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USPS temp. suspension on guarantee on Priority mail express international destined for China and HK

Just wanted to share - I just scheduled a request for USPS mail pick-up and this is the banner alert on the schedule a pick-up site: ALERT: USPS WILL BE TEMPORARILY SUSPENDING THE GUARANTEE ON PRIORITY MAIL EXPRESS INTERNATIONAL DESTINED FOR CHINA AN...

Top Rate at risk - Late Shipment increases due to COVID

Anyone has the same problem? We are dropping off packages as usual but lately due to COVID-19 outbreak, even if sellers have packages dropped off on time, USPS would still manage to either deliver couple days late or have the package stuck at one of ...

Trying to add eBay international standard delivery, but it vanishes afterwards

So with the recent outbreak, the USPS first Class International Service is shut down and I decided to add the eBay international standard delivery. But after I placed that on my items, I decided to go back on editing the listing and found out that it...

International Delays/ Strange Routing

Hi,I shipped several international packages around March 13th. I have had one for Hungary sitting at SFO international distribution center since 18th of March. Another for Germany since 27th of March. I have one for france that says "Departed" SFO on...

2 questions about shipping labels

Hi! My first question is: I had 1 customer buy 2 items at the same time. Both items were shipped under one shipping label. No problem. An hour later, she purchased another item - and it went under a different shipping label. So I sent 2 boxes to the ...

Resolved! First Class Mail calculated much lower than final shipping purchase

When I use the eBay calculator and include First Class Mail as an option, it provides a low price, such as $1.60 for a 2 ounce package (I use a 6x9 padded envelope). However, when the item sells, and the buyer selects First Class free shipping, my co...

Resolved! Customer Sent back item open and broken.

A buyer returned a DVD because they found it for a cheaper price. It was shipped sealed and returned opened and broken. I filed a report. Do I still need to issue a partial refund even though I filed a report? This is the first time I've had a proble...

Is something wrong with using Ebay International Global shipping

My International customer from Australia told me : " you are the first person that I’ve bought from that has shipped through eBay Global, usually they ship things directly themselves.". Am I doing something wrong by using EBay Global Shipping Program...

Resolved! Seller Accepted the return - told EBAY they sent the label - but didn't and is now refusing

I am looking for advice on what to do. I purchased a SONOS Play 1 from a seller that was listed as "Open Box" (excellent condition and no wear or defects). When the item arrived it was obvious the item was Pre-Owned and also had 2 small scratched/den...

Are Postal Services starting To Limit? Errorcode 60017

Good morning! Trying to do labels with paypal and keep getting this code. Some things are shipping some are not? Wondering if anyone knows if Canada post USPS are starting to limit places allowed to receive shipping? YIKESThank you for any insight!

Ebay adding countries to my exclusion list

Anybody else? I normally block 4 countries from buying from me. Today on both accounts the number of excluded countries is nearing 100.

PLEASE HELP!! I believe buyer purposefully damaged item for refund.

I have a buy that purchased a Presented gaming unit bundle with games and A remote. After I printed shipping label and prepackaged I noticed the buyer previously made an offer then followed with an email saying that she made an offer but was disabled...

HELP PLEASE! I have not received the product yet.

Hello, I bought this product I have not received the product yet. For your information, the seller was locked in eBay the next day when I purchased the product. I received a letter from him telling me that my product would be sent to me. This was not...

refund form samimport-2011

never got a response on a return that was refused by seller twice with $65.00 in mdse in it .

Buyer claims item not received. Tracking shown delivered over a month ago.

I got a case right now opened by the buyer claiming she didn't received the item. The necklace was sold and delivered over A MONTH ago. She told me due to " Corona situation"( Her words) she couldnt fly home until 4/1 and she opened the package and I...