Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

issue with Buyer orders on the same item from same Seller

IF you purchased same item from same seller when trying to contact the seller it will auto fill out original order id in the conversation not the current ID. When you check on status it also at times shows delivered based on PREVIOUS order. Also reac...

USPS Regional Rate B Service Missing from Edit Shipping Policies page.

Who do I contact to request an update to the ebay Shipping Calculator and the Edit Shipping Policy page? I REALLY could use USPS Regional Rate A and USPS Regional Rate B Services added to Shipping Calculator. Also, Regional Rate B is missing from shi...

USPS - What is so difficult???!

So - I shipped to packages to the US on July 7. 1 to Delaware; 1 to Ohio. After 1 week, the package to Ohio arrived. Now, it is the 23rd & the EXPENSIVE item I shipped to Delaware is still 'in transit.' Deliver the bloody thing already! So tired of s...

Yanwen tracking - the sure sign of a scammer

I bought a cheap endoscope (25-04989-99876) and the thing was apparently sent by YanWen tracking. The delivery was well over 60 days and it has not arrived. Now I find I cannot file it as not having arrived and probably can't get my money back. There...

Shipping address changed by Buyer after item shipped without notifications?!

Hello I bought from Ebay multiple times before but 1st time I try selling on here. So I sold an item and received paypal invoice and shipped to the listed address. A few days later, I checked shipment tracking and it was (just) delivered. However as ...

incomplete address

hi, i forgot to add area name before check out but posted area zip code/postalcode.what will happen if the courier man can't find me. will he call me on the number I put in my account? the item is shipped the seller said it is too late to modify addr...

Resolved! Received wrong address after shipping; possible to re-ship and have buyer pay shipping again?

So about a week ago, I sold an item via auction to someone. They provided me an address. I shipped the package and upon reaching the destination city, it was shipped back to me due to "no such number" existing. I got the package back and let the buye...

Buyer Return, Different than what was sent

I've never had to deal with a return like this on ebay. It's in ebay motors, so not sure if things are different there. Customer wants to return a side panel. States it's broken, sends a pic of the broken piece. Looks like fiberglass. What we sent wa...

Japan not shipping to US with stated method

I purchased a vintage obi from a seller in Japan; shipping was stated at $7. The seller noted that Japan Post airmail (this is a small item, about the size of a t-shirt) was not running at that time to the US, and they could ship it surface mail untr...

He who greases his Wheels, helps his Oxen

https://www.pressherald.com/2020/07/21/first-class-and-priority-mail-delayed-in-favor-of-amazon-parcels-according-to-portland-letter-carriers/ INTERESTING READ.

Why is my package hopping to different facilities??

I ordered a book on June 22nd, and it shipped from Saint Paul, MN the next day. It was expected to be to me (in the Detroit, MI area) by the 29th, but a week after it shipped it ended up in the infamous 84198 zip code which turned out to be a USPS fa...

Short Refunds - How eBay and sellers defraud buyers

Had yet another item not as described that I had to return. eBay's buyer protection plan guarantees a full refund, but that rarely ever happens. Buyers are regularly shorted on refunds. And the information to determine this is buried so far within eB...

FYI there are many many countries where USPS will not do international mail

Some have no service at all. Some have no transportation available. SELLERS BEWARE!! https://about.usps.com/newsroom/service-alerts/international/welcome.htm (it's a LONG list, so go over it carefully)

Can't communicate with the seller, who openly claims to be a scammer.

Yesterday I've won an auction, it was my first win on eBay so I was excited. I've checked the seller profile for anything fishy, he had 5 positive opinions from big shops, so yea I thought it was a genuine person. It was his first sale, an expensive ...

Rev Assurance Charge - Why and for what?

I just received a random charge via eBay from Rev Assurance for shipping. There is no explanation and I've never had this happen before. I ship everything through eBay. I cannot find any viable answers about this charge anywhere. Does anyone have any...