Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Can a suspended eBay user get refund from being scammed?

A friend of mind recent purchased a pair of expensive shoes. However days before he received them, he was suddenly suspended by eBay I definitely for I known reasons. The seller of the pair of shoes he sold ended up being a scam as the seller sold hi...

Listing mysteriously switched to local pick up option

Hi There, I just sold an item that was listed for USPS shipping in the US only. The person who bought it is in Canada, and was able to select “local pick up only.” There is now no option for me to purchase shipping, plus I have never shipped to Canad...

shipping labels won't open to print on Firefox

I have been using Firefox for a long time. Today, suddenly, after purchasing the label, it won't open up to print. I even went back to "reprint" and it still would not open. I cleared all the cache and cookies and it still does not work. I had to go ...

Oops. Something went wrong. Please try again later.

Hi everyone, The past 2 days i'm trying to contact a seller to arrange collection of the goods and ebay doesn't let me to send him a private message.I always getting the subject message. ( Oops. Something went wrong. Please try again later. ) I signe...

Resolved! Listed a set of Titleist AP1 irons for $1099

Has anybody shipped items like this, Fedex or UPS? Package is (44x6x5) inches, weight lbs

USPS tracking no longer showing estimated delivery

I don't know if this is just me but since yesterday all USPS tracking (not just what has been sold / shipped through EBay) is not showing estimated delivery dates on USPS tracking page. Previously as soon as an item was scanned in and accepted it wou...

Resolved! Sellers keep on switching to media mail despite description?

So I've had three sellers recently ship items through media mail (based on the tracking number info) despite the listing's description and shipping method stating "Standard Shipping (USPS First Class Package) ." One of them even listed "free expedite...

Items kept delivering to wrong states

I have purchased a few items from different sellers recently. And all the item went to different wrong addresses. A few went to Alabama, one went to Texas, one went to Florida. And they all listed as delivered. I never had addresses in those states. ...

I live AND ship from Canada

Hi,As I live in Canada, obviously I will ship out of Canada...but to eBay, this seems to be a deterrent. Why? Because I can't offer tracking to my international buyers because this would increase their costs to well over $50 per item. Who would want ...

Purchasing a vehicle

Hello, I have been in correspondence with a seller out of state, regarding buying and shipping a vehicle. I have never heard of this process and want to make sure that the refund of all funds and the return that is possible will be a legitimate trans...

an observation about customer service

I recently sent two buyers each others items by mistake. Both agreed to send the other buyer their items and I would pay the postage. Both agreed but then one changed their mind and asked ebay for a refund. He has since gotten his item from the other...

Resolved! So I received a Payment in PP for $2.77

from ebay Inc Shipping. I'm assuming this is a label I overpaid postage on but nowhere does it give you any details, not even a tracking #. Any ideas?

Wanting a change in ebay's policies

I have been selling for over two years on eBay and have had only a few difficult buyers (thankfully). But recently i had a buyer that "worked" the system to his unscrupulous advantage. I am stunned and appalled by the buyer's unethical behavior but a...

Resolved! List 1 item with 3 boxes with media Mail

Good morning community,I have a 54 book set of encyclopedias that I would like to sell and ship through media mail. The set of books weigh 100 pounds. each of the three boxes weigh about 33 pounds each.I will pay for the shipping.When I go to list th...

Bogus tracking number?

I ordered a box of 50 one-time use face mask from a certain seller on Apr 8th. Below is the screen info that i received when i click on the order. The carrier has the package.Shipped In transit Out for delivery Est. Delivery Shipped Thu, Apr 9 Thu Es...