Shipping

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UPS Label Cost Adjustment

Recently I sold a barbell on eBay, dimensions were 4x95x4 and package weighed 48lbs, I shipped it with UPS and even went up to 50lbs just to be safe. Went to UPS to confirm I could ship it with a ground service and didn't need something like a freigh...

Account "ID Number". Here in Quebec I get an "invalid" ebay response

Iam shipping a parcel to the USA.Trying to update my account details to include "ID Number".Here in Quebec I get an "invalid" ebay response.Type of ID is "Driver's Licence" When I enter my drivers Licence number I get a "Enter a valid government-issu...

Resolved! Free shipping not displaying in listing

I haven't sold on eBay in a few years so am maybe a little rusty. I created a new listing today and have the free shipping option selected. However when I look at the preview of my listing, it says "calculate" under the shipping cost section. Also I ...

FedEx label was not scanned but item was delivered to buyer, how do I fix delivery status?

I purchased my FedEx Smart Post shipping through eBay. Dropped off at a local US Post Office. The item was delivered successfully on time to the buyer (the buyer confirmed via message) However, due to the label not being scanned my item shows like it...

Additional Shipping Cost Adjustments

I’ve been selling on eBay for over 20 years and have sold hundreds of items. I have always used the calculation method for my shipping labels. Putting in accurate size and weight of boxes rounding up. I have only had about five adjustments cost up un...

I initiated a return, seller has provided a tracking number, but there is no label to print

I initiated a return on an item that arrived damaged (not packaged sufficiently) and I got emails saying the seller accepted the return and to ship it out. When I check the return details, there is a UPS tracking number that does show a result when I...

Shipping

Hi. I was receiving QR codes. Now it says unable to ship UPS from your address in America. I don't live in America. The message has my correct UK address. I don't know where this icon came from. I can't shift it. How do I get the icon to download the...

Resolved! Invalid Shipping Policy 21917327|21917329|21915469

Hi There,I've created a business shipping policy and entered it into the bulk upload file but get the above error codes. I'm operating in Australia. Following error message: Error - You've provided an invalid shipping policy.||Error - You've provided...

International shipping has failed to declare duty paid on waybill

Has anyone else pre-paid duty on a purchase but when the International Shipping program sent the parcel to you they forgot to select 'Duty Paid'? If you did, how did you resolve it with eBay? I've got DHL demanding I pay another $560 on top of the ~$...

Global shipping program - item not showing up

Hi all, So about a week ago I opted in to the ebay global shipping program. Near enough all of my items are opted in (bar a couple that don't make sense for it) and I have had offers and questions about some of my items from international buyers. How...

Standard Ebay Envelope

When I listed an item (with weight, size, $$ allowance), I choose ebay standard envelope shipping for $2.04. My customer paid $2.04, but I am being charged $3.96 for ground advantage. My customer chose ebay standard, and I don't have the option to pu...

Business policies -- eBay apparently changed my shipping policy when I sent an offer - a bug??

I use Business Policies, and my Shipping Policy includes a $1 handling charge to at least partially defray the cost of the box and bubble wrap, etc. I have noticed that when I send offers to people watching my listings, eBay moves those "Pending Offe...

Ebay doesn't care about their sellers or buyers only money!

I have been on Ebay for 15 years and have both bought and sold with 100% feedback. Recently I sold a collectible and the buyer agreed to pay the shipping, so no problem, right? Wrong somehow the dimensions were wrong, but I bought the shipping label ...

What do you ship in a bag or envelope, and what do you ship in a box?

What do you ship in a bag and what do you ship in a box? The only things that I ship in a bag are things that I consider uncrushable, like yarn, fabric, craft kits, and some small stuffed animals, and occasionaly small thin books. The books are sleev...

Can I exclude shipping to certain continental US states?

I am a US seller and wish to exclude shipping to several states. Is that possible? I looked in the shipping preferences but was unable to find a way to do it. Thanks in advance for your responses.