Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Shipped but Item Removed?

Hey guys! So recently I bought an xbox one s from a buyer, but then I got an email saying the account may have been compromised and the transaction cancelled. The catch is that it said the item shipped even though it's no longer listed. Should I be w...

an item is NOT shipped UNTIL it is in the POSSESSION of the SHIPPING COMPANY!

sick and tired of sellers who print a label, mark an item shipped then take DAYS to get the item to the shipping company. ebay needs to crack down on this! it is NOT shipped until it is in the possession of the shipping company. I paid for 2 items 5 ...

2 packages lost on GSP Lichfield Staffordshire

Hello i need some help hereI bought some car pieces to a UK seller on 3 February he divided the item in 3 packages, i received one package but the others dont.I have collectplus information that they delivered the packages on gsp center.The seller di...

Taiwan excluded from GSP

I see many seller now that only ship with GSP. Ebay seem to have excluded Taiwan from GSP. Countries listed are almost any country you can think off , except Taiwan I did get quotations for shipping to Taiwan but ebay refuses to accept any order ship...

Resolved! Bought Expensive Item, Tracking Shows Delivered But It Was Not Received

I bought a camera for $3000 from a new seller. A few days later I messaged the seller and they never responded. I sent a few more messages over the next several days with no response. A few days later, tracking was input into the system that shows th...

Return graded card

A buyer want return an bgs graded card beacuse the case is not "like new" as in listing my question is does like new condition in the description return to the card or case?

Item not received, seller rude, slanderous and flippant

I purchased a small Steiff plush (for my Mom's B-day). The seller uploaded a USPS tracking # and it was supposed to be delivered by 4/16. When it didn't show up by 4/16, I checked the tracking and it showed it was never given to USPS and had zero tra...

ALERT: CLAIMS when using FedEx Smart Post

This is just a heads up on the limits of shipping FedEx Smart Post. I have just started to use this service since the USPS shipping prices increased. It appears to be the most economical option when shipping items over 1lb (depending on location) the...

Gift Card check activation

I bought Gift Cards From Kroger’s store #973. On 04/21/20. 8 cards @$100.00 ea. And now we cannot Cash them. I do have an Activation receipt dated the same day. So why can’t they be used? Please contact me with some answers please. Or refund my money...

Delivery date

Thank you for reading the post. When I changed the shipping policy today (5/1), the delivery in the item view was displayed as "Estimated between Tue. May. 26 and Fri. May. 29".My expectation is that we will see around May.14.Why does it show up two ...

Really worreid about scans from USPS

I had 4 first class packages dropped at the post office yesterday and nothings been scanned in.I shipped on time but Im worried that they havent even been scan received just shows shipping was printed. We got our packages late the last two times beca...

USPS denied insurance claims. Any advice is greatly appreciated!

I sell vintage. Mostly fragile items. I wrap items heavily and sometimes use 2 boxes. I had a damage claim in mid February for a $20 crystal duck. USPS sent me a letter a month later asking me to bring it to them. I contacted the buyer and they no lo...

Refund Details

If Someone Buy a Product from website through Ebay & then return it. SO in such situation what is the refund policy of Ebay ..... & where the payment is refunded.....?

Option to dispute reason for buyer requesting return??

So Ive been selling pre-owned and refurbished watches antique, vintage and modern on eBay for a few years now. I recently started to acquire more consistent business and I guess I never knew that return requests from buyers... regardless of their leg...

refund for shipping charges

I purchased an item from the UK and when it arrived it was damaged asked ebay to returned and buyer said yes but he said that he can not provide a shipping label, I was told by ebay that seller is responsible for shipping charges to contact him for m...