Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

ebay standard international shipping

when i was preparing invoice for buyer in South Korea, ebay Standard international came up but showed it as a domestice shipment with this 01913 as zip code huh ????????this is how the address shows on invoice:Korea, South, Seoul, Nowon-gu, madeul-ro...

First Class package and weight display

When I am sending a First Class package less than 15 ( or 16 oz ? now ) I see ebay offers a ratethat looks like a flat rate, and also an option for a calculated one. I choose the flat rate and the label doesnot allow any entry of actual weight, and t...

the seller has kept the item and my money

I bought a "Diamond Monster 3d II PCI 12 MB 3dfx Voodoo 2 con cable loop" on november 20 , When it did not arrive at Christmas as expected, I assumed it would have been delayed due to the high volume of shipments on those dates. In January the shipme...

Claims

TNT/Fedex, international shipment Poland to USA, arrived damaged, does not work.Sent info/pictures to seller he said he will file claim ?out $55/$20 shipping posted to my CC what to do? How long to resolve these thing/Packing retapedTracking shows da...

USPS - Parcel Select Service

Hello Has anyone experienced packages arriving within the 2-8 day window for Parcel Select or is it always longer? Last few times I brought stuff that was shipped with Parcel Select, its taken 3 weeks to arrive. Thanks

eBay closed case. What do I do now?

Hello, this is my first post here and I'm not sure if this is the right place to be posting but here goes. So eBay has closed a case on me (as the buyer) and I was wondering if anyone could help solve the issue or at least help clarify a few things t...

Problem purchasing shipping labels today

Is anyone else having an issue with printing shipping labels? As soon as I change the weight and try to update my shipping total, the purchase button is shaded and I can't buy the label. I am trying to change my item from 1 pound to 12 ounces and it ...

International Buyer eBay (Standard Shipping) refused package....what happens now

09 Jul 202011:11 PMRiyadh main office, Saudi ArabiaShipment refused by customer09 Jul 202009:12 PMRiyadh main office, Saudi ArabiaAttempted delivery - customer not available - delivery rescheduled09 Jul 202009:30 AMRiyadh main office, Saudi ArabiaShi...

Combined shipping

Spent hours trying to figure out invoice for a combined shipping as the seller. Click on invoice,flat rate small box but still I have to put in measurements etc and then it will not allow me to enter the $$$ on the invoice. Says not valid. It says dr...

Return shipping: Seller claims I can print label from paypal

I'm trying to return an item (not as described), and the seller is agreeing to the return but is telling me to get my own label from paypal:"It doesn't charge you to print a return label through PayPal. Once the items have been shipped out then recei...

Resolved! eBay Not Showing All Shipping Options Entered

On some of my items, I offer free media shipping with an upgrade to First Class Package at a nominal cost. Yet it appears eBay doesn't show the upgrade option, at least in certain situations. For example, I think it's possibly a case where the sale i...

Buyer wants a return for item that “arrived damaged”

I sell smartphones that usually fall under “for parts or not working”. I recently sold an iPhone 8 Plus that had no power and was untested because of this. The buyer requested a return and said “This doesn't even work for parts but I understand you” ...

Fedex Delayed Shipments Issue

This situation has happened multiple times for me and I can't come up with a solution. I ship out a Fedex package. The package is mishandled or whatever happens with Fedex and tracking info is not updated. The buyer opens an item not received dispute...

International shipping and returns

I have a question,I sold a person an item... they are unhappy with that item and we are negotiating a return. They paid me 15 dollars for shipping in the states, to what I assume is an address to a staging area where it was shipped internationally. T...

ebay closed my case based on faulty information and seller won't respond for same reason

On 24 June 2020 I received an email from ebay stating that a CH Hanson brand stud finder I had purchased from seller csewall had been delivered. Since it was NOT delivered to ME I clicked on the tracking number which took me to the UPS website. UPS c...