Shipping

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Common post, but status still just says "tracking label provided" and no seller response

I ordered an item with this tracking label- 9405511699000497163816. I ordered it on May 4th, and received the label on May 6th confirming it had been shipped. It is supposed to arrive between may 8th and may 12th, and I realize that that date is stil...

Returned Item to buyer and buyer lies about receiving it

I love Ebay I never had an issue on ebay before on returning items; however I am shock with this issue. I bough some clorox wipes two weeks ago for $150.00 since I have respiratory problems and very weak inmune system. I tried to cancel them because ...

Voided USPS shipping label - have not yet received a refund

Not sure what to do. Have a VOIDED shipping label from March 17-2020 Which was voided immediately after printing it & realized I had not added shipcover ins-- Have not yet received the refund from USPS. The tracking shows the label was not used & sho...

Shipping large items freight help

Ok so I have an item that I want to sell via eBay that is of decent size, box is 24” x 32” x 36” and roughly 80-90 lbs, and want to know how other sellers generally go about selling and shipping larger items that require freight shipping. It’s a $250...

selling an item to someone in Russia

Hello room please help if you can,I am selling an item and a person in russia contacted me wants know if I would send to Russia and what would it cost ,I dont know what to say, there is a cost for shipping and what about customs, i have not had a cus...

Why is eBay charging the seller a commission on shipping charges they collect from the buyer?

I sold a larger item that cost a lot to ship. I calculated the actual shipping charge which the buyer paid for. Until this larger item sold I had not noticed I was being charged a commission by eBay on the shipping charges. How is it fair that you ha...

How to deal proactively with a lying customer?

A buyer has opened a refund claim stating that the DVDs I sold him are not American format. This is utterly not true, and I suspect that he has either made copies of the DVDs or watched them and just didn't like them and now wants to return them for ...

Marking an item shipped, but NOT providing a tracking number?

Im wondering what the rational for this is? Is it so the seller has more time to ship, or are they trying to pull a fast one. Recently Iv bought a few items from sellers and they mark it SHIPPED, but they dont provide a tracking number. I know for a ...

Resolved! Seller realized crucial parts were missing AFTER printing shipping label

I purchased a Dell laptop 4 days ago that was advertised to include Windows 10 and then this morning, I got a message from the seller saying... "As I was packing laptop, I noticed that it's running on Windows Vista Home (not Windows 10). Also, it doe...

Delivery Attempted ?

I was just looking at tracking information for some packages that went out. I noticed one that said delivery attempted, no access to delivery location. Sooo what do I do?

Isn't SpeedPAK supposed to TRACK packages?

I sent them an email telling them the tracker says my package departed Commerce, CA on May 2nd. My question is, four days later... Where is it? Their response was to tell me it departed Commerce, CA on May 2nd. (???) I say yes. But where is it??? The...

Sending phone to Turkey

Hi. I am looking to send an iPhone to Turkey but have seen so much mixed information. Has anyone else done this and if so do you have any advice?Many thanks

Miss-use of Ebay Buyer Protection

About 7 weeks ago I shipped a buyer a small bottle of feminine spray that is used specifically after giving birth. I don't normally sell this item - but I happened to get one as a bonus item in an order I placed with a skincare company. I sold it on ...

Possible shipping scam question

Hello, so i recieved an order for an item im selling and he has on his ebay account a Alabama address but the first message was he wanted me to send to X address in florida. Well ive already delt with this before so i checked paypal and the transacti...

Seller won’t respond....days shy of one month since transaction.

I purchased an item ($250 worth) from a seller with only 13 reviews but all 5 stars. Great communication etc. it’s a pandemic yes I understand. I work in healthcare, so I’m not going to be a **bleep**. One day before latest delivery date I messaged s...