Shipping

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Returns

A buyer that I sold a expensive radio transmitter now wants to return it 10 days after receiving it. When I shipped it to him in was in excellent working condition. When it was delivered, He said that the UPS delivery guy “dropped the box so hard eve...

International Label Bug: Ship From address appears as Return Address

When I create labels, I use the Ship From address as my local post office and return address as my personal address.When shipping international standard labels (or international customs labels) my return address appears as the post office address. Th...

RETURN TIME 30 day bleep

OK, there is NO REASON for buyer to have 30 days to ship a return back to the seller!!!! We sellers are still held to our ship times or we get nailed to the wall (thanks ebay),also it is wasted time that the product is not back up for sale! Its reall...

Got scammed and ebay will not issue refund

I never received the item, although the UPS tracking number showed it had been delivered. It was actually delivered to a local Walmart, and I found this out when I tried to open a claim with UPS and found that the phone number listed as the recipient...

EBay is asking for $1000 additional cost for shipping after buyer has paid se

Ebay is asking buyer for $1000 in ebay cards for additional shipping cost after seller has been paid.. why? Don't think that is appropriate to be required to get what buyer has already paid for item

why does my item say I'm late to ship this morning when I am not?

Yesterday I sold an item during the night and I usually look for my hub to tell me when to ship. Yesterday it said to ship out next day. Today when I go to ship out it says I'm late. Ugg

How would you ship??

How would you ship a collection of books that weigh about 100#'s? Fits in box about 36" x 12" x 18".

Resolved! Fake buyer change shipping address scam

So I had a wild experience very recently on eBay and I'm looking for advice. I recently sold a laptop on a buy it now listing, immediately after the item sold I received a message through the listing from what I thought was the buyer stating they had...

Resolved! Blond Question about Priority Regional Rate boxes

ok for the shipping calculator (back when I started listing mom's stuff) Regional A was 2lbsRegional B was 4lbs Cause you couldn't just plug in Reg A box or Reb B box Does that still apply? Reason I ask is cause while Auctiva gives me the OPTION of u...

Resolved! The buyer sent empty box and got full refund

Hello, friends!The buyer wanted to return item and get full refund. I agreed.But I got Instead item only empty cheap box with official eBay label on package.I wrote about this situation with form Report buyer.However eBay made full refund to this fra...

Is the seller obliged to cover extra cost of shipping in case of return due to seller mistake?

I bought a musical instrument, but since delivery to Ukraine was not available for this product, I used the delivery service from the USA to Ukraine, which cost me an additional 78 $. After the parcel arrived, it turned out that the seller sent the w...

Resolved! Customer failed to return Shirt after I sent him a replacement

On/about May 1 customer wrote that he had not received the shirt. I tracked USPS and as usual, the package was standing at a facility for about 3 days, not moving. I wrote the PO - What's going on with this package??? In the meantime, because I thoug...

Cancel Transaction Case

I've never encountered this before and it seems legit, I'm just a little hesitant. I received a book (New) from the seller and some of the pages were not bound properly. It cost $148 so I contacted the seller to exchange it. They responded by saying ...

Item not received, no reply from Seller, how to contact e-bay

Hello, my item never arrived, I went to the post office, but it was delivered to an incorrect address. I have contacted the seller twice, but no reply. In the meantime, while I was waiting for the product, I have requested a return, as it was taking ...

Ugh! USPS misdelivered buyer's package. Options?

So I sent a package to a buyer in NJ and it said it was delivered in tracking but he did not receive it. I know he's being honest because we both contacted his local PO and they ADMITTED it was misdelivered to a similarly named street address, same n...