Shipping

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Scam where buyer intentionally ships return to wrong address?

I'm currently dealing with a scammer who seems to have outsmarted eBay's (already rather stupid) returns system. I shipped them a pair of barely worn sunglasses, extremely carefully packed, and they filed a return request saying the "glass" was broke...

Restricted item - Fur coat

Hello can anyone help? Just received an email from GSP to advise that the fur coat I have sold (on behalf of a neighbour) wont be sent onto the destination nor returned to me. There are hundreds of coats on ebay no warnings I even spoke to ebay about...

Resolved! "NO ACCESS" on return

I returned an item and the tracking details say "NO ACCESS" for 3 days in a row. I assume that access to the mailbox must be blocked or something, so I contacted the seller but he hasn't responded. Suggestions?

How to contact Ebay

I've been trying to get in touch with them, but can't figure out a way.

Refund

hello, I'm interested in return of a refund do i get all back including currency changes i Pay almost 407€ for 345£ and i SEE on Paypal refund for 381€ wher is 26€ ? i hope Paypal or eBay don’t Just take my money for nothing

Should I add signature confirmation?

Hello, I am currently selling a few items that valued for a fair amount of money (over $300). I always ship with a tracking number but do I need to add signature confirmation as well to protect myself or is the tracking number sufficient enough?

Listed with international shipment by accident, must I end the listing?

I don't want to ship outside my home country. I have two bids. I think they are both domestic but I have only just now noticed that I have offered to ship internationally. That's the last think I want to do. Do I have any options other than to end th...

My item was in dispatch and got removed

I bought 3 of the same item and they were all in dispatch for 2 days then when I checked my eBay on the 3rd the item got removed will I still receive my item or will I get a refund?

Any protections for those under curfew?

We're having issues today where FedEx and USPS have notified us they may not be able to pick up due to the curfew that has been moved to an earlier time. We were notified that the local USPS has asked drivers to return early, FedEx driver is out on t...

Buyer (me) no longer a registered user? Strike given to me???

I bought an item from a seller but they sent me a message and asked to cancel the order and they said they would give me a refund. I said okay and they opened a cancelation request. I went to go accept the request and it said the case was already clo...

Buyer arranging hermes collection

Hi, I have a collection only item, and a buyer wants to arrange a hermes collection themselvesMy question is, does this affect me in any way if it goes wrong? Is this safe to do where im still protected by ebay and paypal?Fairly new to selling. Thank...

return request 55 days after delivery.

Ebay buyer open return request 55 days after item delivered. Is it mandatory to accept or not?Return time for item only 14 day.Thanks

OMG - the POST OFFICE DELAYED AND MISSING MAIL

I ordered a package, seller sent it via USPS 8 days ago. Still not arrived. Tracking shows it's in transit since 5/21!!!!Today, a customer asked where her product was, sent it on 5/13!!!! No Scanning, no Tracking of the package. WTH is going on with ...

Mailing Cost Options

I'm not finding a mailing option of either USPS priority med. or large flat rate boxes anymore. Is this still possible and I'm not finding it when I look at shipping option costs? Please help. Thanks!

Need some clarification on some terms (expedited shipping, etc)

Hey there, so I have Googled for a good 20-30 minutes and couldn't find the exact answer to my question. I won an auction last Monday, May 25. It is now Monday, June 1. On the auction that I won it said on the listing "Expedited shipping with Priorit...