Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

solicitud de mas de 10 dias

alguien sabe si puedo solicitar una prorroga de tiempo, ya que la devolución de mi articulo esta tardando mas de lo esperado.

Shipped an item to Canada in May, still not received, shows still in transit, ebay refunded buyer

Buyer paid for the item and I shipped the next business day Priority Mail International. This was on May 27, 2020. The USPS shows the item going to Chicago international shipping on June 6, then nothing. The buyer and I have continued to email each o...

Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup

All, I am having an issue printing labels from ebay for some items I sold. When I select "print shipping label" I receive an error: "Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup, such as funding ...

Blue Carrier Express

I placed an order and excepted it was being shipped by a legitimate company. The package was supposed to be delivered. I told the merchant it had not been received and he said he would contact the shipper. I was sent a picture that was supposed to de...

International Shipping

Does anyone know what is going on with Ebay Global Shipping?When a buyer now buys a item instead of shipping to Ky. I get send a invoice?

Two separate boxes calculated shipping

i’m sure this has been asked before but I couldn’t find the answer with Google so I’m asking myself. I have a set of speakers they need to be shipped in two separate boxes because they are bulky and 37 pounds each. If I were to use calculated shippin...

Help needed

Hi , I amnot new to e bay but never had to return anything before. Here is a message I sent to the seller this morning which explains everything . What do I need to do , seller agreed for me to send the laptop on my expense which was in his initial p...

Resolved! Seller denied my return case, now case is closed! What to do?!

I bought an engine from a seller which described it as a full reseal, perfect working condition, and ready to be dropped into the car. I received it 10-15 days after my purchase, got it installed 15 days later just to find out the engine is defective...

malicious method.

Seller sold an item that needs to be returned and claim that the returned item is broken.It's an extremely malicious method. I wrapped it firmly and returned it with a cushion.The packing method is the same as seller sent.I took a picture before ship...

Help with a return

A buyer is requesting a return, no problem. He refuses to open a return request with eBay, but he filed dispute with Paypal. I stated I'd be happy to issue a refund, please send the item back at my expense. He doesn't reply. What do I do? Thank you.

Return advice

Hello eBay community, I am relatively new seller and sold an oven “as-is” for parts not working. Oven was photographed and I stated I didn’t know if it worked or not. Buyer purchased it and now wants a return because it’s not as described and doesn’t...

Buyer requested a return 1 week after using phone

I recently sold an iPhone X to a buyer, who just sent a request for a return. The buyer has had the phone for over a week and claimed to have used it during this week, but claims that the phone screen suddenly went black and isn't working anymore. Th...

Is Mail getting delivered to Hong Kong??

Does anyone know if mail is being delivered to Hong Kong during this Virus. OK, is 1st Class International getting thru? Then, how about Registered Mail? First part of April I shipped a Registered to France & Poland & now over 100 days & still not de...

7/12 Buyer opened case for missing item in shipment now won't reply

I sent 4 items in one shipment. Buyer claims one item missing. I responded with how the trade cards were packaged and put inside the shipping box with 3 metal items. No response. Buyer filed case. I responded twice. Buyer not responded. Case is still...

Why I have to return to China

Why when I buy stuff from a USA seller in USA and the address where it came from in the USA and if I received it damaged or not as describe I have to return it to China . And eBay and PayPal stand with the seller in this any solution or we are been r...