Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Fedex Shipping Dispute

Hello fellow ebayers,Okay So I need so help from you guys, I have a shipping dispute that just got denied and I am thinking because they don't have enough people since the call center is closed they just hurried over it. I shipped a 60 inch LCD on Fe...

Buyer requested return on incompatable part

Hello, I am a small time computer part refurbisher who mainly sells CPUs. I recently sold a CPU in a listing that detailed all specifications about the part, down to the nitty gritty details. The buyer has requested a return because the part "is not ...

Refund

I am trying to pay a buyer a partial refund on an item and I keep getting a message that it won’t go through. I need help with this ASAP.

What can we do when the USPS is losing packages at an alarming rate?

I have a buyer in Miami who now has two packages missing. I insured and had a signature request on the one I sent him. It said out for delivery and disappeared. He went to the PO and they told him sorry it was not insured... He went home and plugged ...

First class must be between 0 - 15oz ???

What happened to creating a listing for first class and have 16oz for the weight. I know the price is the same for 15oz if you get ebay rates, but come on? Heads up would be fine instead of just everything changing and we are left to just look at our...

New buyer provided bad Int'l address. Opened case for refund

New buyer w/ 0 feedback (now has 1) provided an address through Global Shipping Program, which is new to me and didn't realize I had opted in to. Item shipped almost 1mo ago and shows as "Delivered" to Erlanger, KY facility. It has cleared customs bu...

What kind of boxes to use for shipping baseball hats?

What kind of boxes do you prefer to use when shipping baseball hats? (Not necessarily "baseball" but that shape?

Impromptu USPS update from local PO

I thought you guys might find this interesting and/or useful. On dropping off my daily packages, I casually asked a post office clerk if they are "doing OK, given all the stuff that's going on." She said, "they haven't even made it to California yet....

COVID-19 pandemic delivery delay

I have many customers filing a case for "item not received". Looks like the EBAY delivery dates are too short and do not include delays due to COVID-19 pandemic. I am interested in other sellers comment. Thanks in advance

Any problems with FedEX?

Anybody have any problems with using FedEX?

Is ebay back to 2 business days window for sellers to refund?

I just noticed ebay gave me this window on a recent returned package. So no more 5 business days? On a related note, I heard my concierge agent tell me that ebay recently also extended the window for a buyer to ship back a return from 35 business day...

Refund hold

I'm trying to get a refund that PayPal says Ebay won't release the funds and there is no credible phone number to call and speak with a person and not some **bleep** computer any suggestions?

Resolved! Accidental return open and closed, never received item, seller isn’t getting back to me.

Hello. I have an issue with a product that I purchased back on March 23rd. I thought that I would simply try to be patient and wait for the item to arrive due to covid causing shipping limitations. But I received a message from the seller telling me ...

Sellers changing shipping methods

I've noticed lately that I have bought things that I have been charged First Class shipping for and when I receive items they are actually being shipped Media Mail which I know as a seller is cheaper. So the seller is basically pocketing the differen...

Ebay refund

I'm trying to get a refund that PayPal says Ebay won't release the funds and there is no credible phone number to call and speak with person and not some **bleep** computer any suggestions?