Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

dishonest shipping information

I am a seller, but I am asking this question as a buyer. I ordered an item June 1 from a US seller, ships in 1 day. The item was due to be delivered first class June 9. Here is the tracking: USPS tracking #9400108205497786878148Jun 3, 20207:44pmPRE-S...

Resolved! Need to return an item; seller cant provide shipping label. What are my options

I'm in Canada and bought an item in the US. Shipping was through the GSP and was rather quick, but the seller threw four BMW M4 carbon tips (worth over $1000 new) in a cardboard box without any protection. You guessed it, they were rattling in the bo...

Guaranteed delivery

Please stop the "Guaranteed Delivery" scam. The last two times I have purchased items that I needed quickly, I made a point to placed orders with a guaranteed delivery. Both times I was deceived, as they were not delivered as promised. Apparently, th...

USPS didn't deliver package to customer in New Jersey

I sent a package to New Jersey with incorrect postage by mistake, however it took the post office almost a month to send the package back to me without attempting to deliver to the customer. Can I recover my postage at all.

item not delivered

I purchased a bike trainer that UPS said they delivered on 5/22/2020 at 8:03 pm. My daughter and I were out getting food for the family while my husband was home when UPS said they delivered, and when I got home there was no package at my door. My hu...

Resolved! Does anybody know a way around this error?

Stamps.com allowed me to combine this buyer's purchases into one consolidated shipment because the name and address are the same, but the tracking didn't populate to eBay on the second transaction because the buyer used 2 different IDs (probably had ...

Trying to get a refund

I purchased an item over a month ago that never arrived. Seller told me it was damaged in transit. Then told me it was delivered and we were not in to accept it. This was untrue as we were at home all the time due to lockdown. He said he would send i...

Return Address on shipping label

I have changed my mailing address on Ebay and PayPal weeks ago, but my old address appears on the mailing label and the packing slip. How do I get it to change?

shipping

Just had 4 packages return by usps . They said weight was wrong. went in and paid an extra 40$ for postage! I thought we got a break!

blocked by seller

Had to submit a return request to ebay now, the seller has blocked without an ok to my return request.sent reply to the ebay notification of request and told them the seller blocked me.what do I do now.Do I call ebay customer service?am I screwed out...

Shipping from New York to UK without a Pre-printed Label

I am in the UK and I sold an expensive item to a buyer in the New York area. The shipment was delayed due to Covid-19 and eBay caused me to refund the buyer as they thought it was lost. The package then arrived and the buyer no longer wants it. She s...

Наглый продавец!

Заказала товар. Все сроки прошли. Продавец долго вводил в заблуждение.Сайт уже ни за что не отвечает, так как срок прошёл. Наглый продавец молчит! Неужели мои денежки пропали???

Mailing ball cards in smaller envelop

Hello,This might be a stupid question but wondering....When I sell cards I often use the 6x9'' bubble envelop or padded envelop.I'd like to change to a padded envelop that is more symmetrical to cards which I see for sale on Amazon, etc. So about 4x6...

Refund back

I want to open a request for a perfume Christian Dior I bought the item arrived with the top cracked, I want to have a return label for to have my refund back

First Time Seller with a big question about shipping

Why are there no options for shipping when I try and print a label? I live in Canada and I have it so my products are only available for purchase in Canada and the USA. Well now I am given no shipping options, just a message that says "Some internati...