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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Legal Flat Rate Envelope option GONE

Went to ship today's packages, and not only am I forced to use this new **bleep**tastic shipping page which hangs, locks up, wastes screen space among other complaints, but now Legal Flat Rate Envelopes are no longer a shipping option! I ship half my...

How to handle ebay return when a Fedex claim is involved?

I'm the seller. Fedex left the package in the rain. The buyer sent photos to me. He wants to return the item. I filed a claim with Fedex. How should I proceed? Should I have the buyer ship the item back to me before the claim is processed? He doesn't...

Question About Returns

Okay, so after discovering the whole do not accept returns thing is a total waste of time, I am left with one issue.Long story short, sold a used piece of electronics (tablet) and described it as such. The buyer was not happy and said it was defectiv...

Buyer gave wrong address - started claim

So i just had a buyer provide me with wrong address for first time. They opened a claim. After the item was shipped and the delivery failed the first time they then messaged me with their actually address. What am I suppose to do? I cant change the a...

Can Ebay shut down an account NOW!! I was scammed and so were many many others.

I bought some clippers recently that said they were delivered but were not. Long story short, I called UPS and they said the tracking # was an amazon tracking # but could not provide more info so obviously I was scammed. Already started the claim pro...

Resolved! Can't print return label (seller providing return shipping)

I'm trying to do a return and instead of showing me a return shipping label, it's blank. I tried printing it anyway but it's still just blank. I tried having it emailed to me and still the shipping label is blank, like non existent. I have my pop up ...

Resolved! eBay`s own International Delivery (starts with ES) is not trackable!

When eBay offered its own delivery with competitive pricing, insurance, delivery scan to the final destination, I decided to try. The first package to Canada went smoothly, so I decided to continue with the service.But! Some packages are not even in ...

Returns, delay in refund

Why is it when a buyer buys an item they have 3 days to pay but when you send an item back seller has over a week to refund. I receive an item that did not work, contacted the seller and got the run around, Went through ebay to return the item, I shi...

Help with a return when I don't accept returns - Shipping Issue

Why doesn't Ebay offer more options than just the few they have for sellers when it comes to refunds??? I don't offer returns and feel bad for a buyer who bought an item yet it is not compatible with a certain network provider. It's just a simple pho...

Returned mail

Only a letter, but mailed 11/04/2019 and got it back this morning. WOW

Won case, but eBay closed return early

I won a not as described case for an item I purchased. The email I received from eBay stated, "You must send the item back to the seller by May 08, 2020 to be eligible to receive a refund.". Early afternoon on May 8, I received an email from eBay tha...

Option to ship 2 or more items in the same package, charging only 1 time for shipping

How can i add the option to bundle multiple items in the same package and charge only 1 time for shipping since it's only 1 package? This could save the buyers some money and give an incentive to buy more than 1 items, but how do i do that?

File claim on Fedex

FedEx charged me $ 1065.00 for a shipping that usually charges me about $ 180.00 and I have no way of making the claim, ebay says that they can't do anything, can someone help me?

Well, It finally happened.

EBAY, while trying to be helpful, has added all the "No mail" countries to our exclusions list on our listings. That's your listings and my listings. So what happens? EBAY allows buyers from countries on the exclusion list to make purchases. Then whe...

A month to solve a case??

As crazy as it sounds. I purchase a phone listed as a working, good condition unit but wen it got home I couldn't make calls so I quicky went to verify the IMEI with the provider and BOOM! Blacklisted. To solve this case it will be a simple thing, ri...