Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How to issue a partual refund on a return

Ebay says to wait for item to be returned and check it before issuing full refund, says can issue a partial refund for items returned that have been used but know where can I find how to issue a partial refund on a returned item. can someone explain ...

Ebay Guaranteed Delivery Date. Is Ebay Taking Money From Your Account Too?

So I just noticed this by accident. I need to find a better way to track this. But anyone who has been shipping during this pandemic knows that USPS has been INCREDIBLY unreliable. I had a buyer who got upset at me that USPS delayed his delivery past...

How are postage charges deducted when on Managed Payments?

Previously, my postage charges were linked to my PayPal account for payments, and that PayPal account was linked to a bank I no longer used. Now that I have signed up for Managed Payments, will payment for any postage I purchase through eBay be linke...

Resolved! I feel STUPID! I had an auction for 2 pairs of shoes. Mixed the labels up and went to wrong buyer!

Stupid mistake! I had 2 auctions that ended with shoes, I mixed the labels up and mailed them to the wrong buyers. They have been very understanding, which was great since I felt soooo bad. I am going to refund both of them as soon as I can figure th...

DO NOT USE EBAY GLOBAL SHIPPING PROGRAM SCAM!!!

Ebay global shipping is a scam! Do not be fooled by the slightly lower shipping rates. Twice I have sent packages international and have had them returned by ebay. They got shipped to Los Angeles, then sat at their facility for 3 weeks then returned ...

Resolved! Buyer claims not as described wants return for refund. Item was described accurately

Buyer paid a substantial sum for item which was listed with faults that required repair. Seller, me, did not want to go to expense of repairing and offered it with opinion could use as it was. Buyer says doesn't want to use it and does not say anythi...

Twice recently when my item sold, eBay did not send me the email for "Printing your SHIPPING LABEL!"

When my item sells, eBay always sends me an email that permits me to immediately PRINT the SHIPPING LABEL. But TWICE during recent SALES, eBay has not sent this standard email? Why? I had to go to Paypal in order to PRINT the SHIPPING LABEL. And when...

Today I despise the incompetency of the USPS

On Monday, June 1 a postal employee scanned my eBay bulk shipping Scan Forms for my outgoing packages as being DELIVERED instead of being ACCEPTED. Two big overflowing mail tubs full. Those of you who have experienced the nastiness of buyers who rece...

Ebay and PayPal Synchronisation

Hi Everyone, I've been an eBay member for many years and this is my first post, hopefully someone can shed some light! So last week I sold an item on eBay. The buyer immediately contacted me to ask to cancel the order. I agreed and went to cancel the...

Removed item

Hello I bought a hair clipper last month and it should be arrived last week but then I emailed the seller asking for when will the item arrive he replied saying within 2 weeks but then again I waited 3 weeks and I tried to contact again but then the ...

How do I change my shipping method so I can get my purchase faster?

Sold a pool BIN P/U ONLY. Buyer paid but wants me to cancel.

Do I have to refund? There's no problem with my listing. Ebay said its on the buyer to pick up...If they refuse, it's on them. I agree, and don't feel bad. Also, how long before it's considered abandoned?? Please cite sources from PayPal or Ebay MBG....

Bought an item from scammer never got a refund- return ignored

I purchased and paid for an adobe acrobat license key that i later found out was from a scam seller. The key didn't work so i tried to open a request for help with eBay. A request could not be opened unless a return was started and i work things out ...

Resolved! Does your local USPS scan the labels every step of the way on time?

I have a late shipment rate of 2.16%, all of the glitches were because USPS did not scan the packages in the way I think they should. Please see below two examples: Note: I always drop them off in the drop-off box in the post office. This happened no...

Seller refund claims he only owes me only the cost of the auction item and not the shipping of item

Seller claims he only owes me the cost of an auction item I won and not the shipping of an item I never received or the taxes.I did post previously of not getting an item that had the same tracking number of another auction I won.Am I correct to unde...