Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How to use DPD or TNT as a postage services for sellers?

How can i set my postage option for my products as DPD or TNT, is it even possible. And if not what are the best ways to ship the products.Do we need a contract with UPS or FEDEX if those are the two only options showing up.

Pedido no entregado

Estimados amigos de eBay, realicé un pedido al usuario jestuc5 el día 14/12/2019. Al exceder el plazo de entrega, que cumplió el día 25/02/2020, me contacté con él para me informe sobre el pedido pero sólo se limitó a pedirme paciencia y nunca cumpli...

Mis-use of return request - No seller protection

Twice in the last week, I've had 2 buyers open a return with the reason "Doesn't match description" even though the reason is that the item doesn't fit. Both admitted that the item they purchased doesn't fit. Now I'm FORCED to having to pay for retur...

USPS left a slip in mailbox stating package could not be delivered because payment due

Seller shipped without a tracking number. USPS slip said seller information: no name/no address. It is requiring a payment of $2.40 for postage. I emailed the seller. Am I responsible for this or is the seller responsible. I have to pay cash at the p...

Shipping being chosen as media mail?

So I have 4 listings, and all of them are shipped via USPS First Class. I've double checked my listing settings, and they all ONLY have First Class. Media mail is not an option. When you add to cart, you don't get an option to choose shipping method....

Used Auto Center caps not allowed to ship to Puerto Rico

I am trying to get a price, for a buyer, to ship a center cap to Puerto Rico. It seems that USPS.com has redone and screwed up their site.I just went through the listing and entered the zip code and I get that the center cap cannot be sent to Puerto ...

What happened to the return authorization I started yesterday?

I can't find it. I know I started one for an item I received that was not as described in the listing, but now can't come across it. If I look up "returns" it indicates that no new return requests have been initiated. Should I redo it? I sent the sel...

Global Shipping suddenly not showing for some catagories

Today we discovered that many of our listings under Global shipping stopped offering international shipping services. For example Snowboard bindings shows they can only be shipped to the US even though GSP is selected for the products and they were w...

Shipping to Czech Republic excluded

I am looking for an Apple Macbook Pro Logicboard and many of the listings have a long list of exclude countries from Asia/Africa, but there are two EU countries among them - Estonia and Czech Republic. The seller say they did not exclude Czechia. Why...

Ups tracking scams

I purchased a dyson hair dryer from a seller with no feedback (dumb dumb). Immediately after purchase, I get a ups tracking number saying my package was delivered at my home -followed by a message from the seller the package wasn’t yet shipped and to...

Missing package

Buyer hasn't received a priority mail package yet from USPS that is over due. How many days can I wait to see if package is found and delivered before I have to issue replacement or refund?

All shoe sellers nike shoes are not allowed to be shipped to europe

Just cancelled four of my shoes I listed for customers due to vero not allowing usa shoes to ship to Europe so just be aware and your listing might one day be removed as mines did, thanks everyone.

Resolved! storing my inventory in e-bay

hallo every one ,i have a question if i want to store my inventory is there a place offered by e-bay?to be honest i was not able to sell my product on amazon because fo the lack of certificates i want to ship it now from there to e-bay storage place ...

How do you buy postage for envelopes?

I can not find an option to buy shipping for an envelope. Can anyone help me?

Afraid My Buyer is trying to pull the “refund scam”

Good Morning. I wanted to get your my fellow ebayers thoughts on a situation I am dealing with right now. I sold a Murano Teardrop Sculpture. I noticed the buyer did not have any feedback after the he won against many other bidders. But, he paid. So ...