Shipping

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Return Question

Hello, Quick question about returning. I bought a PS4, tried to turn it on and nothing. Just a blue light that flashes for a sec. I bought a different power cord may be thinking that it was a problem (after looking on the net) but still didn't work. ...

Covid -19 and handling return requests and maintaining top seller status

I recently had a buyer complain about the length of the sleeves on a nightshirt she purchased from me and also the bust size was too small. The buyer stated the nightshirt should have had a 50 inch bust and instead it was only 48 inches and she inclu...

Сколько раз я буду обманутыми мошенниками ? Оставаясь без денег и товара

Good afternoon. I'm upset.How many times will I be cheated by fraudsters and how long will this continue? You absolutely know that parcels to the UK are not tracked. And I can't provide information. The buyer opens a case. Gets goods and money. Great...

Resolved! Never receieved item and more....

Hello! I have used ebay just a couple times before my most recent experience and had nothing but great seller customer service. However I tried to buy limited edition american dad pins and I have had a horrible experience. I was beyond excited when m...

Was I overcharged for shipping?

Hello. I was charged 22 pounds for shipping. Shoes arrived in a torn envelope, but the item was ok. I know that shipping was charged automatically, but then I saw this (photos in bottom of post) Is it possible that shipping cost more than it says on ...

No item

Does anybody have any info on this seller. Ebay won’t help me because he provided shipping but his message said he shipped to the wrong address. So I don’t have item or money.

Resolved! Question on Return

Hi, I sent a return, but did not through ebay. I just contacted the seller and sent it back. I have proof it got there, but my question is where does the refund go back to? I paid with my debit card through Paypal. I am assuming it would go back to m...

Why did they change the packing slip option

They changed the packing slip option and removed our ability to do our own custom text. Instead they put a cookie cutter drop down menu that I don't like whatsoever. Does anybody know if this is permanent or some type of beta test?

Why eBay do not have other but Paypal payment methods?

Once again I hit to fact that Paypal will "steal" 5 % out of foreign currency transaction in case order is "fully refunded" by eBay. This time I purchased something which price was xxx in USD, and seller desided to cancel the order (was not free deli...

Cannot cancel order

I bought exercise bike and try to cancel it because later I realized that it is for local pick up and I lived far away. My request was rejected with this message " It is too late to cancel this order because this item has already been shipped. Since ...

"Missent" package

I bought a low-cost item on 6/14 (less than $10 with shipping), and it was shipped on 6/16. It appears to have floated in limbo for a week and never left the seller's state before returning back to the origin facility, where it has been sitting for 4...

return the item

Hello. I have this problem. I asked the seller to return the item. The seller gave me a return label. I didn't use its return label, but sent the item myself. The product arrived at the seller's warehouse, but the seller does not respond to my repeat...

been waiting a month for a shipment from overseas, can I get a refund

Hi i purchased a higher end item from australia last month with an expected delivery date between june 10-20th. however the item has yet to arrive and the last racking update is simply an arrival scan in australia over 3 weeks ago. I contacted the se...

Defective DVDs sent. Unable to send back. Money stolen. Sponsored Seller.

I recently bought two DVDs from second.sale, both listed VERY GOOD in bold letters. What arrived were two scratched up disks with fingerprints, one not playing without skipping.I asked second.sale to send me what I paid them for, both films in very g...

PACKLINK -- AVOID! Item damaged, they refuse to accept the photos (kindly sent by buyer) for refund!

Packlink refuse to refund a damaged item (clearly shown in photo sent to me by the buyer). And there is nothing to be done - no way to escalate it.They expect;1. Buyer to fill in a form upon delivery. But the damage wasn't evident till they opened it...