Shipping

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Buyer wants me to purchase gift card with purchase?

I’m a new seller and a buyer was interested in some shoes I’ve been meaning to get rid of. They give me a number to contact them and they tell me that they are a soldier, an odd detail to mention. Later in our conversation, they ask that if it was...

Buyer claims i sold a used item

I’m a new seller on ebay, I’ve done very well over the past 2 months. I sold an item that was brand new. I mentioned in my listing that the box was a little beat up from storage. So now the buyer says the item smells like smoke. Neither my husband or...

Sold an item to someone. They are requesting return for completely different item.

So I sold an item to someone about 2 weeks ago. It delivered fine, they left a good review, then today I get a notice that they want to return it due to “damage while opening”. I take a look at the VERY blurry photo they attached, and it a hair dryer...

USPS website is down?

I am trying to schedule a pickup and I keep getting the message This service is temporarily unavailable-AK1213. Anyone else having this problem?

bad seller

I am trying to get a refund from this seller on two counts. He has charged me postage twice, but only sent one package, P&P was pricey, although i didnt complain about that, and he had one item returned. So, this seller not only got one of two items ...

how to contact ebay customer care for sellers

HelloFacing problem in booking through ebayglobal shipping , on asking them they asked to contact through ebay selling manager, My previous selling manger was shifted in Feb 2020 but after that ebay has not allotted any new to me. trying to contact t...

USPS NOT SCANNING TRACKING NUMBER

I'm wondering if I missed something...? Several packages I've sent out, with tracking numbers, are not being scanned at the post office. I physically bring them to the post office, so I know they are there, but they are not being scanned. I also mail...

The parcel was lost

Hello The seller sent the parcel.but i didnt receive it I opened the Case : Seller contacted Customer Service But the customer service closed it. But i didnt receive the parcel. Why?

OK - Where did the USPS Priority Region B Box go from the business rule drop down menu

I had business rules for both Region boxes A and B. Listing an item today I go to use Region B for shipping and my shipping rule has vanished. Tried to reenter it as a rule and the B region option is no longer listed in the drop down shipping options...

Original / Reprint / Fake

Does a seller have to state if a baseball card is an original or reprint or fake? A seeler I want to buy a card from says he does not know if the card is real or not, but is not willing to give a refund if it is not.

Case put on hold, we have sent you an email requesting further information but I never got an email?

I opened a return and then the seller asked ebay to step in and the case was put on hold. This is what the message from ebay tells me. "We have sent you an email requesting further information to allow us to investigate your case. Please provide this...

Shipping method changes after listing is sold (From Free to Calculated Priority Mail)

Hello guys. I'm very disappointed. I sell on ebay for a few years and recently started to have this problem.I have listings with a free shipping or fixed cost 3.95. After buyer buys any product, listing's shipping method changes to "calculated Priori...

Resolved! EBay closed buyers case but now buyer sent item back to me

Need some help/ advice.buyer opened a case/return saying I sold her fake jeans (I did not and could prove item genuine) but to prevent messing around I accepted return. Continually chased buyer as item not sent back and after 21 days (and me messagin...

Not returning item not belonging to you

I recently sold 8 items to a person in R.I. but by accident sent them to the wrong person in Mi. When i realized my mistake i emailed him to try to get the items back $215.00 worth but to my amazement HE was mad at me ,swearing as if i did it on purp...

claiming for lost parcel with packlink

packlink have admitted that the parcel is lost and emailed me a claim form , they insist that I have to fill the form in even though it will not let me upload photos.I have emailed all information and photos of invoice and hermes parcel receipt. I Ca...