Shipping

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eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

What is up with USPS filing a service claim?

I'm the seller and the package is 2 weeks overdue. Used to be fairly simple to file and claim and they would hunt it down, and would often shake it loose for delivery. I've even had USPS local reps call me to let me know. Well, the nice is gone now, ...

Figure

I need to know when my package is coming

Problem with Shipping to Ontario, Canada

I have an item (ON AIR LIGHT) that a buyer in Canada has been trying to purchase for 2 days now. I checked all my settings and International shipping is selected and turned on. I hate to miss an opportunity to sell an item. What's going on and how ca...

Resolved! PMB and PO Box in same address?

Hi guys, just a little question today. Got a sale this morning and their address includes both a PMB and a PO Box. Can’t ask my post office about this until Monday, so I figured I’d try to ask here first. Will this actually be a deliverable address? ...

Victorian Mourning hair brooch

I have purchased numerous Victorian Mourning hair art pieces from the UK .. Recently, a hair brooch was labeled restricted and was confiscated.. It just so happens to be the piece I've searched for, for many years and it was finally in my budget. How...

Shipping

Is anyone having issues with printing a label using USPS this morning? I go to the page to print my label and it says USPS experiencing issues and to please try again later.

Bought a item from the US, havent received it yet

Hi there, So i bought an item from america, i havent received it yet, the ebay tracker shows it hasnt been delivered yet (its at the posted to you stage) But when i click the actual tracking link it diverts to the DHL website but it shows as delivere...

There are some very nice sellers on ebay!

Here is the reply I received when I contacted a seller about non/late receipt of goods purchased. "GreetingsI made a genuine mistake, which obviously you never have, seen as you are an angel AND saint wrapped up in pretty bow! And to be honest, I don...

freight cost changing oddly

A customer has changed his order total to 3 from 1, This is after I changed the offer to show I had 3 to sell.He does buys now action and the freight goes from $5 to $10. These items are a few ounces each. How can I get the correct freight to apply?T...

Resolved! I sold a lot a long time ago and now they complain that it was not sent

HelloI'll tell you what happened to me todayI sold a lot on Ended: Apr 11, 2024 17:11:43 PDTand it sends a message saying that it never received the lotThe problem is that a lot of time passed and I don't have the option to see the tracking number. I...

En espera de una respuesta

quiero saber si me regresarán mi dinero o los tenis que pedí ya que me llegó un pedazo de cartón no deberían de hacer ese tipo de cosas ya que uno espera con ansias la compra

FedEx $295.84 shipping label adjustment charge

I sold a computer monitor I wasn't using anymore on eBay a couple weeks ago. Today, I received an email from eBay letting me know about an upcoming charge of $295.84 to my bank account. When I investigated further, I found out that it is because of a...

Unable to find out what address my package was delivered to.

Ok i need help on figuring this out. My item on ebay and tracking on FedEx both say my package was delivered. On ebay it has my address. I can't see the shipping label on FedEx. All it tells me is that it was delivered to my town and zip code and the...

seller protection for winter storm delays in the southeast

Just wondering if ebay will provide seller protection for delays in items getting mailed? For the most part US Postal did not work in our area (Macon GA) on January 22, 2025.