Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Agent for USPS

thanks to others who posted information on this topic. Have had a package sitting in Hebron KY for almost two weeks. Started moving yesterday after I started tracking it. Lo and behold, arrived at destination 5/21/20. This is the second time I have d...

Resolved! Scam? Tracking not updating in eBay or USPS

Hey, So this has been a harrowing ordeal already and I'm pretty sure the seller is trying to scam me. Bought an iPad for nearly 1200 bucks in total and seller shipped out the package updating with multiple tracking numbers from USPS. Was eventually s...

How to become valid carrier in eBay?

Hello, i have shipping company and all my tracking numbers are tracked in 17tracking and aftership. but for some reason eBay not recognize it yet. there is some information who i can contact to get this integrate with eBay? thanks in advance.

Issue with seller

I recently purchased a pair of tennis shoes from a.r. Wholesales. They shipped me shoes in 2 different sizes. I notified the company and they asked for a photo. I sent the photo and they said I could return the shoes, which I did and paid the postage...

Resolved! Buyer asked for refund before his payment cleared. Account in negative. What now?

A buyer wants a refund, so I asked them to ship the item back. I'm still waiting for the item. My PayPal account is showing a negative balance of the refund amount because the balance was at zero. I read that this happened because paypal is holding t...

Resolved! USPS Package Stuck "In-Transit to Next Facility"

Hi guys and gals. I bought an item and it has shipped via USPS Media Mail. Ordered on May 2nd (Saturday), shipped out via their local post office in Yale, MI on the following Monday (May 4th). It arrived at the Pittsburgh, PA Network Distribution Cen...

How to do a Global Return UK back to the USA That was sent through Global Shipping program

My buyer did a return request. The item is media mail of 2 cassettes. He said it was the wrong cassettes. Can this go back through the Global Ship program? If not, can I just go to Royal Mail and send him a label for postage? Ebay regular reps have n...

Resolved! Using the paded flat rate envelope with media mail

My situation is as follows, i sold a dvd and want to ship it out using media mail (since its the cheapest). Would i get caught by the usps if i put the dvd in a paded flat rate envelope, then put that inside of a poly mailer bag. ( in my case i liste...

Being charged a 'Return Shipping Fee' even though Buyer Pays For Return Shipping!

I just looked at my invoice and noticed a $21 Return Shipping Fee! All my listings are set to "Buyer pays for return shipping". I had a return earlier this month. It was a standard return due to buyer's remorse. So obviously they paid return shipping...

Buyer’s package was “delivered” on 4/1, but it was “Unclaimed," & I received it back on 5/16

My buyer appears to be new as of March. I sold her an item on March 24th, and she paid about $15.00 for USPS Priority Mail. On March 27th, the package was out for delivery in her zip code. However, on March 30th, it was still awaiting the delivery sc...

Is anyone having bulk shipping label error again?

I am having the bulk shipping label error again right now, seems similar to the one from another day last week. Anyone else having the same issue?

Updated return policy to 35 business days without telling sellers...

I just got off the phone with an ebay customer service rep that told me ebay has updated the return policy for buyers to 35 business days. I had a return that was supposed to automatically close on 5/19. Today, 5/20 I checked the status of the return...

How long do I Have to Reprint a Shipping Label?

Read somewhere that is was 24 hours. is that correct?

Address changed in ebay without me knowing

My Address was changed in without my knowledge and my items were delivered to wrong address. I had just ordered a $7 item a week prior and it came to the right address but when i ordered a high priced item it went to wrong address. I think i was hack...

Looking for a better discount on ups than paypals, is there one?

I've been having A LOT of problems with my local fedex and I've had it with upset customers complaining to me. They keep scanning my packages as delivered when the driver loads them up on the truck. At least 7 now in 3 months, somewhere around 5% of ...