Shipping

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Resolved! Fraudulent Item Description - KN95 Masks Shipping Time Falsely Stated - NOT a USA seller as listed!

Hello. Last weekend, Sunday, April 5th, I purchased KN95 masks from what I thought was a USA seller. As per the shipping terms in the seller's item description, "Ship within 1-2 business day once payment completed, Orders placed on weekend will be sh...

Labels

Can someone please help I am trying to print FED EX labels and it is allowing only USPS labels since I am unable to contact ebay by telephone due to virus can someone please help me.

The seller offers to "reship" the product.

Hello!On March 30, I bought the product, and on April 2, the seller issued a track number, but the product itself was never sent. After 2 weeks, I wrote to the seller and asked what was wrong with my order. To which the seller replied "Sorry, it may ...

Return Shipping Method for LARGE item not as described

I purchased a large printer that when arrived, has an undisclosed missing piece. The listing had USPS Parcel Select listed as the shipping method. The printer is dimensionally too large to ship this method, and was instead shipped via Fedex. If I ope...

Delayed shipping due to pandemic

Hello! I ask EBAY to increase the estimated delivery time by 1 month for orders sent in March and April, all of them are delayed due to Covid-19. Parcels were cleared at the Russian customs, and after that they were transferred to the warehouse in an...

Is free shipping locked on or set to default for anyone else?

Every time I list an item I keep noticing afterwards that Free shipping was put onthe listing when I didn't ask for it to be put on.I have looked all over the App and Online to see if there is a setting I missed orsomething I clicked when I was listi...

Buyer did credit card chargeback on PayPal & was refunded & ebay return at same time for 2nd refund

Have any sellers had this happen to them? Buyer received item. Buyer decides to open "not as described" return claim. No problem, I offer automatic returns for any reason. Buyer notifies me he is shipping item back for refund. I say fine, will refund...

Resolved! Package Not Received

I paid for my items on March 29. On March 30 I received the tracking number along with this: Mar 30, 20204:58pm Shipment Received, Package Acceptance Pending. There has been no movement since. I called the USPS yesterday, where the items are supposed...

how i can get my money back from the seller

i bought imac (item number:163828409436) it came damaged so i send it back to have him repair it. after he fixed it he provided a new trucking number. new trucking number did show any activity for one week. seller said "it got lost in shipping proces...

Have not recieved an item yet? Don't want to hurt seller.

Hello community, Simple situation, Guarantee delivery by "x" day and its 3 days after the item is still stuck at origin or else.I have been told by some of my own customers that packages have been delayed.I do not want to hurt the seller in anyway bu...

Your package is moving within the USPS network and is on track to be delivered to its final destinat

whats the usual outcome to this tracking status?---------------------------------------------------------------------- in Transit to Next FacilityYour package is moving within the USPS network and is on track to be delivered to its final destination....

return for selling something "not as advertised"

So I got a request for return (not a problem) I have a buyer pays all shipping policy. The buyer claimed "Not as Advertised" because the Levis tag states: 34x30 and actual size is 35x30.5 according to buyer as I didn't measure, but this is not uncomm...

Resolved! Question About Guaranteed Delivery

I purchased an item with Guaranteed Delivery. It was supposed to arrive yesterday. Tracking indicates it is estimated for Monday, March 18th. I do not have any issue at all with the item being late...makes no real difference to me as I am not in that...

Full Refund Not Received

I recently ordered a pair of shoes for $26.50 including shipping, and realized their was damage not shown in the items pictures or description. I started a return, and eBay directed me to buy a $11.60 shipping label to return the item. I just now rec...

Order tracking shows remarkable USPS speed

The USPS is doing remarkably well at delivering packages rapidly during the crisis. eBay's order tracker shows that my recent purchase arrived at the regional distribution center this morning at 9:00 AM, left it at 9:40, and arrived at my local post ...