Shipping

Forum Posts

Sorted by:

How to charge for reshipping when buyer does not update address

How can you bill the buyer when he does not update his address and the package comes back undeliverable and you have to reship to him?

Resolved! Holiday Shipping Increase

Does eBay automatically update the calculated shipping cost for buyers on listings to accommodate the holiday pricing increase? I shipped an item today and I was charged the increased price to purchase the priority flate rate label (and my seller fee...

eBay's calculated shipping does not calculate dimensional weight weight properly

I just sold five cases of 100 large bubble mailers to one customer. She chose me because eBay's calculated shipping, which I used, told her it would cost less than $27 for FedEx ground to send all five cases to her business. Each case measures 15 x 1...

Resolved! 1st ever UPS shipping label adjustment

I had been boasting in the past about never seeing a upcharge from UPS on a shipment.That came to a halt yesterday as they hit me with a $2.24 adjustment.I normally always error on the highside with measurements and weight. Say, if it touches the hal...

ABN #XXXXXXXXX681 Code:Paid Isuue

Dear All, Please note that I m getting ABN code in customer shipping details which I recently sold to Australia,Should I add this code to my parcel with other address details?. Is it a necessary.? If not what are the drawbacks to seller and the buyer...

Shipping Invoice From eBay Not Showing Content of Custom Field

The shipping invoice has replaced the content of the order number ( eg sequence of orders) into the custom field, when printing invoice.This custom field is where I put location of the object.Could some one fix this please.

Buyer Gives Incorrect Shipping Address

When a buyer purchases merchandise and pays for it we the sellers ship it out only if the address the buyer gives is the address we are to use. When the buyer requests the seller to send the merchandise to a different address we must cancel the order...

Has anyone been hit by UPS hidden overcharge recently?

I will never use UPS to ship again! Both for business and personal unless they can be honest with their rates! I would like to see if any other sellers experience the same problem?And how you would solve that? Maybe the only solution is: Don't use th...

Sent the wrong item via EIS

Well out of 350 items sold I have my first screw up. I mailed out the wrong item...it went all the way to Taiwan. Needless to say the buyer was upset and left Negative feedback but never reached out. I did send a full refund. But would like to send t...

Resolved! New shipping notations on tracking

I have shipped almost every day this week and just saw the 2 additional "hub" notations today. I know both packages are still sitting at the post office until pickup tomorrow morning.

Shipping label mistake

I want to add insurance to a package. I’ve already printed the label and I’m at the post office. I need to redo the label with insurance

USPS tracking not working

I've noticed USPS tracking not working today. Anyone else having issues?

USPS automates APV dispute process (cost adjustments)

Previously all USPS APV disputes had to be filed either by email or by phone with USPS. They finally modernized the process with an online form, effective yesterday, Oct 23, 2024. Here's the USPS industry alert that outlines the process with screensh...

questions on calulated shipping charges

when I list an item I usually estimate the weight but when it sells then depending on how much packing materials I need then I can adjust the weight--Im usually pretty close and refund the buyer if my estimate is higher but for the most part Im prett...

insurance and lost package

I know Im fighting a losing battle a few months ago I sent a package that went missingthe buyer was terrifice to work withI tried everyplace and person I could think offirst I tried the insurance form on the USPS website which for some unknown reason...