Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Cutting down Priority Mail Boxes to Custom Size.

With shipping cost increasing, I noticed the shipping price largely depends on the size of the box. Is it considered bad form to cut down Priority Mail boxes into custom size boxes, so that it's cheaper and more efficient to ship? I love that USPS wi...

Return - Ebay authorized, what if seller refuses

Bought wallet item said NWT, tag was not on item. Seller does not accept returns. Seller offered to send another, however item was not the same. Asked Ebay to step in, they said send it back to seller provided prepaid label. I’ve come across info now...

User avatar by Rising Star
  • 222 Views
  • 3 replies
  • 0 helpful

Crazy situation because Covid

I sold a sent some stuff on eBay and because COVID it took a very long time and the buyer didn't get the parcel more than a month. It looked it lost and I sent him the money back. After a week I got an email from the delivery company he got the parce...

User avatar by Pathfinder
  • 395 Views
  • 7 replies
  • 0 helpful

Item came damaged, contacted seller and they filed a claim with USPS, how much should I ask for?

Not very long ago I ordered a game console in its original box, I paid about $40 more than I would have considered paying without the box ($70 in total, I was searching for sub $40 consoles with the hookups and controllers loose) but it was relativel...

User avatar by Adventurer
  • 298 Views
  • 7 replies
  • 0 helpful

media mail shipping

Just when you things are improving, up jumps the devil to slap some sense back into you. First of all, I tried to post this on "shipping & returns" and got access denied.Really??? Do not have "sufficient privileges" to post there. Oh well, no big dea...

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Packing Slip Errors

There are MULTIPLE issues with Packing Slips right now... I use the bulk shipping option every morning to print labels to ship items. 1. When I use the combined shipping option to combine multiple separate purchases onto one label, the packing slip d...

Shipping a return without a printer

Hi I recently Was shipped two of the wrong items start at the return and they gave me printing labels with Covid going on I do not have access to a printer and was trying to ship them myself and pay for shipping out of pocket and take the loss, and I...

Seller gave a fake tracking number

So, i ordered for apple watch, and it shows delivered on ebay and i haven't received anything, contacted ups, they said the tracking number the seller gave was fake, now i want to open a dispute, what do i need to do to win the case?

Ebay closed case saying no activity

So Ebay closed my case for an item I never received saying no activity. Ive been in contact via messages ( including a bit more than a week ago) with the seller. Story was because of covid mail has been held up so I waited as agreed to with seller. S...

User avatar by Rising Star
  • 972 Views
  • 7 replies
  • 0 helpful

Car parts

 I'm trying to return this item but anybody answer the phone and no reply mi emails.. what should I do?

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Scammed through Virtual purchase

I need help. Why is it that I needed to place my address for a virtual purchase. I got scammed $4 but I'm worried this person now knows my address? It's saying my package is being shipped when it's a VIRTUAL purchase for in game. Is there a way to fi...

Resolved! Buyer lying about item not working. Wants a refund

A sold this buyer a launchpad midi device. Tested to ensure it works great before shipping it off. The seller randomly sent me a message asking for me to ship the return label because he wanted to return the item. After further discussion he revealed...

Refund to buyer

How is it so, that a buyer gets a full refund. When I have given the tracking details, and you can see it is at the sorting office waiting to be picked up.They claimed not received it and case now closed.i have checked out this persons reviews and ap...

Buyer says they never received refund?

A buyer recently purchased something from me and asked for me to cancel the transaction which I did. I refunded their money the next day through paypal. My paypal account and the ebay transaction both say the refund was sent. This was 10 days ago. I ...

What can buyers do to protect ourselves

Ebay closed my case... For what!! Because all he has to do was show tracking. Doesn't mean it arrived at my house. I was here the whole time. The shipper uses bluecare express with its 2.7 rating but they are covered just by it saying delivered. What...