Shipping

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Didn't Cover Important Parts of Shipping Label

Hi, first time ebay seller here. I sold a pretty expensive item and shipped it out on June 18th to Oregon (I'm in California). The problem is, I didn't know I was supposedly supposed to cover the important parts of the shipping label with clear tape ...

ebay gave buyer wrong return address.

I need ideas / help. We changed our address for returns in April of 2019. Buyer requested a return in May, 2020 and ebay sent them the old address to return it to so we did not get the return. Ebay notified us to refund which is how we saw it was "de...

NEED HELP with buyer

I just got this message from a buyer:REALLY unhappy with the postal charges for this TINY item.First you charge $14.50 postage for something that should have cost an international large letter at most. then you pack it so it incurred a further $16.42...

Buying

I want to buy something from usa but every single product shows DOES NOT SHIP TO INDIA , what happened, why not they are shipping to india , is it because of covid 19 ?

Help me, How to get a refund for shipping

Hi everybody, I have a question. In case I request to cancel/return the order due to mistake of delivery address at checkout. The seller has not shipped and accepted my cancellation request. I have repurchased the goods with new address. So can I get...

Seller didn't refund full price?

I bought a PS4 controller that I had to return. I was charged 63.23 but the seller only returned 58.25. Even more confusing is how the return is showing up with a 5.03 difference that doesn't even add up correctly. Any help would be appreciated.

seller and this seller no longer available on eBay

I bought an item and now it should be delivered but it not arrived then I am trying to contact the seller and this seller no longer available on eBay. so I want to get a fund or item please help me to resolve this because in am a student and this is ...

Seller Returns under Managed Payments... Case closed in my favor but funds still held?

So, I sold a $50 pair of vintage jeans on April 6, buyer got them April 13 and opened a return that day that was a dead return. Long story short, I opened a case on May 28 that was resolved in my favor. As of that date, case detail reads: "Held from ...

Refund requested by buyer for guitar that he already did some tuning

photo 1photo 2photo 1 and photo 2 are two photos showing before the buyer did his work on the guitar. Arrived like this and listed like this. photo 3this photo 3 was sent by the buyer showing how it looks now after he did some tuning and opening the...

Shipping page doesn't give correct date option after midnight EST?

Hi, I'm sure someone has opened a thread on this but I can't find anything. I'm at EST east coast and when I got to print USPS shipping labels through ebay it give me the option to ship tomorrow with the correct date, in this case 6/22. EVERY TIME it...

Return Request By the Buyer

I sold an iPhone phone. A couple of days later I receive a return request stating: Reason "Doesn't work or defective" Comments "The iPhone 6 home bottom not working" However the home button not working is clearly stated in my description (see image b...

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Forced to pay Shipping on Return - Another dumb policy still in place on Ebay

Ebay has been in business for decades and still doesn't allow flexibility when it comes to returns. In my auctions I do not offer returns (say what you want but after 20 years of selling online I've found this deters a lot of scammers and saves A LOT...

Buyer gave bad shipping address. Item is being returned. Issure partial refund?

Had a buyer purchase an item. I ship the item to the address they gave but it can't be delivered as the address is bad. FedEx tried to deliver it three times and is now being returned to me. After the second delivery attempt I had messaged the buyer ...

Ebay pocketed shipping costs

Since I am new to ebay my first sales payment was put on hold, which is fine, Im new, but I was also expected to pay upfront for the shipping cost, ok fine, so I pay to get the item to the customer, then the payment was unfrozen, but it did not inclu...

Resolved! USPS "Available for pickup" - Coronavirus?

Hello everybody!I'm having some issues with USPS with two items (until now). The first item I bought was "Available for Pickup" for some days in the tracking page, and later appeared "Delivered", but the item never arrived to the address and I guess ...