Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Underpaid shipping.

I made a sale and purchased ebays shipping label on 2-03-25. Shipping label was for 27.00 which is what buyer paid . I shipped as planned, the order was delivered and I received payout appx and week later. Then 2 weeks later I get hit with a 337 50 u...

Media Mail for Fabric?

My estimated delivery date went from March 4th to March 11th for some fabric I bought, and package was stuck in oblivion for days. I see the seller used Media Mail. For fabric? What?

Unclear Insurance/Refund Expectations

Please excuse the long post, but I am yet to find a helpful answer to a recurring issue. I have seen a significant uptick in damaged packages. over the last few months. As such, I am familiar with filing a USPS claim through their website, but where ...

USPS awaiting item

Hello, I want to ask about USPS. I bought sth from ebay to europe and the seller used USPS. Yesterday the seller created the label and the status says USPS awaiting item. The seller says that the package was picked by USPS yesterday from mailbox and ...

creating shipping label vs First scan from carrier

Why can't ebay change over to using the first scan from a carrier as proof item has shipped ? This creating a shipping label does nothing to prove your Item has shipped. It could be setting at a place for a week until the seller takes it to a carrier...

No longer able to put retail shipping rates on listings?

Hi all, I was trying to list an item today. I usually use standard rates for shipping as it gives me a small buffer in terms of paying for materials, my time to pack and ship an item, etc. I mostly sell small items so the difference between the "stan...

Resolved! 'sup with USPS?

I sent a packages priority mail on March 1, to a buyer. Tracking says there is a delay and expected delivery is March 17. I also ordered something off of Etsy on March 1, seller sent it priority and all tracking say is there is a delay with no expect...

Needing a service to pick up desk and chair

I'm wanting to purchase a desk and chair but seller offers pick up locally only for the product. What are some options for getting it delivered to me as I have no other options? Is there a service or freight service for arranging a pickup of this des...

EIS is moving shipments quicker?

Hit the EIS hub on Thursday and headed out to Mexico on Friday. Much better than expected..... Fri, Mar 72:13pmDeparted Asendia facilityFri, Mar 78:02amDispatched by US CarrierFri, Mar 78:02amDeparted Asendia facilityFri, Mar 75:20amSorted by US Carr...

shipping labels

I have a order to go out and i cannot find a large enough box. so i have it in 2 boxes. my question is Can i make 2 separate labels for the order? I forseen this and figured in the shipping amount times 2. Would appreciate information on this. if i c...

Resolved! Cancelling unused USPS label

I recently bought a USPS shipping label on eBay but I wound up shipping the item with a label from Pirateship. I uploaded the Pirateship label tracking information and it has now been delivered. Two issues: How can I cancel or get a refund on the unu...

Indianapolis USPS Hub Problems

Is anybody else having shipping issues with the Indianapolis USPS hub? I have several packages that I've shipped that have been stuck at this new hub and the tracking only shows 'arriving late', over and over again on the USPS site after reaching the...

Shipping hot wheels

What size box do you guys use to ship hot wheels

Defect report and Seller performance impacted by Natural Disaster..HELP

Could anyone kindly share an email address for customer service? I received an automated message stating that I would get a call in three minutes, but here I am, 24 hours later, still waiting. Has anyone else experienced shipping delays due to natura...

Ebay Calculating Shipping Wrong

I do combined shipping, but, Ebay calculates wrong. This has happened many times. Had a customer purchase 23 items and Ebay calculated the shipping for the correct weight but in the same size box small box. The box ebay calculated was 14x12x3 but end...