Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How to ship plastic coin game pieces properly?

So they’re handmade game pieces in those plastic coin holders. They’re gonna be packaged in those cellophane bags sealed with a bag topper. I’m stumped about how to mail them. The usual answer would be bubble mailer but eh I’m unsure how easily those...

Int'l buyer has not received item after three months, USPS did not offer me tracking

So I'm in a bit of a dilemma. I sold an item back in March to an international buyer. I shipped item from U.S. to Sweden via USPS, who told me there was no tracking available for this shipping service. Fast forward three months -- seller claims item ...

Buyer Lied, Says Item Doesn't Fit Description

I recently sold a pair of made in England Dr. Martens. They're a UK size 8 and a US 9, which I put in the description. The buyer received the boots, then filed a claim with ebay saying they're a US size 8 and that my listing was false. I wear a size ...

item not received

Help! Not sure what to do next. Order 44 rolls/spools of chain from a seller in China on April 25 . I have not received the package yet...with Covid was already expecting delays. Yesterday, on June 5th, the order was updated to show it was delivered ...

TOP RATED SHIPPING with LATE GUARANTEED DELIVERY INR Cases Especially During COVID-19 PANDEMIC

REPOSTING My rant in a better spot: So I have seen postings on other selling venues of sellers and that website making sure customers are aware of how severe the impact of the pandemic has been on shipping times. Across the USA there are pockets of s...

How to set Different Shipping Time(Days) to different US regions

Hello, How i can set different shipping time to different US regions in Bulk. Please help me Thanks

Why does ebay cntinually allow returns of NIB items?

sold a webcam almost a month ago. now the buyer claims that it doesn't work and wants a return. i call **bleep**. he just found it cheaper and is now wanting to return my item. **bleep** ebay and **bleep** seller us.senl. put them on your blocked lis...

USPS Package “Forwarded”

Hi Fellow eBayers, I recently sold an item, which is being shipped to Ohio, IL. I check every tracked package periodically to make sure everything is on track. For this particular shipment, the package was “forwarded” at my local post office and it l...

Does paypal still get a fee if a buyer pays with a personal check ?

$5.00 check

Refused refund

recently purchased a knife. The seller had it listed with a 30 day return. Upon receiving and inspection it did not meet my expectations. I requested a refund. The seller gave me resistance and asked if I would accept a partial refund. I declined the...

issue partial refund

how do you issue a partial refund on a returned item from ebay site or if you cant , can you issue a partial refund from pay pal and then will ebay know it was done and credit you

How to issue a partual refund on a return

Ebay says to wait for item to be returned and check it before issuing full refund, says can issue a partial refund for items returned that have been used but know where can I find how to issue a partial refund on a returned item. can someone explain ...

Ebay Guaranteed Delivery Date. Is Ebay Taking Money From Your Account Too?

So I just noticed this by accident. I need to find a better way to track this. But anyone who has been shipping during this pandemic knows that USPS has been INCREDIBLY unreliable. I had a buyer who got upset at me that USPS delayed his delivery past...

How are postage charges deducted when on Managed Payments?

Previously, my postage charges were linked to my PayPal account for payments, and that PayPal account was linked to a bank I no longer used. Now that I have signed up for Managed Payments, will payment for any postage I purchase through eBay be linke...

Resolved! I feel STUPID! I had an auction for 2 pairs of shoes. Mixed the labels up and went to wrong buyer!

Stupid mistake! I had 2 auctions that ended with shoes, I mixed the labels up and mailed them to the wrong buyers. They have been very understanding, which was great since I felt soooo bad. I am going to refund both of them as soon as I can figure th...