Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS package routing (?!)

Did anyone else experience this? I am expecting to receive a package to Detroit (from MO 65721), which made it to Indianapolis, and then was sent in the opposite direction to Tennessee (which adds another 5 hours to my package' traveling time). In th...

seller wont offer proper refund

I have an item that hasnt arrived, outside delivery estimate was 22/5/20. Seller is offering refund if I agree to pay for item when it arrives. I want a refund and a postage paid option to return item if it arrives. Ebay cant help as I previously rai...

Import charges

Why are we still being charged import charges? I thought July 1 2020 ...all import/duty charges between the US and Canada were free for purchases under $150???

Need help with printing shipping label

Since one week I can't use shippo , every time I try to print a shipping label it says . It’s not you. It’s us. can someone help me with this problem. Our server is down, but we’ll have things back to normal soon. If you still need help, visit our

Anything other than freight as an option?

I have my items listed with freight shipping, which isn't true, but I'm able to list all 50 a month this way without needing to input information. The items that I list are at another location where a shipping team can give me an estimated shipping c...

Help wanted to buy from Canada

There's an item I'd like to bid on (and hopefully win) which is listed on eBay, located in Canada. The seller (a business) won't ship to the United Kingdom -- will only ship to the US and Canada. I'm looking for someone who can help. Looking for some...

Resolved! eBay-integrated shipping carrier requirement

So today's announcement lists the various international carriers that eBay will support for not received claims. The USPS is NOT included on that list? Now I understand that the USPS does not provide definite tracking to some countries. But it seems ...

Any luck with asking eBay to step in and help with a return?

I have a buyer that bought a new with tags clothing item. eBay approved their return. In the return the buyer states that it was uncomfortable after wearing it. No surprise, the item came back with the tags removed and it has been worn. My question i...

The seller won't answer my messages nor ship the order.

Hello! I came across a problem and didn't know what to do so I came here in hope of that someone will help me. So, I ordered a nintendo switch and it said that the order will be delivered from 13th to 15th of July. Before ordering I looked up the sel...

seller won't ship

The seller said do to covid 19 he cant ship my bid winning product. i was the only bidder so it was minimal 99 cents + shipping grand total of $ 13.12. he offered me a full refund that is not what I want I need that part. Does he have to send it to m...

Resolved! Being charged 2x for shipping?

I have been selling on ebay for over a year now. Why does it look like I'm getting charged twice to purchase shipping as a seller. One side of pay pal and once out of my linked bank account? I feel foolish for asking this now as I've noticed this for...

Resolved! choosing the shipping

The buyer choose and paid the shipping of USPS priority mail and when recheck the weight of the item, found out that it can be send thru USPS first class package because the weight is less than 16oz. Can I send the item using the first class package ...

Shipping

What is the best way to determine what shipping fee to charge for an item? I try to use flat rate shipping when I can or should I be weighing|measuring every package before listing it? What are any benefits to offering free shipping? Do you get taxed...

Parcel Stucked in Erlanger, KY

I ordered an item via the Global Shipping Program from a US Seller to be shipped to the Philippines. The item currently sits in Erlanger, KY for 5 days now with no status update whatsover. Should I be worried? Then I have another item with only USPS ...

Hit with INR's after USPS shipping debacle - Service Metrics rising (bad)

USPS messed up a BUNCH of orders over the holiday weekend. All were shipped on time (same day), but part of the screw up includes "Misshipment" and bad tracking data for all of them. They all show "Shipment Received, Package Acceptance Pending" withi...