Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

sellers cancelling orders after they are paid and excuses are lame

in the last month i have seen several sellers canceling my orders after they are paid and some excuses are pretty lame. One said the postal service said it is a dangerous item (item was a meatball maker mold), one was a pet nails cutter, and some oth...

Item delivery

Spoiler (Highlight to read)I bought an item the money was taking from my bank last week but no sign of item and no delivery date and the seller will not respond to my messages?I bought an item the money was taking from my bank last week but no sign o...

Return or refund

I bought a bush tumble dryer in January hardly used still as new but for whatever reason its not drying the clothes properly I can't get on my original post on ebay to tell argos so is there anything I can do.

Should I Be Concerned About Shipping to MN?

I received an order last night from Moorhead MN. I`m not sure were I read or heard that the Minneapolis sort facility was destroyed. I really don`t want to take a hit here even though it`s only $12. I don`t have so much money that I can afford to jus...

Late delivery , refunds and 3rd party sellers

Recently I purchased 2 items from a seller , the location of the items was in the U.S. which was one of my requirements as a buyer . The seller('s) sent the tracking number and as I checked the numbers I found the sellers were NOT in the U.S. , the I...

Return request

I have a question. I bought a box of embroidered patches that said Bear Archery. I purchased them at an estate sale along with a bow some arrows and other equipment. There were about 70 some patches in the box I wanted a few and sold the rest. My lis...

Resolved! Yet another question about Priority Mail supplies used as packing material

I am not starting a debate on right/wrong/depends on the circumstance of using free USPS supplies as padding for non PM shipments but I do have a couple of questions. I received twelve (12) padded PM FREs as cushioning in a shipment. (Unused)The sell...

USPS Tracking not updating for 3 packages

Hi Fellow eBayers, Have a slight concern with USPS tracking not updating (I understand there maybe some COVID related delays). I shipped out 3 packages on Saturday 5/16, in the way I normally do - I leave it for my pickup at my front desk. USPS picke...

Label printer

Do you have to have Zebra printer for Royal Mail stickers ?

ELI5: Shipping insurance

Just to preface, I know buyers don’t have to pay for it and that it’s up to sellers to purchase it or not. Please explain to me like I’m 5 why we need to purchase separate insurance when shipping something via the postal service or private carriers s...

Ordered Two Orders as a Guest, and am now unable to submit for returns now that i am registered.

One Shipment in particularly I ordered got marked as Return to Sender due to an error in the Shipping Details at the end of April. The Seller I have contacted multiple times claims 30 days later that the items still haven't arrived, and when asked fo...

How to get Ebay to get involved in an appeal regarding an item I never received?

I purchased a laptop computer on Ebay. It was supposedly delivered by the US postal service; transaction slip says it was left outside my front door on a Saturday. I work in a medical strip center,facing an apartment unit. By the time I got to work o...

Late shipping date

I ordered a new cell phone on EBay. The date of arrival shows being on June 10th. I expected the package to arrive today. I didn't want my item shipped Turtle Express, but need it asap as I do my business on my phone . What can I do to expedite my sh...

US Postal service not delivering to all countries, listings cannot mention reason

I found that the USPS will not deliver at tis time to all countries due to Covid pandemic. If I mention this in the listing for a book, I am barred from posting the item because they think I am selling a mask. This is unfair to seller.

How can I prevent ebay from allowing sales ineligible for my shipping method?

Today was yet another time I've been screwed on shipping. I sell large auto parts and I do NOT want to send them USPS. Its far more expensive, and they're far rougher on the packages. I choose FedEx as the ONLY shipping option, but when people go to ...