Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

About paying the shipping fee with fedex

If i choose FedEx as my postage service, how do i have to go about paying for shipping my products to customers.Will they send me a check with the shipping payment or will it just be automatically calculated and added to the price that the customer p...

BEST SHIPPING METHOD FOR LARGE ITEMS

i am having trouble shipping my items my items cost on ebay is around 40 usd but i have done some quotes on ebay and cost is more than my profit and price my products are bamboo torch package about 60 x 12 x12 weight around 7 pounds they come in 6 in...

Has Anyone Been Able To Reach Stamps.com By Phone?

The last two times I've tried to call Stamps.com I've never been able to get through, fortunately the problems resolved themselves rather quickly. However, now I need to reach them to download their software on another laptop as my current one is def...

Resolved! "Buyer Selected"

I've been getting," Buyer Selected", when I sell an item, which means they have chosen a different shipping option than what I've listed. I, as a seller and buyer can't find this option but I would like to opt out as I choose the shipping cost very c...

Return Policy Gone Wild

While not yet reaching the ridiculous 6 month return policy of PayPal, eBay is going for runner up. Due to Covid, eBay extended the buyer return time frame by 21 business days. Since the USPS remained open, that seemed a bit long but I could live wit...

Initiated a refund, due to no shipment. But accidentally clicked the wrong option, Can it be edited?

Not sure where this actually goes, but this seems to be the closest to where i need help on. I bought something (Blu Ray drive) for my computer. The seller never sent it, no communication, nothing. I waited two days after the estimated delivery date,...

Resolved! Seller Sent Return Shipping Label With No Barcode

I initiated a SNAD return which was accepted by the buyer begrudgingly after wrestling with the process over many messages. Now I have been sent a shipping label, but it is just a piece of paper with the seller's address on it. It has no barcode, and...

Resolved! Seller charges extra to send item to the sorting facility in Erlanger, Kentucky.

Hi, Can a seller charge me an extra 16 USD to ship an item to the sorting facility in Erlanger, Kentucky. on top of the92 USD I paid fro the Ebay Global Shipping? Doesn't the Global Shipping cost includes transport to the sorting facility in Erlanger...

Buyer abusing INAD and wants return? What should I do?

Buyer received a computer and within an hour of it being delivered I get an INAD request claiming the model is from a different year than I sold it as, So I sent them proof of the serial number matching with the year and they said they want to return...

USPS marked packages delivered but I didn't receive them

Hi all. I'm not sure where else to turn and was hoping I could get some advice. I recently ordered some items on Ebay and two packages have been marked as delivered (to front porch) on Saturday, June 6. The problem is... they weren't. Not to my front...

I sold a like new PS4 pro and buyer received it in poor condition. Buyer is demanding a refund.

I recently sold a ps4 pro with a game and controller in excellent condition. I cleaned everything off before i shipped. And i packed everything well. Buyer messages me 2 days after it being delivered and says its cracked and broken and is covered in ...

Missing parts on rattan dinning set sold by Vidaxl

I left several messages for seller. Every time seller response they ask for the missing parts info and the info is given but seller never sends parts. Seller tried to offer a ridiculous low amount for compensation this is not acceptable. Seller left ...

Shipping labels will not load

Is anyone else experiencing this?

Seller Wished Corona Virus On Me, But Neg FB Keeps Getting Removed

Hi, I've never asked the community for assistance, but figured it was worth a shot. I would think with Corona Virus being so prevalent, eBay would not be so keen on allowing a seller to repeatedly wish Corona Virus on me. I purchased 12 photos off th...

Hermes

Does anybody know how to claim for late delivery by Hermes? I posted 17 parcels with them last Monday and everyone was delayed. Some are still not delivered a week later and it is impossible to get hold of Hermes? Be ware I have heard a lot of bad st...