Shipping

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Will not let void shipping label

I printed a label with wrong address. Want to void it and reprint it with correct address, but all eBay will let me do is to "Reprint" or "Print Another Label." If I go with "Reprint", I cannot change the address. If I go with "Print Another Label", ...

International package returned by USPS, "rejected by airlines."

I don't have any problem issuing a refund for the items, but the postage was more than the value of the items. Buyer filed a non-receipt claim, what do I do? Am I stuck giving him a full refund on the purchase, or is there some kind of mitigation on ...

Shipping Large Coat

hello i’ve got this wonderful full length over coat that it vintage yves saint laurent. i’ve been trying to sell it because it isn’t really my style and i never wear it. Anyways i have had a ton adversities. i took it to USPS to ask for help and the ...

Help First Time Seller

Hello, I'm a first time seller so it's a bit confusing to me. I just recently sold a Nintendo Switch and it sold, and the buyer sent the payment to my PayPal. The money says it is on hold, and the buyer wanted to change their address from their paypa...

Media Mail USPS Late

I have 15 record albums. That where shipped media mail and have not been delivered. Some from March 15. Is anybody else, having this problem?

Resolved! I could not combine orders / shipping for the same buyer. Followed normal procedure and option +

was no longer highlighted. I went to classic view, the my sold items, selected the two items, and at the top was combine shipping and it would not highlight to select. I ended up just shipping one item at the increased weight and put both items in th...

Anyone use Parcel Monkey?

I've got a piece of moulding that can't go USPS International because of the length. UPS, DHL, and FedEX all want way more than is worth it to ship this to Australia. I found Parcel Monkey, and one of the options is Express Mail Service or EMS. The a...

Media Shipment

As a seller I sent a package with 12 hard bound books. The package arrived damaged and the buyer is stating only 6 of the book arrived. I sent it Media Mail. I tried to file a claim with USPS but they say I can't because no insurance was paid.What op...

No point telling other sellers to "check their settings"

Because I just checked my shipping preferences and everything but PR is excluded (only because ebay's system can't seem to work out that PR is NOT an international location) under International shipping. All except USA domestic are showing as exclude...

COVID 19 USPS packages arriving damaged

Anyone else having this problem? My breakage rate has went from 1.5% to 50% on packages sent out since March 23rd. Last year I shipped out 800 packages with approximately 10 damaged. I have 6 packages arrived broken since the 23rd. I really need to k...

Sellers should have the option to block freight forwarders

Third time this year with a freight forwarding company. Item arrived at the west coast almost a month ago and return was requested this week. Last time around was a freight forwarding company on the east coast and ebay told me I did not need to accep...

Return Address and RMA

Dear all, I am going to return an item (for the first time) and I need help with RMA. May you please help me with this? I have sent a message to the seller but they are not communicating. Am I going to write that address same as below, with the RMA p...

The item I purchased is being returned to the sender. How can I ask the sender to resend it?

I haven't picked up my item from the post office in time and after a month its being delivered to the sender. I think it's not my fault, or at least not completely. If you are interested why, please read my pathetic story below. If you work for Ebay ...

Resolved! Ship to locations...

Has anyone else noticed in their listings that a long list if EXCLUSIONS of countries shipped to shows even if you haven't created any exclusions list? Someone this a.m. asked me if I ship to Australia....of course I do. When I looked at the item, un...

Does Ebay notify me once package returns to Seller?

I sent back an item to a seller on Weds. 4/1 (per Ebay's signature tracking label...)I went to the resolution center and per the graphic ...it said it was delivered. (only a few states away...)Does Ebay notify me, officially, that the package was rec...