Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Seller Has Not Shipped My Items I paid For 6 Weeks Ago. Sites COVID-19 As Reason

I purchased a couple of CDs from Brazil in mid April, a few weeks back I asked the seller why my items have not been shipped. Seller claims that he will not post because Brazil post has suspended all outgoing mail to US due to COVID-19. I am kind of ...

stamps.com is free for ebay sellers or 17.99 / m onth

when found a coupon code that claims ebay sellers are have free stamps.com but now i m member dashboard clearly says 17.99 a month i m not a busy seller and sells large boxes with higher prices usually http://www.stamps.com/ebayfree1/ code is C-HN5W-...

can't access return tracking info after case closed

An item I bought on the 10th did not arrive as the seller put the wrong item in the package. I filed for a return on the 14th, sent back the 15th, they received it on the 18th. They asked me to close the case so the amount would not auto-refund as I ...

Seller shipped wrong item. Advertised as shipped from the U.S, but different return addy.

The summary of the report for the wrong item "Here's what happened" shows some information about the reason for the return request, comments, and order number.However, at the very end of the report, there is an address which is in a different country...

Storage and Delivery Service in the USA

Hello,Please I am looking for a good storage and delivery service in the USA ( not expensive and no minimum quantity please, I am a beginner ).

Item hasn't arrived and seller is dissapear from Sellers

Hi, i orderd few things from some sellers but i didn;t receive any item yet after 2 months of ordering. I tried to contact the seller though ebay but i cannot find it is like deleted or someting. Can anyone help me how to handle this? Thank you,

Info for USPS International Shipments

I had a lengthy conversation with someone from USPS customer service today that specializes in international shipments. The following information pertains to: Netherlands, Switzerland, Denmark, Finland, Sweden, Spain, Poland, Hungary, Austria, Czech ...

Buyer Sent Different Item Back

Hello. I'm an eBay member since 2003, both a buyer and seller. This is the first time I felt the need to write in eBay Community. I will share with you this experience. A friend of mine, who has been a member of eBay since 2006 with 100% positive and...

Resolved! Buyer is demanding a refund months after recieving an item.

Someone ( I will not name them) is trying to scam me. They bought an item about 21months before coronavirus lock down, played with it for 4 months and then now wants to return it claiming it is "damaged". I feel like I am trapped here, they are filin...

So much for returns timing out & closing.

Have any of you had any returns automatically close because the buyer didn’t send it back during the return window? One of the later Seller Updates mentioned that they won’t be taking any calls from sellers for this, that returns will close themselve...

Buyer says item not working weeks after receiving it - Is that covered by Ebay gurantee?

I had a buyer win an auction of a Seiko watch and I shipped the item out with him receiving it on May 4. Today I receive a message saying that the watch "stopped working this morning" and they want a refund. The watch was in perfect working order whe...

Ruined return

So I shipped the buyer the wrong item. They ordered 2 packs of energizer batteries and I sent them 2 packs of Duracell batteries. Buyer demanded return so I accepted. Buyer returned items opened and they look like they were ran over by a tank. (The s...

Holiday Shipping - Memorial Day 2020

Why is ebay telling to ship tomorrow when USPS is closed?Should I change the date to 5/26?This item was paid for on Sat at 17:29 so it was not even a business day and even if were, it's after hours.

Shipping information mismatch

I am based in Malta and have been on Ebay for 20 years. We recently experienced a large jump in disputes because items not arriving on time I set my items as Economy International delivery which tells me 10-22 working days which is fine When I check ...

Washed sheets buyer wants to return

I sold a brand new set of sheets in the package to a buyer a few days ago. The buyer just sent me an email saying she washed the sheets and the red part of the sheets bled on the white part and now it’s pink. She says she washed them in cold water an...