to slow shipping

I am the seller and tonight I had a buyer request a refund because the item was supposed to be delivered on April 20 and it has not yet arrived. The item was shipped media mail. I have been in contact with him several times and he has been understand...

Buyer Return 3 weeks later claiming Found a Better Price

I just received a Return Request from a buyer 3 weeks after buying a NEW pair of earrings for $20, claiming she "found a better price". WHAT?! How ridiculous and unfair.... I am livid that such options are allowable . How do you handle these buyer re...

Seller claims he never sold me product.

I bought an xbox one s digital edition from a seller on eBay for $177 . Immediately after purchase, the item was removed by eBay for unknown reasons and a tracking number was created. I thought nothing of it. Fast forward a couple of days later to to...

Why can't Ebay ship to my country? Not a sellers restriction, but eBay.

Hello. I live in Colombia and I am trying to buy a SIM card for a future trip to the United States next year. However, eBay won't allow me to make the payment. Every publication from the USA says: "Does not ship to Colombia". It does not matter which...

Buyer returned damaged item

Hi everyone. Had a buyer purchase a computer from me and then return it because of a change of mind. I got it back today and it's damaged. The front cover has a chunk missing and the case is cracked. I reported this through ebay and uploaded pictures...

combined shipping issue

Hello all. I am still having an issue with combined shipping; this is something I offer to all my customers. I know I turned on the feature for combined shipping. The problem I have is this: I tell my customers that while checking out, they 'should' ...

Resolved! What is the best and cheapest means of shipping board games ?

I have some old board games I looking to sell and was wondering if there was a cheaper and safe option besides priority flat rate boxes? I see people shipping games and only asking $10 or so for shipping, but I can’t figure out how they are getting t...

Misuse of returns?

Buyer opened up a return case for a sealed face skin product and said it arrived damaged and doesn’t charge. Item was received April 10th and case has been opened. She has had this for almost 30 days and used it. I can no longer sell the product beca...

Packing Slip I used to have the cost to customer printed on it??

Now I can't get it to show the cost of their purchase. I liked that option as my customer could see what they purchased and what they paid for Item and shipping if it had shipping.Any help appreciated!Thanks Dennis

More returns in 1 month than 6 months

We have gotten more returns 1 month than we had in 6 -8 months. Never expected more returns because of this virus thing. We sell clothing, in all are listing we list the size and measurements and lots of photos. I have not listed any thing new since ...

USPS shipping misinformation

Anyone else noticed the delays in getting purchased items late, even days after the GUARANTEED DELIVERY DATE??? eBay in my opinion needs to revisit the advertisement of GUARANTEED DELIVERY, especially when USPS isn’t GUARANTEEING ANY DELIVERIES ON A ...