Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Worthless

I will never use eBay again. ..no customer service# no number to the delivery service messages blocked to send to online customer service. I'm done w eBay. All this **bleep** to try and get a simply unit # to add to address. Instead I've emailed ten ...

Yodel delivery help

Hi everyone, I've never really had any issues using ebay so I've never really felt the need to post on here. So helloooo! I ordered two items last week from two different sellers, who posted them out with yodel. Tracking numbers provided.Now until th...

Printing labels

When I purchase and then print a shipping label, it always prints the label plus the other shipping info on the other half of the paper. Whst a huge waste of ink! Ive crawled all through the eBay, PayPal and usps sites and I'm not finding anything th...

Resolved! what does this mean

hello, guys how are you I have a question I recently brought an item, and when it said that the item was in transit this icon appeared it's like a blue bubble with! this symbol in it I have a screenshot of it please anyone help me I don't know if it ...

Printing Labels on Rollo

How do I print a label with a Rollo printer without the Online Label Record? Do I need to save label as a PDF?

Parcel stuck at global shipping centre

I bought an item on Mar 7th from the States to Canada via the GSP. The item arrived at global shipping centre on Mar 12th, and it still has not been proceeded from that point. Does anyone know if this is common in the current situation because of the...

Resolved! Never dealt with this before

A seller sold me a coat saying it was large and it is extra small. it wasnt a mixup. He just described it that wrongly, so I said I wanted to return it. He outright refunded me with no case and said to send it (clearly doesnt know thats not a good th...

Refunding shipping

so I sold a pair of shoes. The buyer then says that they didn't fit. The listing was correct and he even afmitted that he wore the size that was listed. I do not accept returns and all my listing are set as such. BUT, I agreed that he could return th...

Unable to access shipping

When I try to ship items I'm getting to the sign in page and I keep getting a message the servers are down and I can't sign in. It tells me to try later but it's been days now. My account to the best of my knowledge is in good standing. I've not rece...

shipped item stuck in Kentucky post office terminal

I shipped an item media mail ,have tracking number ,item has not arrived yet. buyer got full refund. does buyer pay me when item does arrive ? how does this protect a seller during post office problems because our country was attacked from chinese vi...

Resolved! Diskussion closed by mistake and no way to resolve the problem

I payed and got the item. It does not work. I opened dispute. The result of the communication with seller: I do not send the broken item back, seller would send me new one. But seller asked to close dispute. Communication was friendly and I have clos...

Resolved! 1 day processing clarification question

Does Ebay consider an order shipped as soon as the label is printed out or once it is scanned by USPS? Just wondering since I have a 1 day processing time and not sure if that means as long as I print the label by the next day after the item is purch...

HI shipping exclusion

is it possible to ship an item to Hawaii for just one listing if I have excluded HI on all my listings. I have a buyer who wants me to ship a rather expensive item and pay for shipping but I cant figure out how to edit just one listing, ty

How to do an exchange

I am confused about the right steps to do an exchange. Ebay help pages aren't providing guidance. The situation: I sent a buyer the wrong item by mistake and have the right item in stock. I would like to do an even exchange at no cost to the buyer. T...