Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Unable to print labels through ebay

Long time seller, suddenly unable to print labels on ebay - getting an error message " check paypal funding sources". This started when i forgot to update a renewed credit card w/PP, and got the first error message, so i went ahead and made the chang...

eBay prematurely sent refund

Going to keep this as short and sweet as I can. Buyer requested refund and return. I didn’t agree with it, but I asked some reasonable questions to understand the situation and what she did to conclude that. This was a computer internal part by the w...

GLOBAL SHIPPING PROGRAM DISAPPEARED

Greetings! We have been shipping internationally using the GSP but right now, it has not been available on any dropdown when I create or edit listings. I spoke to eBay and they said we should be able to list using the "business tool" but it has also ...

USPS delays, tracking not updated, numerous orders

Hello All, I know the pandemic is messing a bunch of things up lately but I am curious to see if others are noticing longer than normal delays with USPS priority mail. This week I have had (that buyers have brought up to me) 10 packages drop off of t...

Arriving late - relative to what?

USPS tracking reports an item will be arriving late. Is that relative to the expected delivery date shown? Or does that expected delivery date change as the package stutters its way along? Thank you.

Can't Buy another Shipping Label

HiI have a customer that i need to send replacement, but he need to ship to different address. I understand my seller protection will no longer cover. But i cant create the label, system keep pop up error message, "something went wrong, shipping labe...

Issue with printing return label

Does anyone else has trouble with printing return labels? I have no problem printing selling labels but every time I have to print return label it's not printing right.

Ebay wont send return label

I bought an item and need to return it. The seller accepted my return and paid for a label. I got the emails and attempted to print the label but theres no label to print. Every time i go to print label on many different ways it re directs me to the ...

return label overcharge

eBay overcharged me on a return label. Label was $8 flat. I was charged $10.83 I want a refund on the balance. Photo of return label has been provided along with the tracking number for you to verify.

Resolved! Combined Shipping

I am having trouble with buyers paying for multiple items at one time and not getting the combined shipping I offer. Any ideas?

Resolved! Ebay double-dips now into both our PayPal and checking accounts?

I just received notice from eBay that they charged my PayPal account on a returned item. Which, by the way, I already refunded last month. On top of that (now that they forced us all to provide our banking information) they ALSO debited my checking a...

Shipper choice

Hi, I bought an item on which the seller only gave one shipping option, UPS. Then he ships it USPS and it gets lost. I inquired why he didn't use UPS as stated and he replies that I (the buyer) chose USPS when he went to print label. He attaches the ...

Insured Priority Mail package -- "Delivery Attempted, No Access" -- but sent to wrong PO....Help!

Hello. I'm wondering if this has happened to anyone else, and how you resolved it! On Tuesday 8/18 I mailed this package to my buyer by USPS Priority Mail, and insured it for $200 -- a rare Barbie item. Saturday night 8/22 I got a message from the bu...

Guam Shipping

To eBayers in the mainland: Guam is considered DOMESTIC MAIL. USPS is the fastest, easiest, and most economical way to ship to this part of the world. It's a hop, skip and a jump. If you're worried about the lengthy waiting time for paypay to release...

Seller does not send tracking number and does not reply messages

Hello, it turns out that on August 4 I bought a product for about $ 400 and although the item appears as shipped and is still within the delivery period, I have not been able to contact the seller in any way. He does not respond to any of my messages...