Shipping

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Ebay send is the worst

I've made about a dozen online purchases in the past 2 months, including about 6-8 of those on ebay. Recieved them all on time in about 2-3 weeks. Except for three packages. Three items shipped with ebay send in the US to Canada. All of them - reach ...

issues the wrong return

I did my first return and chose the wrong option because it should have been an exchange. The buyer returned one item and I shipped him a new one and now he has it, but eBay thinks it was a return and wants me to refund him. I can't figure out how to...

Resolved! Seller denying responsibility of damaged item + now ghosting me after I offered a peaceful solution

Hello, I'm pretty much desperate at this point. Ebay's policy guidelines did absolutely nothing except confuse me more. I've contacted their Twitter helpdesk and while awaiting a response, I hope some of you can help me out here as well. I bought an ...

What is the Guaranteed delivery date.

Guaranteed delivery Wed, May 27The guarantee date has passed and the seller says ebay sets the guarantee. What is the guarantee good for? There are no consequences if the seller does not meet the date.

Item Still in Transit Almost 30 Days From Purchase

I purchased an item on May 5th that was shipping from Portugal, and had an estimated delivery of May 18th to June 4th. I paid with PayPal. The seller shipped it out on the 6th, but there has not been any tracking updates since it was scanned a second...

Global Shipping program Combined Shipping problem

I have just sold four items to someone in Germany who has since asked for them to be sent in one packet Combined to save money which is understandable. The problem is as I use Global Shipping program for overseas I am unable to change the shipping in...

Rules for shipping books to correctional facilities, jails, prisons

As a seller of puzzle and adult activity books I have received many orders where buyers want them shipped to various correctional facilities across the country. The number of those requests has increased during the Covid-19 pandemic as inmates are cu...

"Origin Post is Preparing Shipment"

I bought two items from a seller in France - Since April 28th, I receive this message "Origin Post is Preparing Shipment". Is item still in France? Or does Us customs have it? Is the item lost? Seller not returning messages. Expected delivery date pa...

Buyer scam

I have recently sold a book which is kind of more valuable than a regular book. In the description I mentioned “like new”. The buyer demanded a refund because they thought the book was supposed to be “brand new”. Anyway, I accepted a return and full ...

Printed shipping label for item but my box is a bit big

So my package is about 16x15x5 There's no boxes created that fit this, so my box is 16x16x17. I print the shipping label that I purchased through ebay go to the post office and I ask her, and show her the label she says "Yes the box is fine", then sh...

Buyer not return my item after I refunded

Spoiler (Highlight to read)Spoiler (Highlight to read)The buyer ask refund on PayPal( not eBay) because she think the product is a girl style not boy style. But it is a boy style, I found her very annoying and refunded to her anyway. However, she did...

My Item stuck in JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER for 3 month!!!!!!

I always have a problem with ebay shipping program that seller use it. As I told from the previous discussion. This is a second time that item disappeared because EBAY Shipping Program. Does Ebay is a criminal auction website? I don't care about mone...

How do I print Avery 5168 shipping labels?

I have Avery 5168 labels that I use to ship my ebay orders. It is extremely inconvenient to peel each label off and rearrange it by putting it up in the corner of the paper so my printer can print it. I thought the solution would be to use a template...

Buyer wants a return but wont provide pictures

Buyer claimed an item is damaged on arrivalI asked for pictures, buyer didn't respond in 48 hours so I sent a chaserBuyer reiterated that they want a return label in response to my chaser but claimed that they are too busy to take a photoI firmly req...

Refund tracking number incorrect

I went to process a return which I went through fedex for because I couldn’t print the shipping label from eBay. The area that you put the tracking number in was already auto-filled in and I couldn’t change it. Now my return details look like I’m ret...