Shipping

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buyers returns your item in broken and destroyed once you reach it back?

Sent out a game, tested write before packing. Package was steady. Now he claims the game is cracked when I know it wasn't when it was sent out. What options do I have? Honestly I think he trying to scam the system

Does anyone know how to print a shipping label?????????????

After 22 years on this site the powers to be have changed the label print page and I think I will have to refund the buyer as I cannot see a way to get a shipping label printed??? bubba

Can I have some help! ebay resolution center do not work!

I have an issue with one of my seller and he is refusing to do a refund. The reason I open my request for a refund was because the package never delivered. Now, when I am trying to go to the resolution center, I check the option for ebay to step in o...

Vacant address

I shipped an item to a buyer using his Paypal provided address. USPS tracking said the address is vacant and the package is going to be sent back to me. It's been 10 days and I haven't seen the package. How do I proceed?

Ebay is automatically checking GLOBAL SHIPPING on listing form

It doesn't matter whenever i list on ebay, there is problems. I did international shipping. During Covid temporarily stopped. Checked NO INTERNATIONAL SHIPPING on my listings for now.Well, ebay changed the listing form. Now that option is gone for NO...

Non responsive seller

I hv been buying via eBay for a number of years. Residing in South Africa, postal services are so unreliable that most items arrive after last delivery date. With one particular item that didn't arrive I started communicating with the seller who prom...

USPS Tracking Messed Up?

I sent something to Minnesota at the end of March and there is zero info on the USPS site about it, at all. All the info I can get is from my own home country's site, which shows that it arrived on US soil mid April but no more updates since then Wha...

False Return

A buyer is requesting a return on an item that they claim is damaged. However, upon looking at the photos that they sent, it is not the items damaged, but the FREE protective coverings that I put the items in. I do not know what to do because they ar...

Barcodes on USPS Shipping Labels not Printing

I've been having a weird couple of weeks. First, the tracking info on my shipping labels didn't match what was in eBay, and now my Rollo printer isn't printing barcodes at the bottom of my USPS shipping labels. This began this weekend. I found that, ...

Resolved! Trying to buy something, running into glitch, scam?

Hello, So my issue is that I used a 'Make best offer' and it was accepted. The item said it shipped to U.S., and I'm ready to pay. However it says my address isn't accepted, that seller won't ship to my address. It tells me to request new total and r...

How to reprint a shipping label?

I wanted to print a shipping label, but it got caught in my printer and it came out all damaged. When I tried to reprint it, I got this message in red from eBay:"We can't let you print this shipping label more than 5 times.So I could not reprint the ...

partial credit to buyer

I was able to use a smaller box for my shipment which reduced the shipping cost. I would like to share this savings with the buyer by issuing a credit in Ebay, but i do not see where to get this done

Resolved! How can my "Guest" eBay buyer intitciate a return?

I don't mind her wanting to return it, but I don't know how to tell her to do it as I told her to got to her purchase history and find the item, and she said she is a guest and has no purchase history.

Invalid shipping address buyer won’t respond

item purchased and payment received but error message that the address is invalid. the address is correct except for one letter. Aurora CO is spelled Auroro. I cannot proceed without correcting but if I change it, eBay support has confirmed I void my...

Will i receive my item from China during this covid crisis?

Recently i bought an item from china (Free International Shipping), i live in Morocco and i'm worried that i won't receive it beacuse of the current crisis. if anyone has any information about this please let me know.Thank you.