Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller sent me wrong item but eBay didn’t help me

I purchased a double pool play center from a seller, but they sent me a single pool play center which is quit different from the photo they post. Then I asked for return but eBay didn’t help me and close my request without any solution!

Selling to an overseas buyer

Hi there,I have recently made my listed items available to overseas buyers. ( But not yet sold to anyone overseas!)So....in the item description I have stated the postage charges for 2nd class UK and then the Post Office International tracked charge....

ebay GSP - items seems to have been mishandled and buyer requesting a return

Hi, I sold a pair of headphones on ebay recently. It was initially listed as US only but someone from Canada contacted me and requested I enable GSP so he could buy it. I did that and he bought the itme. I shipped the item in good condition to the bu...

Where is my Canadian Buyer Located?

I have a GSP buyer from Canada. I like to know where my packages are going, especially international package. I like to keep track, it just fascinates me.I used to be able to go to the Packing Slip and see the address of the buyer. Now all I see is t...

Ebay won't let buyer purchase item without paying me shipping...but payment goes to freight co.

Hi,We sell some motors that we crate and bring to a shipping company.In our posts we state that the shipping details and cost are between the buyer and the shipping company.Ebay won't let the purchase go thru!!! They want the buyer to pay us for ship...

How did the shipping settings on my items change?

Hi everyone,I noticed recently that the shipping settings on nearly ALL of my items for sale changed. I almost exclusively use USPS First Class or Priority for shipping. Somehow my listings (not all but almost all) changed to USPS Parcel Select...I d...

My mony

Hello I returned the item and did not receive my money When do I receive my supernatant money two days? thank you

Sellers Plain description led to my beliefs

So the seller says the clutch will fit Yamaha,Honda, Kawasaki,Suzuki . In the description,tho I looked hard for the size of bore in the clutch the offer on eBay. I need a 9.5 for my Yamaha ,and 3 days later they tell me it has a 16.5 mm bore ,now I s...

Past the 30 days

Ive had a return open for 35 days and still have not received the item. I thought eBay was supposed to automatically close these so we didn't have to call anymore?Ideas? There is no option for me to open a case for them to review - I hate calling the...

payment reversal refuse

Hi,Has anyone had issue with ebay regarding payment reversal after appealing the item not received case?I have. Seller has 30 days for item not received case decision appeal. We appeal on day 26th.Got answer after 5 days from appeal, on day 31st, tel...

wrong item

the seller want me to pay for the shipping on something that does not fit my phone and on the description say it will

Unable to change ‘buyer selected’ status from priority flat rate envelope to parcel/box to ship

Advised by eBay “print label put on parcel/box and ship it” USPS refuses parcel/box,

Handling time

I recently sold a pair of shoes that has yet to come in the mail. I wrote in the description box that the item would take a few weeks before it is shipped to me and that I will ship the item to the buyer on the same day. However, I forgot to change m...

Proof of postage/delivery with combined postage?

Hello,Buyer wants to combine postage on a couple items to save money. I am concerned because I will only have 1 postage receipt for the two items. How can I prove I posted both items if the buyer wants to dispute it?Thanks.

does this qualify for "media mail"?

https://www.ebay.com/itm/Weight-Watchers-New-Complete-Cookbook-SmartPoints-Edition-Over-500-Delicious-R/402340822682?epid=221940504&hash=item5dad61be9a:g:wSwAAOSw03lY7lMu