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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

2 questions about shipping labels

Hi! My first question is: I had 1 customer buy 2 items at the same time. Both items were shipped under one shipping label. No problem. An hour later, she purchased another item - and it went under a different shipping label. So I sent 2 boxes to the ...

Resolved! First Class Mail calculated much lower than final shipping purchase

When I use the eBay calculator and include First Class Mail as an option, it provides a low price, such as $1.60 for a 2 ounce package (I use a 6x9 padded envelope). However, when the item sells, and the buyer selects First Class free shipping, my co...

Resolved! Customer Sent back item open and broken.

A buyer returned a DVD because they found it for a cheaper price. It was shipped sealed and returned opened and broken. I filed a report. Do I still need to issue a partial refund even though I filed a report? This is the first time I've had a proble...

Is something wrong with using Ebay International Global shipping

My International customer from Australia told me : " you are the first person that I’ve bought from that has shipped through eBay Global, usually they ship things directly themselves.". Am I doing something wrong by using EBay Global Shipping Program...

Resolved! Seller Accepted the return - told EBAY they sent the label - but didn't and is now refusing

I am looking for advice on what to do. I purchased a SONOS Play 1 from a seller that was listed as "Open Box" (excellent condition and no wear or defects). When the item arrived it was obvious the item was Pre-Owned and also had 2 small scratched/den...

Are Postal Services starting To Limit? Errorcode 60017

Good morning! Trying to do labels with paypal and keep getting this code. Some things are shipping some are not? Wondering if anyone knows if Canada post USPS are starting to limit places allowed to receive shipping? YIKESThank you for any insight!

Ebay adding countries to my exclusion list

Anybody else? I normally block 4 countries from buying from me. Today on both accounts the number of excluded countries is nearing 100.

PLEASE HELP!! I believe buyer purposefully damaged item for refund.

I have a buy that purchased a Presented gaming unit bundle with games and A remote. After I printed shipping label and prepackaged I noticed the buyer previously made an offer then followed with an email saying that she made an offer but was disabled...

HELP PLEASE! I have not received the product yet.

Hello, I bought this product I have not received the product yet. For your information, the seller was locked in eBay the next day when I purchased the product. I received a letter from him telling me that my product would be sent to me. This was not...

refund form samimport-2011

never got a response on a return that was refused by seller twice with $65.00 in mdse in it .

Buyer claims item not received. Tracking shown delivered over a month ago.

I got a case right now opened by the buyer claiming she didn't received the item. The necklace was sold and delivered over A MONTH ago. She told me due to " Corona situation"( Her words) she couldnt fly home until 4/1 and she opened the package and I...

selling

Why are some software sellers showing a shipping date when the software is a download. The download is not able to be download until a later date.This fake, a scam A software that is a download should be able to download upon payment. Notstated "Guar...

CONFUSION! help!

I was just wondering can an ebay seller fake a tracking number?on Ebay it says the seller is from China, but the day i ordered it, i was given the tracking number and it shows my package is already in Seattle Washington? ( i also noticed before i pla...

How to generate and print a USPS SCAN sheet?

Would some one kindly explain in easy to follow directions how to generate a USPS Scan sheet for daily shipments. Without using the bulk shipping option, please. Numerous attempts to find directions or any info on printing USPS scan sheets through eB...

Resolved! ??? For all UK sellers ebay automatically turned off delivery to Russian addresses on all lots.

For all UK sellers ebay automatically turned off delivery to Russian addresses on all lots. Sellers themselves do not know anything about this. Royal Mail has no restrictions on delivery to Russia. What's happening?