Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Help with a return issue

I purchased Memory Cards that were bad.I contacted the seller, and he said to return them.eBay displayed the address and the item number.I created a return label through my work, and messaged the seller a photo. Later that evening I got an email sayi...

Warning; Avoid eBAY International Standard Delivery like the COVID- UPDATE.

SO I posted here a week or two ago that eBAY International Standard Delivery had lost three out of 31 of my shipments overseas for a failure rate of nearly 13% Woke up to another irate buyer asking where his shipment was. Add that to another one that...

For you that use "eBay international standard delivery”?

For my small packages, I am comparing these two International shipping options :“USPS first class international package service" vs "eBay international standard delivery”.It appears "eBay international standard delivery” is a better deal…(cheaper and...

Import fees

Hey has anyone ever purchased something from the Netherlands or Europe and total cost and shipping was about $200 what the import fees are like to CA?

Scam where buyer intentionally ships return to wrong address?

I'm currently dealing with a scammer who seems to have outsmarted eBay's (already rather stupid) returns system. I shipped them a pair of barely worn sunglasses, extremely carefully packed, and they filed a return request saying the "glass" was broke...

Restricted item - Fur coat

Hello can anyone help? Just received an email from GSP to advise that the fur coat I have sold (on behalf of a neighbour) wont be sent onto the destination nor returned to me. There are hundreds of coats on ebay no warnings I even spoke to ebay about...

Resolved! "NO ACCESS" on return

I returned an item and the tracking details say "NO ACCESS" for 3 days in a row. I assume that access to the mailbox must be blocked or something, so I contacted the seller but he hasn't responded. Suggestions?

How to contact Ebay

I've been trying to get in touch with them, but can't figure out a way.

Refund

hello, I'm interested in return of a refund do i get all back including currency changes i Pay almost 407€ for 345£ and i SEE on Paypal refund for 381€ wher is 26€ ? i hope Paypal or eBay don’t Just take my money for nothing

Should I add signature confirmation?

Hello, I am currently selling a few items that valued for a fair amount of money (over $300). I always ship with a tracking number but do I need to add signature confirmation as well to protect myself or is the tracking number sufficient enough?

Listed with international shipment by accident, must I end the listing?

I don't want to ship outside my home country. I have two bids. I think they are both domestic but I have only just now noticed that I have offered to ship internationally. That's the last think I want to do. Do I have any options other than to end th...

My item was in dispatch and got removed

I bought 3 of the same item and they were all in dispatch for 2 days then when I checked my eBay on the 3rd the item got removed will I still receive my item or will I get a refund?

Any protections for those under curfew?

We're having issues today where FedEx and USPS have notified us they may not be able to pick up due to the curfew that has been moved to an earlier time. We were notified that the local USPS has asked drivers to return early, FedEx driver is out on t...

Buyer (me) no longer a registered user? Strike given to me???

I bought an item from a seller but they sent me a message and asked to cancel the order and they said they would give me a refund. I said okay and they opened a cancelation request. I went to go accept the request and it said the case was already clo...

Buyer arranging hermes collection

Hi, I have a collection only item, and a buyer wants to arrange a hermes collection themselvesMy question is, does this affect me in any way if it goes wrong? Is this safe to do where im still protected by ebay and paypal?Fairly new to selling. Thank...