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Forum Posts
FedEx and UPS Shipping Updates
UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...
COVID-19 and shipping times
Recently a postal worker in a distribution center near where I live tested positive for COVID (postal center in Federal Way, WA.) I am also seeing that all my un-delivered items are set to "arriving late." I imagine as postal centers shut down for cl...
Ebay return not updating the actual tracking detail
Hi, I purchased an item that arrived damaged and I asked eBay to step in and was in my favor. I was asked to return the product and will get a refund once it is delivered to the seller. I printed out the eBay return label and send it to USPS yesterda...
Ebay refused to close a return after expiration
So, I sell iPhone cables. This customer bought a set of cables from me and complain that they weren't working.She opened a return on July 14th. And the last day to return was July 28th.It turns out the cables were not the problem. She was using a cas...
Package sold is delayed by postal service
An item I sold was shipped on time, but it is past the "expected delivery date" posted by eBay. Tracking shows that it is still in transit and that it is delayed. This is no fault of mine. If buyer asks for a refund what can I do since the package wi...
Request for a partial refund
I received a damaged item last week. It was a set of perfumed toiletries and one of the glass jars with perfumed creme was broken. I sent a message to the sender along with a picture of the item and asked for a partial refund. Since the fragrance has...
Broken product
Can I put a claim in to the USPS for a item that they delivered was damaged or do I put a claim in through E-Bay?
Return Shipping Label for Buyer
Hi! I need help. I just received a Return Request from a Buyer and accepted it. I understand the next step is for me to issue a Return Shipping Label and e mail it to Buyer. I cannot, for the life of me, find a place to do this. I have been searching...
TRACKING NUMBER & CARRIER NAME NOT RECOGNIZED
Hello I need to send back defective item to get refund from Croatia to United Kingdom.I sent it with EMS post service (Croatian post), but when I input tracking number and carrier name in the required field "...not recognizet" error shows up.My deadl...
FedEx Overcharging Month after Month
I was looking over my last few eBay invoices and glance over the FedEx charges. They mostly seem about right, but a couple definitely did not look right. Once I determined I was over charged on those two, I found 8 more overcharges after going throug...
Are there Settings to Generate an Alert to Warn Buyers of Delayed Shipping upon Making Payment?
I have been getting complaints about the duration a package is being held in transit. I understand that the USPS is struggling due to the pandemic causing the delays but... I sold an item on 7/12, shipped with one-day handling via Media Mail, had an ...
Link FedEx account to eBay
Is there a way to link my FedEx account to eBay?I am trying to find the eBay account number to get a proof of delivery from Fedex and it says it needs the Payers account no. - Don't know how to get that - Anyone know how? while trying to search on co...
Resolved! How to tell if refunds was given if paid with credit card
Have refund coming from seller that I had paid for with a credit card. How I know when refund was made? Many thanks.
Usps
Is anyone else's packages seem like there lost or very delayed lately?
Ebay don't offer enough seller protections
Recently I had an issue were an item was returned to me but, it was returned in completely broken condition. It was evident from this transaction that Ebay ask the seller to follow a litany of steps in order to determine who was at fault. Ebay also s...
Will not honor warranty
On June-13-2019 I bought a starter with a lifetime warranty for a 4wheeler just over a year later On July-04-2020 the starter quit working , Now i cannot get power source parts LLC to honor their own lifetime warranty on the starter i bought from the...
