Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

INR section has so many issues, ebay needs good programmers !!!!

buyer opened INR same day at 8:05 am NY time and escalated case to ebay at 9:20am, morning when i checked the ebay account, i got two messages first, buyer opened INR and second buyer escalted to ebay and ebay said they will review it and come back t...

Am I Being Scammed? Buyer making false claims of Not-As-Described

So as the title states, a buyer has opened a return case weeks after delivery and is stating the item was delivered damaged. He is claiming that it broke in transit, so I had asked for the pictures. He sent pictures and first thing I had noticed is t...

"Due to COVID-19 shipping times can be 8-12 weeks"

What is the deal with this seller?? Ordered 7/5/2020, received confirmation that would be delivered 7/11/2020. Nothing! Responses are " Due to COVID-19 shipping times can be 8-12 weeks......I am **bleep**! Anyone else having this issue?

Buyer intentionally breaks items then return?

“No Returns Accepted” doesn’t not mean anything. It even makes your business riskier. If buyers change their minds, they just simply break your items after receiving and claim items arrived damaged due to your packaging’s fault. Buyers have like 90% ...

Delivery options

I'm trying to list an item. When I try to choose my delivery options and preferences it won't let me click on anything. Please help. Thank you.

Does eBay ever side with the seller?

Hello and I hope everyone is having a good day. I recently sold an iPhone 11 that was used and had a busted back. The pictures listed shown the front of the phone and the back that was busted. The buyer requested a return because it arrived with the ...

Buyer request refund, PayPal went negative

when the buyer requested a refund my PayPal went negative for the amount they paid. I paid it off so does that mean they got their refund?

Seller sent me the wrong purchase. I shipped it back via ebay return. No record!

My seller sent me the wrong item. She sent another buyer my necklace, and sent me the other buyer's item. She asked me to initiate a return. I did. I had to wait for the response for a shipping label. I printed the shipping label, and sent it out Mon...

international shipping/Fedex/Clearance delay

I am in the USA, purchased an item from overseas which the seller shipped via Fedex and my tracking information says the following:Clearance delay - ImportShipment requires importer's registration/identification number for clearance. (Examples includ...

Lost $105 because of dishonest buyer and eBay's unreasonable return policies!

A customer just opened a case against me for sending her the item that was not described.I sold her a Casio Keyboard. She claims that she expected an 88-key keyboard, where as multiple pictures clearly showed a 61-key keyboard, and if that's not enou...

Resolved! screwed again

well they win again. a guy buys used pops from me. i point out all the flaws. he receives them. proceeds to open a return claiming item doesn't match. what are his pictures? practically the same ones i put in the listing. i call ebay and point this o...

USPS Delays

Anyone else experiencing USPS delays. Buyer opened a case saying the package was lost but I provided a tracking number saying the package is in transit and I even told the buyer usps is having delays because of covid. But ebay still closed in the buy...

Resolved! Awful sellers think they can abuse buyers with bad actions

1st one added large shipping sums to the shipping on the invoice, for items listed as Free Shipping to usa. Of course i told him to remove it because it's a violation, etc. Then ebay started harassing me constantly, over and over, for Unpaid Item, th...

Ebay changing shipping options on seller

sellers beware and check your listings after posting it. You may have calculated shipping for buyer but ebay keeps changing it to free shipping. I have found items of mine that i know for a fact i didnt have free shipping. I noticed it after a couple...

Threat

I Bought a top on ebay weeks ago. It was a very expensive one from a well known brand. I have other eight tops from the same brand and same size. When I received it I noticed that it was at least two sizes smaller, although the tag indicated the righ...