Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Returns

I bought a turntable in Feb. 2025, paid full amount including shipping through PayPal. The USPS mail carrier tried to deliver the item with a COD of $89.60 for shipping. I refused the delivery because I already paid for shipping. Now the returned ite...

Resolved! Overseas Warehouse

Dear eBay Support,I am trying to list products sourced from an overseas warehouse in the United States, but I have encountered an issue due to eBay's Overseas Warehouse Block Policy. My eBay account is registered in different country, and I would lik...

Seeking Advice: Vietnam Seller Facing FDI Restrictions for Shipping from China (US, UK, DE, FR Marke

Hi everyone,I'm a relatively new seller based here in Vietnam, and I'm trying to build my e-commerce business on eBay using a dropshipping model. My products are sourced from suppliers, primarily located in China, and shipped directly to customers in...

Resolved! Ebay insurance disappeared after package was lost with USPS

I am absolutely horrified. I sold a camera for $1700, went through the prompts to purchase a label, I selected USPS Priority Mail. It then prompted me if I would like to add insurance, I selected the prompt, added $1700 as amount, also choose to have...

User avatar by Adventurer
  • 1894 Views
  • 49 replies
  • 1 helpful

Changed tracking id after Product Delivered ???

hi there I need an expert from community to answer my query please ! I shipped the item and added the tracking ID into eBay system. Item successfully delivered by courier service but after delivery I noticed that Courier company was selected incorrec...

User avatar by Explorer
  • 143 Views
  • 1 replies
  • 0 helpful

Missing shipping options

Good afternoon! I have been shipping sports cards and collectibles for many years. But the past two weeks it seems that most of the shipping options are missing when I am creating a listing. It only shows USPS Ground Advantage, Ebay Standard envelope...

International shipping

I ordered and item from us to canada. Buyers beware...horrible service, like worst I've ever seen, evay can't tell me what's going on, it took 3 weeks just to get to the hub wich was 10 hours from the seller.. my package has been sitting at the hub f...

buyer is reporting issue with GSP to Canada from Uk

i am selling an item which has global shipping gsp active, however when they try and purchase it gives a message at checkout saying "seller does not ship to this country" i have not excluded canada from buyer list , and its not a restricted item. ite...

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Issues with USPS Scheduled Package Pickup?

I've been selling on ebay for many years, but only recently started using the USPS free package pickup for my orders. I don't have a large number of packages for pickup (max 5-6 small padded envelopes or boxes) and the total weight is always under 5l...

USPS

USPS ground advantage stinks, I MEAN REALLY stinks, eBay needs to do away with it. PLEASE!!

User avatar by Rising Star
  • 547 Views
  • 13 replies
  • 1 helpful

Shipping charges default to eBay estimates? The

Just selling personal items, so need advice. Have previously looked up similar items and clicked on the “have one to sell — sell it now” to start my drafts. When I get to shipping, I’m now finding weight and dimensions pre-filled (based on eBay estim...

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