Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Partial Refund Question

If anyone out there could give me some advice on this situation it would be greatly appreciated. I shipped a buyer a Yankee Candle Fourth of July (older, retired. Collecters item type set) it included 4 peices - 3 small candle holders and a tart burn...

Ebay denies buyer appeal where seller admits to not sending item

Why does Ebay deny an appeal for a refund over items not sent in my case where seller admits to not sending second box of items. Seller used same unique tracking number for two boxes and then only sent one box that was delivered on May 13. Seller adm...

Changing required resolution in Resolution Centre

I recently purchased set of crank bolts from a seller supposedly in London. The items took around 2 weeks to arrive and were incomplete so I raised a request asking for the full item to be sent.However I have now decided to order the same item locall...

Shipping from Srilanka to Euro by EMS Srilanka post( SriLanka postal Department express service)

hello I would like to open a seller account to sell products between price range USD 10-20 with light weight goods, package weight including goods up to 02 kilos. As SriLanka postal department has Express mail Service (EMS) with tracking facility, ca...

Shipping

why have you put international shipping up on item 353014196078?nd whh is shipping the same item different from different suppliers? Yet you dont no where the item is going?Why do I have to pay 2 postage yet it's only going one place?Ebay has become ...

Help me please! USPS shipped to the wrong address, or the buyer's address is incorrect

To be honest, I'm not sure which. The guy has harassed me now with around 10 messages in a short time about a $30 item that I paid shipping for. T_T Apparently it didn't arrive, and the buyer claims he's bought several things before and that they arr...

224025171107 - 2 x Reclining Sun Lounger Outdoor Garden Patio Gravity Chair Adjustable Folding

I purchased the above item last night and payment was taken. I woke up this morning to a message from Ebay saying the item was listed by a third party on the account and has been removed. They said only was I could possibly get a refund via the help ...

Can I lower weight on fedex shipment?

So I am selling a pool that weights 161 pounds. I am really trying to avoid freight shipping so what would happen if I lower it to 150? (FedEx)

Have not received wristwatch I have paid for

Back on March 30th, I ordered a wristwatch from a seller in China, I live in the U.S. The latter end of the shipping range was May 9. About May 12th I still had not received it. I contacted the seller asking where it was. The seller asked me to wait ...

Return Request Notifications No Longer Being Sent

In the past month I've had two buyers who requested a return and I wasn't notified by eBay in either instance. It used to be I would get a message (as well as an email) from eBay saying "a buyer has opened a return request" which allowed me to contac...

refund is nowhere to be found

i was scammed on ebay for 324$ ebay said they refun ded itt to my paypaly account but i paid with cash app and my paypal is not linked soo

Bluecare Express Needs To Go!

I purchased an item on September 30th. According to the tracking, it arrived in my city on October 1st. That was fast and I was impressed. The seller is someone who has always been dependable and good when communication is needed.Then it showed up as...

More buyer fraud on eBAY.

I shipped an item from the US to Canada using eBAY International Standard Delivery. The item arrived in Canada and was delivered WITH A COMPLETE MANIFEST OF ALL LOCATIONS THE PACKAGE WAS SCANNED IN ALONG THE WAY. I did not know there was a problem, u...

Paypal case open, item delivered but missing

Hey all, I had a customer open an ebay case on me this week for an item that wasn't delivered. Tracking shows that it was delivered a day ahead of schedule. Contacted EBay and the case was closed in my favor since it shows delivered. Now PayPal is sa...

Resolved! And you thought "porch pirates" were a problem.

A report in the local (Las Vegas)paper says that thieves made off with an ENTIRE community mail box. For those not familiar with the term, in some parts of the country instead of each house having its own individual mail box there is a one piece bock...