Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

DeJoy announces he plans to step down.

I guess we now have to wonder what will replace him. https://federalnewsnetwork.com/people/2025/02/dejoy-announces-plans-to-step-down-as-usps-postmaster-general/

Shipment to Canada stuck at hub

Edited to ask a more specific question. 2/19Hello,I shipped an order through EIS to Canada. USPS acceptance scan was Jan 21st. Delivered to Glendale Heights, IL Jan 24th, officially tracks as Item arrived at hub Jan 27th. Order details state "Estimat...

Ebay says it will pay for this transaction from my credit card

I have a number of items a buyer purchased from me and when I go to print the label, near the bottom of the page it says " PAY WITH Your Funds. We'll deduct the amount of this transaction from your funds".The total sale came to a little over $100. Do...

User avatar by Adventurer
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  • 16 replies
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Has anyone ever tried contacting a distribution center?

I have a package that's last known scan is in Indianapolis distribution center on Jan 27. There's an "arriving late, in transit" scan on Jan 31. Has anyone ever tried contacting a distribution center? I've contacted local PO's before and spoken with ...

Shipping defect question

Buyer purchased an item 2/15. I printed the Priority label that evening and informed him that there would be a slight delay in shipping due to the postal holiday yesterday. He said no worries and asked if I could ship so that it arrived on Saturday 2...

Package stuck at hub for more than 16 days.

I bought an Item for 105$, including a delivery from the USA to Israel. According to ebay’s tracking, seller shipped the item through ebay standard delivery on 29/1 and it reached the hub at Glendale Heights at 02/2. Since then there are no new updat...

User avatar by Explorer
  • 135 Views
  • 3 replies
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Resolved! No tracking after customs clearance?

Hi all, I recently purchased an item from a seller in China. It shipped almost immediately and I received a tracking number. Once the item made it to the US and was cleared at customs, the tracking has stopped and I haven’t received any info for 6 da...

User avatar by Adventurer
  • 2058 Views
  • 5 replies
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Will the seller be liable for someone's mistake during the delivery of a package by USPS?

I send my package with USPS priority mail with signature confirmation to buyer.Buyer informed EBAY to didn't receive item after 5-6 days.I was informed and give me time to resolve the problem with buyer.When Im track tracking number on the package th...

Package sent not updating and late

I have a pkg I shipped out that is already a week late from the original delivery date USPS posted on it. The buyer hasn't inquired about it yet. I have no idea what date Ebay told them to expect it by. I have inquired at the local post office and wa...

User avatar by Thrill-Seeker
  • 439 Views
  • 10 replies
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Empty box

I was delivered an $350 order from the USA to the Czech Republic. After checking with the delivery man, it was empty box and I took a few pictures. The delivery man took it back and returned it. I subsequently found out that it was a mistake that I d...

User avatar by Pathfinder
  • 268 Views
  • 6 replies
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Shipping multiple boxes of one listing

Hey eBay community. This is Toledo Antique and I have a question about shipping multiple boxes of 1 listing. To be more specific I have a listing of a 54 books collection. It is those Law collections of heavy hard books that need to be sold all toget...

Ebay International Shipping Hub Apparently Closed?!

Waiting on a package from America, tracking for the USPS side to the international shipping hub in Illinois shows that they couldn't deliver it because the "business was closed" apparently. I find that highly unlikely. Edit: Huh, so today is a federa...

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