Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Canceling a return request right after making it

Hi y’all;so I decided I wanted to make a return request shortly after I ordered the item I wanted because I hadn’t realized until after I ordered it that I wouldn’t be receiving it for over a month after buying it and I couldn’t wait that long. Since...

Resolved! Issues with the seller about the return shipment after refund.

Hi, Has anyone experienced difficulties with a buyer after the refund?I purchased a pillow for my wife while she was pregnant. Because of the COVID it had an arrival of 2-3 months from the time I purchased. I contacted the customer service, them assu...

Seller in need of help

I sold an item to a buyer which was a piece of software that was new and included a one time activation code along with it ( code was verified by the manufacturer that it worked) and now the buyer makes a false return request stating that the product...

eBay Standard International Delivery is a dud

Every now and then, eBay lays an egg. I'm afraid that eBay Standard International Delivery is a big one. I send an item to a customer in Mexico from the USA. I ship to the address provided by eBay. The item, after several weeks, is in Germany. Huh? W...

How do I refund shipping cost ( Priority Mail for Package) from USPS

Hello I have sent the package with USPS Priority Mail.The weight was wrong so I paid to print another label from my Ebay page.I didn't use a first label.I didn't know what I should void a first label within 5 days.In this case, there is no way to ref...

Envió a protectorados

Si no envían a Protectorados los productos denos la opción de eliminarlos y no verlos en la lista de productos como hace Amazon. NO NOS HAGAN PERDER El TIEMPO. Ni siquiera nos dan las razones para no enviar a los protectorados. Me parece discriminato...

Prepare for USPS Slow Down

Get ready for another slow down. https://news.yahoo.com/us-postmaster-general-tells-postal-214737779.html

Problem with Return Label: "Please wait while we create your return label" - never generates label

I am reviving this.Problem with Return Label: "Please wait while we create your return label" - never generates label!Then it says. Sorry we're not able to process the label at this time, please try again later. It's been broken on my Account for ove...

Got stolen by ebay or the guy who doesnt give me my package, but i still want my money

I buy an item from 100ivan2012, a guy from rusia, well, i bought that on march 4 months ago, with not expectect delivery time, at the beginning everything was ok i guess, i got the message that i got released from custom house on march 20, then 2 mon...

Resolved! Item not shipped after a month. Should I be worried?

Bought ping pong balls about a month ago, yet there is no indication that the item has ever been shipped. Have received NO communication from seller of any kind and no responses to any of my inquiries. Estimated delivery is way out there (~3 months),...

Provided wrong address

Hi, I’m recently new to ebay and upon my first order I mistyped my address #. The seller shipped to the ebay address, but my paypal address was correct. The item is already shipped and by speedpak. This wrong address is an invalid address that is not...

Resolved! Return Advise Needed

Hi 2 days ago an item I purchased that cost about $3000 (a violin bow) arrived damaged via FedEx. The package was not safely packed. It was packed with a sheet of bubble wrap and 2 pieces of brown paper in a long triangular box. It arrived snapped in...

Resolved! Who is responsible for shipping insurance

The scenario is that the buyer refused to take out insurance on the goods purchase. The goods were delivered with a signature. The buyer states they never received the goods and didn't recognise the signature. Who would be liable for the loss?

Estimated delivery date changed after purchase

I bought a chess set for a gift from a Chinese seller (yeah, I know) with an estimated last delivery date on October 2, still enough time to find another set if it didn't show up by that time. A week after I purchased, I checked to see if it had been...

Return requert

Hello all. I have recieved a return request from a buyer for an item that was listed with no returns. The reasons for the return are ridiculous and are clearly contradicted in the listing and t hff e images.Ebay says I have to accept the return.I do ...