Shipping

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void shipping labels used as evidence of non-shipment and eBay returns the money.

If I void a USPS shipping label from eBay, I have noticed a flurry of "I didn't receive this item" and in at least one case, eBay paid the customer for the item (out of my account, of course). Customers seem to game the system and know just how long ...

USPS Issues Due to Covid

I'm wondering if there is a significant number of sellers having issues with sending items thru USPS Priority Mail. If you have had the same problems, I'm curious as to how many people have lost sales due to returns because the buyer had to purchase ...

I ordered a iPod touch, but I have yet to receive a "Order has Shipped" e-mail.

Hello,I recently bought a iPod touch here on eBay. I ordered it on Sunday, May 10 using a Guest session. I have not yet received a shipping e-mail. It is now Tuesday, May 12. When will I receive such e-mail, and how long does the seller have to ship ...

Excessive shipping?

Any comments about sellers who charge excessive shipping costs? Sometimes I end up paying double the amount of the actual shipping cost of the item in the listing. How is it possible, for example, for a seller to charge $4.00 for shipping a postcard ...

Resolved! Return Shipping

Hi. I purchased an item and the seller offers free returns. However, I no longer need it (still new in package) and would like to return it. Can I, the buyer, pay the return shipping? I don't feel the seller should pay when it's my "fault".Thank you.

Fedex Smartpost rates

A couple of weeks ago I discovered that the SmartPost rates offered by eBay were lower than the rates I was getting from FedEx via my account. Sometimes eBay was offering discounts close to 50%. I called my rep but don't have a response yet. But this...

heard from Michigan PO worker...

Sellers and buyers alike are dealing with huge shipping delays. As a seller, I have opened several cases this week alone. Packages are showing no movement for an entire week, passing the eBay estimated date of arrival. I have gotten 2 phone calls fro...

USPS

WHERE IS E-BAY? Of Course MIA - when this really matters to eBay sellers:CALL TO ACTION: Save the U.S. Postal ServiceThe U.S. Postal Service has become one of our most essential services during the COVID-19 crisis. It is the means by which millions o...

Ebay international delivery

So recently Ebay introduced Ebay international delivery. It was my understanding this would be the same as USPS after it left the US. I started using this service seeing I could save money doing so but since have had my regrets. When using USPS I hav...

Available for Pickup

We have an item that tracking shows to have delivered to their Post Office on 4/29 with a status of "Available for Pickup". Buyer claims they went to the Post Office and were told it wasn't there and must be at ours. The tracking does not show that i...

Resolved! Shipping is messed up

Ok so a guy bought 2 of one of my items shipping is 21 bucks to ship one, the item is big so I cant combine shipping on it, I have to ship each one by them self, anyways eBay only charged the guy 21 bucks for shipping and it should of been 42 bucks ?...

Buyer requests to cancel sale

A buyer requested to cancel an item. I mistakenly went directly to PayPal and refunded the money. It cost me my PayPal fees + a fee for the refund. It's not a lot of money but now I'm also out my eBay fees for selling the item. I can't even get throu...

Are packages shipped to Canada during Covid (May) still being delivered?

I have a buyer in Canada who wants an expensive item. I have stopped all international shipping on ebay (so this is not) are packages still making it in a 'timely' fashion will be shipping Priority intl (with insurance, if that is an option)

Return Was Delivered, But Not Updated on eBay

I had a return which was delivered 4 days ago, but eBay return details is showing it still at "Out for Delivery", and won't update with the USPS system, so I can't get refund. What should I do?

Resolved! USPS Scheduled Pick Up Not Available !?!!?

Tried to schedule a pick up on the USPS website for 5 packages and this is what I got> see attached screenshot Anyone else having this problem today Monday 5/11/20?