Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Need to resend package at buyer's expense

I just received a package back with a note saying "no longer lives here." Contacted the buyer and they verified that it was sent to the right address but must have been delivered to the wrong apartment in the building. The wrong recipient then return...

Resolved! Customer Never Shipped Back Item

Hello, I had 2 customers that requested a return yet its been 21 days since the return was opened and still no item or tracking received. I have messaged both buyers and no response. PayPal is holding $1000+ which is fine but its been almost a month....

Shipping First Class International Shipping Issue for Type = Letters? How to with Ebay Payments?

For anyone that ships first class international using the "type" = letter, I see an issue for people who switched over to ebay payments and was wondering how they resolved it. Currently I use paypal as a way to print my first class international pack...

Need urgent help - I'm supposed to ship something today but Shippo won't let me print my label.

So Tuesday evening I got an offer for one of my items, I accepted it. I made my Shippo account a few hours later, linked it with eBay/Canada Post/Paypal. Yesterday, Wednesday afternoon I tried to print my label out but got "There is a problem with yo...

Return policy

Hi, I sold a set of Yakima Locking Railrider 1 Towers to a new eBay user. The Towers included locks and keys but no “landing pads” which are required for each specific vehicles. Please note that Yakima different types of landing pads which are “tower...

Electric gate motor

Bought electric motor from China of eBay caught fire sent bk got no new motor and no money bk and no help from eBay verdict eBay is a unsafe site

Returned item by hand bought thru ebay portal, seller demands for it to be marked shipped to initiat

I bought a computer from a local nonprofit while they were only offering online sales due to the pandemic. I picked it up by hand and also returned it by hand when it did not work, freezing upon my first use. I am unwilling and unable to just lose th...

commissions

**bleep** that eBay and Paypal they took the 30€ commissions just for failed transaction

How will eBay shipping work with Managed Payments?

Hello all,How will eBay shipping work with Managed Payments? Is there a info page I just missed? Thanks! Mike

None delivery

I sent a parcel off with my hermes courier on the 15th may it has not been delivered, what is my next step.

help

hi,I purchased a product on 26th may, more than 1 week passed and seller not marked as paid. I paid for I by paypal and I have a receipt also. I sent masseges to the seller but he/she not responding. Today ebay delete item and asked me to mark money ...

How to use DPD or TNT as a postage services for sellers?

How can i set my postage option for my products as DPD or TNT, is it even possible. And if not what are the best ways to ship the products.Do we need a contract with UPS or FEDEX if those are the two only options showing up.

Pedido no entregado

Estimados amigos de eBay, realicé un pedido al usuario jestuc5 el día 14/12/2019. Al exceder el plazo de entrega, que cumplió el día 25/02/2020, me contacté con él para me informe sobre el pedido pero sólo se limitó a pedirme paciencia y nunca cumpli...

Mis-use of return request - No seller protection

Twice in the last week, I've had 2 buyers open a return with the reason "Doesn't match description" even though the reason is that the item doesn't fit. Both admitted that the item they purchased doesn't fit. Now I'm FORCED to having to pay for retur...

USPS left a slip in mailbox stating package could not be delivered because payment due

Seller shipped without a tracking number. USPS slip said seller information: no name/no address. It is requiring a payment of $2.40 for postage. I emailed the seller. Am I responsible for this or is the seller responsible. I have to pay cash at the p...