Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay Fed Ex Nonsense

So after several calls to Ebay, looks like I'm out $150. Wonderful system ebay and fed ex have set up for shipping! Because I used FedEx through ebay FedEx can't help me. Long story short I shipped a bicycle--in the same FedEx $16 box I purchase from...

Why do I have accept a return when I sated for parts or not working?

I sold an item on Ebay as for parts or not working. (item number 174339524373) Furthermore I also stated in the description that "Selling Asus Rog Strix B350-F and MSI RX570 for parts.SELLING AS IS NO RETURNI can't get them work. I don't know what is...

User avatar by Adventurer
  • 221 Views
  • 3 replies
  • 1 helpful

Seller put a bot on email!

Hi friends, I have an untrustworthy seller: Seller has kind of a scamming schema, cheating through advertisement. Showing different stuff on pictures and then sends worst copy of it. then you can't connect it because it has an answering bot. Is there...

User avatar by Adventurer
  • 250 Views
  • 3 replies
  • 0 helpful

Medium Flat Rate Box Option? Not an Option!

Ebay -please stop making this an option for the buyer! They do not realize the size of the box. This is three times now that a buyer has opted for it and there is no way for it to work. I hate to keep cancelling the orders!

User avatar by Adventurer
  • 422 Views
  • 7 replies
  • 0 helpful

Ebay resolution center start looking at the facts to make a right desition

Ebay resolution center please look at the facts to make the right desition I sold 3 items and each of them had the correct description to the same buyer she complained about 1 item but as she was suggested by an eBay concierge she return all the item...

Does anyone gets help from the resolution center?

I had the worst experience from the resolution center for the desition they had wrongly madeIt is not about me being in favor of any issue but doing the right desition base on the facts and eBay should not be telling a customer to return the items th...

USPS needs help with directions!

Can USPS tell East from West? N from S? lol I sent a parcel to GA. It goes to Chicago then Florida. I sent an item to Delaware. Currently, it is in Wisconsin. I'm in the Niagara Region. Why do packages have to travel West to go South? DUH! lol They c...

Outrageous pricing for shipping, Seriously

Sellers should list the item they are selling with the real price they want for the item, instead of pulling the $76 to ship a paper plate 2 states horse crud. Tired of my time being wasted with all these price gouging sellers. eBay needs to do somet...

User avatar by Explorer
  • 260 Views
  • 4 replies
  • 0 helpful

Has anyone got anything shipped from Russia during COVID?

I bought a set of CDs on May 16. The last update from the tracking (Russian Post tracking #RO013077621RU) is from May 21 (Processed Through Facility). The item was supposed to arrive before July 9. I am not surprised given the current situation, but ...

User avatar by Rising Star
  • 4999 Views
  • 5 replies
  • 0 helpful

VANILLA VISA GIFT CARD REFUND

I purchased an item for $15 with a vanilla visa gift card that’s non reloadable. I didn’t use PayPal for this transaction rather I used the card itself. I was issued a refund a few hours ago and it was confirmed by eBay. the balance on the card still...

Cannot print an international shipping label in 4x6 format.

I contacted ebay a number of weeks ago through chat to report that I was not able get ebay international labels in 4x6 format. domestic labels come out as 4x6 perfect. They print on my Rollo printer perfectly. When I get an international label it com...

Vendedor de ebay, domiciliado en Canadá, no embarcó la mercadería culpando a Correos de ese país.

Este vendedor recibió oportunamente el pago por un pequeño auto de juguete que subasté hace varios meses entrega sería marzo 27 o 02 de abril de 2020. Hasta el día de hoy 15/07/2020 no recibí el producto pese a su reiterada promesa que lo reembarcarí...

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Buyer wants a refund because he didnt like the box I used to mail his item in

A buyer requested a refund (I accept no returns) he stated it was not as described for the reason when making the claim but his message was different. Although it was the correct item He thought the box had been opened by someone before he got it bec...

Shipping delay questions...from a seller....

Hi all! With packages occasionally being misdirected or lost how helpful has Ebay been to you? When a seller is entered in the Guar. Delivery program and a package is delayed, who contacts Ebay for their adjustment-seller or buyer? For sellers not en...

Should I contact a 'closed case' customer after they've been given a gift from ebay?

Customer returned item- now unsellable condition and I gave 50% back. They opened case and were awarded the other 50%. The reason I gave 50%- it was now used, now opened, and now ruined, and I included 2 pictures- 1 of the item and 1 of the instructi...

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