Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! “No Such Number” and “Return to Sender”

Hello I have a parcel which is being returned to me because it says there’s “no such number”. The address says confirmed in PP. I’ve tried to message the buyer twice (once 2 days ago and one today) and I haven’t heard back... they are brand new (no f...

China Post Held up at Grapevine Tx

Apparently this has been going on for a while. I have had three packages go through the north Texas USPS hub with delays. I have received two (after weeks) and the second one has been at the facility for more than a week. Has anyone also had this pro...

Returned Package - No Such Number - Unable to Forward - Return to Sender

Received package back which was marked by PO "No Such Number - Unable to Forward - Return to Sender".. Now customer is looking for the package. She acknowledges that she entered the wrong address into the system -- she has zero feedback - new buyer.....

Error 396

I need to cancel an order but every time i try to press the item it comes up with this

Package took 84 days from Germany

Received package today from Germany Mailed May 9th German version of Priority mail. I'm happy to re-pay this seller who refunded me several days ago. Wondering if we'll start seeing some of the stuff that was sent in March & April that never got deli...

USPS "Arrived at unit" but no delivery confirmation scan????

I checked on a shipment this morning and tracking showed it "Arrived at unit" yesterday but there is no delivery confirmation ... I know there have been some late delivery issues with USPS lately but this is a bit confusing.

Getting Money Back From a Defunct Seller

There's a seller on here that deleted his account. I paid him $94.58 for the NECA Halloween III action figures. As far as I know he did finally mail out my item judging by the tracking number and info provided. It's coming from china but the pics of ...

Not receiving Flat Rate Priority Boxes orders

Is anyone having trouble getting your orders of flat rate boxes from USPS? I ordered weeks ago & haven't received anything yet. Is there a way to contact them?

Advice Please! Ship from different location and Taxes

Would appreciate some advise. Issue 1. I sell from Texas location and will be Illinois for a period of time and want to ship from there instead of placing store on vacation. Spoke with eBay rep who says I can do this. They state because I will not be...

Why is Global Shipping Refusing to Send a Brooch I Just Purchased

This is so aggravating. I have purchased many antique crescent brooches from ebay and a lot similar to the one Global Shipping is saying is deemed "restricted" . I was sent a message telling me they will credit my account and it will not go back to s...

INR section has so many issues, ebay needs good programmers !!!!

buyer opened INR same day at 8:05 am NY time and escalated case to ebay at 9:20am, morning when i checked the ebay account, i got two messages first, buyer opened INR and second buyer escalted to ebay and ebay said they will review it and come back t...

Am I Being Scammed? Buyer making false claims of Not-As-Described

So as the title states, a buyer has opened a return case weeks after delivery and is stating the item was delivered damaged. He is claiming that it broke in transit, so I had asked for the pictures. He sent pictures and first thing I had noticed is t...

"Due to COVID-19 shipping times can be 8-12 weeks"

What is the deal with this seller?? Ordered 7/5/2020, received confirmation that would be delivered 7/11/2020. Nothing! Responses are " Due to COVID-19 shipping times can be 8-12 weeks......I am **bleep**! Anyone else having this issue?

Buyer intentionally breaks items then return?

“No Returns Accepted” doesn’t not mean anything. It even makes your business riskier. If buyers change their minds, they just simply break your items after receiving and claim items arrived damaged due to your packaging’s fault. Buyers have like 90% ...