Shipping
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

USPS internal theft, please advise.

A few buyers have contacted me regarding items not received. The tracking numbers associated with the items in question state "usps awaits item". In the past, this post office sometimes does not scan or update tracking until after delivery; I assumed...

Issues with ebay international standard delivery

So a buyer from Canada bought something from me, but I used the ebay international standard delivery for this one due to recent events. Bu there's a few things I found odd. 1. I never got charged for shipping. The item was $8 +10 for shipping, but th...

Item still stuck in a distribution center

Hello, I sent out a package since March 18th and it still hasn't reached the buyer, I sent it through usps priority mail 2 day shipping. Unfortunately it is stuck in Jersey city, New York, the buyer is from Brooklyn which is 30 minutes away from him/...

Selling

I am frustrated , sold set of lamps and ebay refunded buyer but I never received the lams back and I and not sure where they are

File exchange Response and shipping info question

When using the file exchange process to download sales reports what happened to the tracking number field.I use a majority of these fields to update my database to track sales, taxes and customer service.Why is someone always changing the way an emai...

If you schedule mail carrier pick up

Spoke with my regular mail carrier yesterday about scheduled package pick ups. He stated that with very little mail being delivered right now due to businesses shut down carriers are finishing their routes in less than half their usual time. Said he ...

User avatar by Rockstar
  • 181 Views
  • 2 replies
  • 1 helpful

Puzzle Returns

I have a buyer who opened "not as described". Admits that the puzzle was sealed in plastic. Not happy because of the puzzle "dust" in the box. I don't take returns, but I feel this is clearly a scam from a low f/b buyer playing games. Since she's ope...

User avatar by Adventurer
  • 235 Views
  • 2 replies
  • 1 helpful

Drop Shipper return disaster

Hi, I recently purchased an item that was sold by a drop shipper in China unbeknownst to me. They purchased from amazon and had it sent to me. It's the wrong size. For me to send it back to Amazon from Charlotte, NC to Hebron, KY, the price is 32 dol...

Resolved! USPS Not Scanning Packages

Our USPS Carriers for the most part do a great job picking up our packages in the rain, heat, cold.. and get them off and carry them away, One step is being missed, scanning my packages. Seems some about 2% of our packages are not getting scanned unt...

User avatar by Adventurer
  • 14036 Views
  • 45 replies
  • 9 helpful

Ebay case put on hold how do I fix this?

So I received some sealed card booster packs at £330 each and they turned out to be re sealed. I opened a case with ebay for all 5. The seller accepted to take 1 back and ebay has now approved 1 but I still have 3 and their case status is "On Hold". ...

User avatar by Rising Star
  • 265 Views
  • 1 replies
  • 0 helpful

seller won't ship due to coronavirus

I purchased something from a seller with 100% positive feedback on 4/1. It is now 4/11 and was wondering where my package was. I checked, saw it hasn't even been mailed yet. Then I noticed that the seller put this in the listing: PLEASE NOTE: I WILL ...

User avatar by Adventurer
  • 199 Views
  • 2 replies
  • 0 helpful

Anticipation of postal services collapse during the global pandemia??

Here I write to the eBay society people in attempt to count in advance the situation ofeBay trade during the growing avalanche of coronavirus and it's victorious run over theWorld...Several countries now locked the doors to the tourists and the other...

User avatar by Thrill-Seeker
  • 1180 Views
  • 26 replies
  • 0 helpful

USPS too slow or what?

Make your own conclusions. Apr 9, 202010:23pmDeparted Shipping Partner Facility, USPS Awaiting ItemANAHEIM, CA 92899Apr 5, 202010:04pmArrived Shipping Partner Facility, USPS Awaiting ItemANAHEIM, CA 92899Apr 5, 20209:35pmPicked Up by Shipping Partner...

Ebay charges buyers twice as much for shipping than the true price is

Whenever I sell something via the Global Shipping Program, I end up needing to refund the buyer a significant amount, because Ebay charged them 2-3 times what the actual shipping price was from my home to eBay's outlet in Kentucky. And yes the correc...

User avatar by Thrill-Seeker
  • 336 Views
  • 11 replies
  • 0 helpful

Media Rate Shipping Longer Than Usual

Is anyone experiencing longer that usual shipping time for Media Rate? For example: I mailed an item from CT on April 2 and it just arrived today (April 9) at the New Jersey Distribution Center. The estimated delivery was April 7. The customer lives ...

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