Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

FEDEX Supplemental Service Fees

I can't belive, I just looked Ebay invoice, so I find out that I was "charged Supplemental Service Fees", I dont know why they are charging me these fees, I am sure that I have shipped correct size package in fedex but my question is: Can I dispute t...

Package Available for pick-up at USPS. Buyer says it is not there.

I sold an item to a buyer that says available for pick up in the tracking details (USPS). He lives in an apartment, so depending on the apartment I am guessing USPS will not drop off the package if it isn't safe/prevent theft/don't know where to drop...

eBay refuses return with no explanation

Hi, 1) I was sent a faulty item that was also missing pieces clearly shown in the picture. Seller said "does not accept returns" 2) I asked anyway and they accepted and I shipped back. 3) a few days later I got a message that said seller asked eBay t...

We're sorry, we couldn't cancel your order because the refund couldn't be processed successfully. Pl

I have an order that was never shipped 2 items. ebay refunded one of the items, the other item can not be refunded and keeps sending me back to the seller. with message, "We're sorry, we couldn't cancel your order because the refund couldn't be proce...

EBay has removed USPS as a shipping option

This really **bleep** me off. I am not sending an auction I sold for 8 dollars with FDX ground for 12. I smell kickbacks and price gouging going on.

GSP delays in Erlanger?

I've had 2 customers reach out within the last 24 hours stating their package has stalled in Erlanger for over a week. I haven't been aware of these delays in the past but wondering if anyone else has been hearing of longer processing times with GSP ...

Can seller ship the order from a country differ from the item location on the listing?

I made an Ebay purchase from a Seller who listed item location inside USA. The listing mentions a long delivery window ( 5-15 working days to delivery in USA) and I thought the seller just put some buffer there to protect him/her from shipping delays...

Resolved! Auction method

Hi eBay.. I am a new seller. I want to know , when I using auction method to selling items, if bids will go higher than $500 , Is it effect to my account. Because I only can selling below $500 as a new seller. Please give me a answer for that. Thank ...

Resolved! Auto Return and auto label?????

Have you seen the price that eBay charges for a return label. I can send out a label and have an item returned for $25 but eBay wants to charge me $70 for a return label. The greed in these companies, eBay and Amazon, are getting out of control. Beca...

Return failure

Ive been attempting to issue a small refund to a customer that Ebay has set up and when I do all it keeps saying is "There is a problem issuing this refund" So I come back later and retry. Its now been 3 days and 1 day past the period ebay says i hav...

Ebay let do buyers-scammers, blind-trust them, refund them even if you're an honest seller

Hi everyone, dears Ebay sellers, So, i had been a seller on eBay for 13 years !I sold SO MANY objects on ebay, among those sales, i had several feedbacks, and today i can say that i was proud to show up a 100% satisfaction customers.That's maybe the ...

shipping costs

whats the cheapest way to ship in USA for an item that is 13oz.First class mail is Just under $6.00I see some people selling and Item for $5.90 and free shipping that weights 13oz. which costs just under $6.00 to ship. so they make under $1.00 for th...

Seller threatening me. What should I do?

I have been on eBay for over 10 years and this is the strangest thing that has happened to me. I purchased an item in mid-late August and the expected delivery window ends tomorrow. I sent two messages to the seller over the past few days requesting ...

BUYER ABUSES RETURNS POLICY AND PAYPAL STING SELLER FOR FEES

Anyone other sellers being stung by fraudulent claiming false return reasons then ebay always side with the fraudster and then being stung paypal fees as well as all the postage costs?

Payment dispute details

I had a customer complaining that an item arrived damaged, and he sent me pictures. So I told him to open a case on eBay and say it arrived damaged. Because GSP covered this many times before. Instead, he opens a case on Paypal, with the reason being...