Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay Gsp shipping information hasn't updated

The package has already cleared customs so why hasn't it shipped out yet?

Item moved from international hub to atlanta

Hi,I am experiencing what i believe is a strange item movement in the US. I am located in europe and my items usually go to the san fransisco intenational hub before being forwarded to europe. I have an item that spend one week in san fransisco. But ...

Resolved! Aggressive Seller

Hi, new to this community but just wanted opinions on where I stand. I recently purchased an anklet for my daughter-got it delivered directly to her address and within an hour of receiving and wearing it the chain broke so it was no good.I contacted ...

Seller scammed me. What do I do?

I ordered a laptop yesterday. Paid $130.66 straight out of bank and was already posted to account before shipping. It was shipped Next day FedEx and due for delivery today. It posted as out for delivery this morning, but at 2pm it changed to 'Deliver...

Resolved! No Contact From Seller After Asking For Partial Refund.

Hello everyone! Please help me out here I bought a refurbished iPhone from a seller on here they also have a legitimate website selling iPhone parts etc, anyway, received the phone no problem but the colours in the screen were dull and muted. (Like w...

Sealed Collector Magic the Gathering Item Opened and Requested Refund

Hello, I recently sold a set of Magic the Gathering items new in box and sealed. The buyer opened the items and claimed the cards are not in near mint condition (foil card bending), therefore wants a refund. You can only purchase these items on a sin...

Package didnt come in almost 2 weeks

My mom needs a textbook for school and it has not came in almost 2 weeks since purchasedHeres the tracking number 9549015259840137584531I dont know what to do since ive never been in this situation beforeI did email them and they said due to the covi...

Resolved! mailing tube 1st class package size limit?

Is there a different dimension limit for mailing tubes sent as 1st class package? I cant find any info on USPS website, 2 other sites I read had conflicting info ~one said that mailing tubes can be up to 26" for 1st class, the other said that the 22"...

Do I have to pay to return a fraudulent copy of a movie?

I purchased a DVD, which was described NIB. The DVD was homemade, and was obviously recorded from a VCR in the 80s, including some commercial snippets where they didn't get to the pause button in time. I asked the seller for a refund, but he wants it...

Shipping return label HELP

I as a seller have to send a return label but am having issues. I wanted to upload my own label using pdf but cannot figure out how to switch addresses (so the seller can send it back to me)other than going to account info and doing it that way. Whic...

Package that I did not mail, sent back to me "Return to Sender".

Ok, I don't understand what is going on here. About a month ago I received a letter from the USPS stating that a package I mailed did not have enough postage on it and that if the addressee did not agree to pay the needed postage, the package would b...

Can I ship Fedex through Ebay for something I didn't sell here?

Thought I could just go to a past sold item and print a shipping label with a different address on it like I did before, but now I get a message saying, Error creating label: Changes to the buyers address are not permitted for services paid by monthl...

FedEx shipping

I ordered an item from a seller in North Carolina to be delivered to me here in Hawaii. The seller shipped it out 5/28/20 with a estimated delivery date of 6/5/20. I tracked it all the way across the country until it arrived at Bloomington, CA. Then ...

My local Post office workers keep looking me weird when I go dropping off multiples packages

I usually drop prepaid labeled packages every two days at my local post office. Sometimes I only have few but other times it could be more than 30 of them. The guy at the door keep saying to me that they are "helping me" but that the post office is a...

Seller overcharged on shipping

This old story. Bought some items recently, contacted the seller for bulk shipping because their shipping prices were way high and I wanted multiple items. They quoted me a price for not much less and sent an inventory and I rolled with it, figuring ...