Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS Mail Problems 2020

is anybody else having issues with usps delivering your mail???? apparently my package was suppose to be delivered on August 3, 2020, but it has yet to show up. the person i bought from refuses to give me a refund. i am beyond furious at the this poi...

USPS Announces Temporary Holiday Rate Increase - Pirate Ship Letter

Ahoy [Name]! USPS has announced a temporary rate increase that will raise the price of all domestic shipping services during the upcoming holiday season.USPS is raising rates to help them cover increased costs from dealing with the coronavirus pandem...

Problem with issuing refund

I recently sold an item and had to cancel the order. After canceling, I recieved a message saying I would need to issue the refund through PayPal. When doing this, I'm unable to issue the refund, because the amount of the purchase is no longer in my ...

Auto return makes my eBay shop a lending library!

How can eBay protect a seller from being a lending library? The managed "auto return" policy means a buyer can order my product -- in our case a rare and collectible 12-inch laser disc -- make a digital copy of it, and return the item with no cost to...

Postal System Slow Down Definitely Here

I am noticing it more and more here at eBay and elsewhere. Mail is slowing down sometimes unexplained for 4-6 weeks. I had a book sit for 6 weeks in Lexington, Kentucky; 30 miles away. And a reliable seller in Lakeland, Florida now has packages delay...

Item was damaged in transit. I refunded the buyer & filed an insurance claim with Fed EX but no $

Hi - so I submitted an insurance claim with Fed Ex and they sent an email confirming that payment was issued for the approved claim but I don't know where the payment is or who they sent it to. I assume ebay since I purchased the shipping label throu...

Buyer buy expensive lens, ordered by mistake. Can I decline return?

I sold an expensive lens and two weeks after receiving the lens, buyer sends me a return request. In the request the reason was: ordered by mistake. He says that the lens was for his brother and that it wasn't the one he needed. I'm afraid that the b...

Any cheap and good shipping companies posting from Japan to USA

Wondered if anyone knows of a good, cheap delivery company that i can use to post from Japan to USA as Japan Post has cancelled packages going there.

Getting address invalid and found out shipping address is to a freight forwarder

Hi, I’m pretty new to selling on eBay but I’ve already gotten a taste of the refund experience (terrible for sellers). Today though, I received an order and when I went to create the label it said the shipping address was invalid. Found out it’s due ...

Upcoming ebay return policy for 2020 is terrible. Auto refund within 48 hours = auto fraud!!!!

The new upcoming ebay return policy is terrible. We have been selling for over a decade on both amazon and ebay. We know from experience that if ebay AUTOMATICALLY issues refunds on our behalf (just like amazon), then fraudulent people literally send...

Did eBay just make it AUTOMATIC Return for Refund on ALL itmes with Managed Payments?

I see in the updated notice that eBay will automatically send a label if a customer requests a return. I take returns but do not offer the Free Returns for any reason option, I sell vintage stuff. Are we supposed to pay for all these or is eBay picki...

only label option is priority or first class?

where are the options for economy ,parcel select etc? i drop down the menu for labels its all priority or first class,even though i dont offer that as an option i offer economy so i can choose whats best when i ship the package, when i click on buyer...

Where is the First Class option?

So did ebay chang their print a shipping label program? The only options are Priority. There is nothing for First Class. There isn't even a place to enter the weight or dimensions like I've always been able to do.

How do I get credit for shipping replacement when eBay only gives me option for refund?

A buyer received an item that he said did not work. I offered a refund or replacement and he wanted a replacement. I received the returned item and have already shipped the replacement with the new label generated through eBay. Now I see that even th...

Shipping suspended due to COVID & parcel returned to sender. Need to get full refund.

Dear community, I would like to get some advice on a purchase that I made in July that need to be refunded. I had won an auction from a seller in Italy, and hoped to ship the items to my location in New Zealand. However, after the parcel was dispatch...