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Forum Posts
Seller Protections are in place for shipping delays.
The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Tracking info update
Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...
Shipping Thru USPS is Killing my Business
I ship paper napkins... anywhere from 1 set (of two napkins) up to 75+ sets. I ship all my items FREE to my customers. I add tracking on orders of 7+ sets, but orders with less than 7 sets just go regular USPS with no tracking. Even though I get the ...
Buying from Japan - Export customs
Hello,I have purchased something from Japan (around $1600 usd) and It is currenlty held at japanese customs.I understand I will have to pay export tax etc and that is fine, not a problem. My question is, is do the Japanese customs send out the paymen...
When I try to edit or create a shipping policy the window hangs up and will not close.
This has happened before. I tried to edit a policy and when I click "Save and close" it just hangs there without closing or saving the changes. Working on a Mac, not the latest one. Tobiasness
Update on Canada Post Strike
Can I drop letters or parcels in the mail in the meantime?No. Canada Post has said it isn't accepting new items until the national disruption is over. Anyone buying from a seller in Canada where shipping is done by Canada Post, particularly items tha...
Resolved! Buyer wants me to ship to her PO Box 3 large items--Costs much more than she paid me--HELP!
I am a fairly new Seller & haven't run into this before...Thanks in advance.
eBay charged price adjustment of $118
I shipped an item using a prepaid eBay label with UPS. I weighed and measured it and UPS packaged it. Now I’m being charged an extra $118.
Combined Shipping Calculator
I don't deal with change very well, but with eBay you have to. I sell comic books and people buy multiple books. They request an invoice with combined shipping. Before it used to spell it out what USPS will charge and what eBay will charge. With the ...
ups cost adjustment
Can anyone tell me why I was hit with a additional charge that was more than what I had originally paid. As near as I can tell I had the measurements and weight correct
Why is my paypal payment method not being used for shipping. They keep taking from my bank acct.
Long, Long Term seller - Ebay is trying to screw us again. I am using my Paypal account as I always have to pay for shipping (using the preferred method of a credit card). Lately, when I buy an item it still works properly, but when I ship something ...
re my buyer
I recently had an item which clearly stated "collection" only. I have a disability and could not physically pick up the item myself to package and send it. It was purchased, it's a vintage computer. The buyer asked if it could be sent as she did not ...
Can I use an eBay standard envelope on a usps flat rate envelope
I usually ship things with an eBay standard envelope in a normal white envelope. To keep shipping costs low, I wanted to use the free flat rate envelopes that usps offers. My question is can I put and eBay standard envelope label on a flat rate usps ...
Resolved! My purchase was delivered to the wrong address
I made a purchase that was delivered to the wrong address. I was able to confirm once logging into my "UPS My Choice" account that the item was delivered - not to my home address - but an Amazon Fulfillment Center in my town. The tracking said that i...
Refund on fakes?
I believe I was sold a fake or refurbished Samsung Galaxy s22 Ultra. I ordered it brand new, chose the color, and the seller had a 99% positive rating. So it looked veryuch legit. I did as much research on them as possible. The phone was insanely exp...
(underpaid) shipping labels
Hello, any of you getting scammed out of $$$ from FedEx and UPS? What do you do? I open up cases with eBay and hear nothing! Call couple weeks later and denied. This is theft. I have had it. I got hit for twotoday both were 20.95. I been doing this f...
