Shipping
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Forum Posts

Buyer didn't read the description, then falsely claimed the item is not as described.

I sold a women's fragrance that had no cap over the spray button. The buyer didn't look at the title, description, or photos, and she requested a return because the bottle was missing the cap and therefore "missing parts or pieces." I told her that t...

What's Wrong with USPS Service????

I've been trying to track a couple of packages and all I'm getting is "This service is temporarily unavailable-AK1213." The service is getting worse and worse. I'm tired of them blaming everything on the COVID. This was happening long before COVID ca...

User avatar by Rising Star
  • 256 Views
  • 9 replies
  • 0 helpful

Item returned, seller refusing to refund

The item I bought was sent in the wrong size, I’ve returned item using Royal Mail signed for service, they have received it but now they won’t refund and are ignoring my messages. What do I do next?

User avatar by Explorer
  • 129 Views
  • 1 replies
  • 0 helpful

I can't appeal and the item didn't arrive.

I didn't receive my package. I did all the process and open a case, but today Ebay closed it because the seller provided the tracking number and it says delivered, but it didn't arrive. It must be delivered in a business, and when something arrived a...

Should/Can eBay crack down on sellers using Media mail to ship magazines?

I do not understand why, with all the controls ebay has, it still allows sellers to use "media mail" as a shipping method for magazines. It violates USPS regs to do this. It also gives an unfair advantage to those who choose to take the chance of NOT...

Shipping Agent for USPS

thanks to others who posted information on this topic. Have had a package sitting in Hebron KY for almost two weeks. Started moving yesterday after I started tracking it. Lo and behold, arrived at destination 5/21/20. This is the second time I have d...

User avatar by Pathfinder
  • 131 Views
  • 0 replies
  • 0 helpful

Resolved! Scam? Tracking not updating in eBay or USPS

Hey, So this has been a harrowing ordeal already and I'm pretty sure the seller is trying to scam me. Bought an iPad for nearly 1200 bucks in total and seller shipped out the package updating with multiple tracking numbers from USPS. Was eventually s...

How to become valid carrier in eBay?

Hello, i have shipping company and all my tracking numbers are tracked in 17tracking and aftership. but for some reason eBay not recognize it yet. there is some information who i can contact to get this integrate with eBay? thanks in advance.

Issue with seller

I recently purchased a pair of tennis shoes from a.r. Wholesales. They shipped me shoes in 2 different sizes. I notified the company and they asked for a photo. I sent the photo and they said I could return the shoes, which I did and paid the postage...

Resolved! Buyer asked for refund before his payment cleared. Account in negative. What now?

A buyer wants a refund, so I asked them to ship the item back. I'm still waiting for the item. My PayPal account is showing a negative balance of the refund amount because the balance was at zero. I read that this happened because paypal is holding t...

User avatar by Adventurer
  • 1257 Views
  • 23 replies
  • 0 helpful

Resolved! USPS Package Stuck "In-Transit to Next Facility"

Hi guys and gals. I bought an item and it has shipped via USPS Media Mail. Ordered on May 2nd (Saturday), shipped out via their local post office in Yale, MI on the following Monday (May 4th). It arrived at the Pittsburgh, PA Network Distribution Cen...

How to do a Global Return UK back to the USA That was sent through Global Shipping program

My buyer did a return request. The item is media mail of 2 cassettes. He said it was the wrong cassettes. Can this go back through the Global Ship program? If not, can I just go to Royal Mail and send him a label for postage? Ebay regular reps have n...

Resolved! Using the paded flat rate envelope with media mail

My situation is as follows, i sold a dvd and want to ship it out using media mail (since its the cheapest). Would i get caught by the usps if i put the dvd in a paded flat rate envelope, then put that inside of a poly mailer bag. ( in my case i liste...

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