Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

"Processed through USPS facility: UNKNOWN"

NO updates for the last week since this was posted, 6/24.Anyone ever see this before? If so, what was the upshot? Thanks!

Seller sent incorrect item and the return process has been a fiasco.

I recently purchased a new LCD panel for my laptop. When the panel arrived, I installed it and immediately realized it was the wrong resolution of 1366x768 instead of the advertised resolution of 1920x1080. Since the item was not as described, I open...

Des Moines Network Distribution Center

My package arrived at the Des Moines Network Distribution Center on June 22nd at 5:24am. As of today, June 30th, it is still there. I live in Wisconsin. My local post office could do no more than confirm it is in Des Moines. Is there no recourse othe...

How do I sign up for fast and free shipping EBAY

How do I sign up for fast and free listings. Also I want to know why I am getting always screwed over by EBAY when I list my coins up for auction. I keep getting low ball bids. It has forced me to sell most my coins buy now or when I do an auction I ...

FREE SHIPPING RETURN

Hi, I'm offering free shipping on one of my toy jets soon to go live, If the buyer returns my toy, will i be on the hook to pay for their return, since i'm offering free shipping? Or will the buyer still have to pay for the return? Thanks a ton,!!

shipping silver goblets

I need to ship 8 silver goblets and am a novice at this so need so advice ASAP. What is the safest and most cost effective way. Thanks

Usps not scanning items (not even acceptance scan)

I shipped multiple packages (5 total) on Monday 4/6. 2 went Priority and 3 Retail Ground. I personally dropped them off at the counter in the post office. The 2 Priority were scanned in, tracked entire shipment and delivered. 1 Retail Ground had move...

Item in transit - eBay refunded the buyer!!

I have an item that is 2 weeks slow and still "in transit". ebay refunded the payment to the buyer. Should it actually get delivered can I get the payment back from eBay?

Another unfortunate Packing slip change

What is with this new packing slip change? None of the important information is on the packing slip anymore.It used to have the price a customer purchased the item for. This was good for international items when customs wanted to see the value of an ...

How to mark returned item as shipped when ebay return lable was used

Good afternoon,The buyer approved a return on an item not as described and I shipped back using ebay return shipping label. How to mark returned item as shipped when ebay return lable was used. I have tracking number, but cant find a place to add it ...

Requirement to take damaged item to Post Office?

In the past, I rarely had items break in the mail. In the last six months or so, I have had three Priority Mail items that have been damaged in transit and have made claims for reimbursement...all for around $30-40 or so each. In the past, I sent the...

Order #09-05247-41419 Tracking Number duplicated

The sell is aware of the problem with my order

Item I received was defective but didn't install until 6 months after purchase

I purchased an item in December 2019 and it was for my swimming pool and so I just installed it early June maybe late May of this year. The item was defective and now I don't know if I have any options for a return? Thoughts?? Thank you

My Shipments are Being Lost at a High Rate

Is anyone else refunding people constantly for lost packages lately? I'm not sure what to do other than having Fedex and USPS scan the packages in every time I ship. It's getting really frustrating. Usually the packages arrive 3 weeks lately, but by ...

Resolved! What to do with the buyer who has incomplete address?And doesn't answer messages,nor speaks English?

So... The buyer with zero (0) marks bought one item for me.It comes with free shipping.The problem is:his address is without house number,meaning it's incomplete. I've seen addresses without house number,but this one...seems a bit odd to me.He's from...