Shipping
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Ebay Standard envelopes and validation metrics

Good Morning, I use ebay standard envelopes for trading cards and post cards under $20 as a way to decrease the shipping costs for buyers and make it more affordable all around,but now ebay is using the fact that the USPS is not scanning those envelo...

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Resolved! Holiday Shipping Increase

Does eBay automatically update the calculated shipping cost for buyers on listings to accommodate the holiday pricing increase? I shipped an item today and I was charged the increased price to purchase the priority flate rate label (and my seller fee...

Resolved! 1st ever UPS shipping label adjustment

I had been boasting in the past about never seeing a upcharge from UPS on a shipment.That came to a halt yesterday as they hit me with a $2.24 adjustment.I normally always error on the highside with measurements and weight. Say, if it touches the hal...

ABN #XXXXXXXXX681 Code:Paid Isuue

Dear All, Please note that I m getting ABN code in customer shipping details which I recently sold to Australia,Should I add this code to my parcel with other address details?. Is it a necessary.? If not what are the drawbacks to seller and the buyer...

Buyer Gives Incorrect Shipping Address

When a buyer purchases merchandise and pays for it we the sellers ship it out only if the address the buyer gives is the address we are to use. When the buyer requests the seller to send the merchandise to a different address we must cancel the order...

Sent the wrong item via EIS

Well out of 350 items sold I have my first screw up. I mailed out the wrong item...it went all the way to Taiwan. Needless to say the buyer was upset and left Negative feedback but never reached out. I did send a full refund. But would like to send t...

Resolved! New shipping notations on tracking

I have shipped almost every day this week and just saw the 2 additional "hub" notations today. I know both packages are still sitting at the post office until pickup tomorrow morning.

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Shipping label mistake

I want to add insurance to a package. I’ve already printed the label and I’m at the post office. I need to redo the label with insurance

USPS automates APV dispute process (cost adjustments)

Previously all USPS APV disputes had to be filed either by email or by phone with USPS. They finally modernized the process with an online form, effective yesterday, Oct 23, 2024. Here's the USPS industry alert that outlines the process with screensh...

questions on calulated shipping charges

when I list an item I usually estimate the weight but when it sells then depending on how much packing materials I need then I can adjust the weight--Im usually pretty close and refund the buyer if my estimate is higher but for the most part Im prett...

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