Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Global shipping

I thought sending thru global protected the seller. Item arrived damage & I've told the buyer they need to contact global shipping. They filed a case thru PP now the funds are on hold. I hope PP does not side with customer. I've looked everywhere try...

Pos Malaysia freezes international mail, parcel deliveries due to Covid-19 restrictions

On 30 July 2020, due to Covid-19 pandemic, Pos Malaysia has announced temporary suspension of international deliveries (with the exception of Singapore) from 3 August 2020 until further notice, due to restrictions across destination countries on flig...

attaching a return label

Hi, I'm very very new to the whole selling thing and I need to issue a return label to a buyer. I issued a refund already, so is it even still possible to send a return label? I've searched articles and help topics but I did not find a place to "atta...

Seller or buyer on the hook if a SNAD return is lost in transit?

I don't know if this will come to fruition, but I'm naturally paranoid about shipping. I'm a seller, but I bought a somewhat expensive LP box set, which I returned as it was not close to what was described (in regards to condition). This is an int'l ...

I need a help and advise

Last month I sold a $4000 cartier bracelet with a sales certificate to a buyer in the USA.I truly put the same original item shown on the photos and description on the listing. Serial number between item and certificate were not different. however, t...

Shipping Angst

I'm sharing a message I sent to a seller regarding shipping and delivery that might be helpful to all."Hi xxxxxxx, I just wanted to make a friendly suggestion not to use the cut-rate shippers, in this case "UPS innovative mail" a quick check of revie...

Need money back

I need my money back from the above seller,,,no help from ebay. Please,,what do I do,,,

4 out of 5 Sellers, down graded my shipping

I am getting so tired of Buying an item with Priority mail shipping Listed and getting Media or First class or Parcel Select, I have bought 6 items over the weekend and well All said Priority mail but only 1 is being shipped that way. 2 was free Prio...

I need help from someone who isn’t a robot

Is there any way to actually speak with someone about an order that went poorly? I have been using eBay for 15 years with no issues but I’m about to delete my account over this.

Why does the new shipping template for printing postage no longer include Parcel Select?

So.....I am noticing the new template for shipping items does not include any options for Parcel Select , despite the buyer already paying for Parcel Select? What is going on?Why would I list an item with shipping that I can only do at the post offic...

The most interesting shipping box I've ever received....

I'm sharing these photos for a quick laugh for all of us. My postal carrier laughed as he handed me this Lucky Charms box as it wouldn't fit in my mail box. This is my first time receiving a box, unwrapped, and so obviously designed for a different p...

Resolved! The seller provided an insufficient return label.

Hi, I received an item that arrived damaged and Ebay initialed the return process and provided me a return label. However, it issued me a first-class mail label which was refused by USPS because the product is overweight. They asked me to pay for ano...

USPS rolls over packages til next day

My mail carrier just told me today that normally on some days they run until about 930-10pm processing and sending trucks out with packages. But according to him, all PO's are to follow the new Postmaster General's statement recently telling offices ...

Why Are Mercari Shipping Labels Cheaper?

I was told by eBay staffers that we have the "lowest possible shipping rates". I was also told in order to achieve this maximum shipping discount we need "300+ parcels a month", which we do. We've been moving most all of our listings over to Mercari....

The item I bought hasn’t arrived within the expected dates, neither the tracking number works

Hi, I bought the item on 25th of July, seller marked it as posted a couple of days later but since that day, tracking number doesn’t work. Item was in the UK and me too but still haven’t received the item. I’ve sent a message to him but I haven't rec...