Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

No delivery confirmation and buyer is saying item is damaged.

Not a high volume seller. Sold my personal iPad Pro to a buyer. I used it daily and it was in perfect condition. I shipped in the original Apple iPad Pro box, and placed it in the box Apple sent it to me in surrounded by foam top and bottom. In order...

international shipping info to Japan

Buyer sent a question..... Do you have other cheaper way to ship to Japan like USPS?.How do I send a baseball cap to buyer that ships in a box 1st class? I'm thinking she means International mail, and I have never sent International; mail...only GSP....

User avatar by Trailblazer
  • 5325 Views
  • 16 replies
  • 0 helpful

Frustration dealing with seller.

I bought a item for 80.24 dollars off a seller that had 100% feed back rating and 687 reviews left for them. Now the seller never listed the item as shipped, never responded to my three message and for lack of a better therm ghosted me on ebay so I g...

User avatar by Adventurer
  • 226 Views
  • 6 replies
  • 2 helpful

Best way to package?

Hey everyone! I’m relatively new to the whole selling on EBay thing. I have several diecast cars ranging from 1:24-1:43 scale that I’m hoping to get rid of. They are opened and taken from their original packaging. My question is what would be the bes...

User avatar by Adventurer
  • 159 Views
  • 2 replies
  • 0 helpful

Resolved! How are Sellers dealing with shipping delays due to covid 19?

Shipping in my own countrie has been fine (canada) but I've had a lot of delays to the USA. & other international shipments. I keep reassuring customers that the item is on its way, but delayed because of this covid mess. I've sold a lot so I have a ...

open a case / ebay close item still hasn't arrived

purchase item, back in march, no movement on tracking, open a case, talked to seller he said cause of covid 19 may take longer, i said i'll wait for it, but as of march 29th the item has not moved from china, and ebay close out my case. now i can't c...

User avatar by Enthusiast
  • 146 Views
  • 1 replies
  • 0 helpful

12 days later, item still isnt shipped

im just wondering , within how many days shud a seller ship an item, i made a purchase on may 7th from a seller who doesnt accept returns . i 3 tracking numbers from fedex was provided. its now the 19th and i still see no movement on tracking numbers...

SHIPPING COST

HERE IS THE TRICK. I PLACE AN ORDER, AND PAY, FOR AN ITEM. COST IS $6.81 FREE SHIPPING. ORDER CONFIRMED STATING: " Shipping service Economy International Shipping".SUPPLIER SENDS AN EMAIL ADVISING HE CAN ONLY SHIP IF I PAY AN ADDITIONAL $13 FOR "EXPR...

User avatar by Pathfinder
  • 160 Views
  • 2 replies
  • 0 helpful

Returning item

I have no printer for the return label. Seller says eBay provided the label but I can’t find where to contact them

Resolved! Sending an item in item in its original packaging?

I was planning on selling a digital piano of mine but don't have any boxes that it would fit in and was planning on buying one. However, I found shipping labels on the original box itself and it seems the store which I bought it from also used the or...

User avatar by Adventurer
  • 8999 Views
  • 15 replies
  • 0 helpful

I didn't get a parcel due to global shipping program again

Hello, My parcel did not arrive to me (to Thailand).What's happen?The status show that I should get a parcel on 6 May 2020.orWill I get it on 21 May - 27 May 2020? This is a second time that I have a problem with a global shipping programAnd I can sa...

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FEDEX OVER CHARGE ON EVERY SINGLE ITEM , BY AS TWICE AS MUCH

just looked at my ebay invoice , i realized some was not right, shipping charges way too high. find out they double on almost every single item, we sell same items same weight same dimensions, notice on my invoice they double the weight but all diffe...

User avatar by Adventurer
  • 285 Views
  • 8 replies
  • 0 helpful

Flat rate boxes

Does eBay still partner with the USPS to send sellers flat rate boxes? At one time, I know they did, just not sure where to find it, if they do.

Ebay violates their own COVID-19 return policy for sellers??

We received a return - once the return was delivered, we received a message from Ebay that we have 5 business days to evaluate the return and issue the refund. This policy is from their COVID-19 extended return policy that sellers now have 5 business...