Shipping

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Partial refund amount amendment possible?

I have been in negotiations over a partial refund for an item, $40 was the offered refund, however upon renegotiation we got to $75 as the agreed amount. However I'm not sure how to go about increasing the refund amount in the partial refund offer. C...

eBay label has the wrong tracking number

First I'd like to say I've been selling for over 20 years on eBay. I have shipped 10s of thousands of items via eBay label, just so you know that I know what I'm doing. I have attached copies of the order & the shipping label; with the customer infor...

ebay seller won't respond to messages

I absolutely hate it when a seller will not respond to messages and it's even worse when those clowns uses covid-19 as an excuse.

Return shipping purchased but my Item not returned. How to get label refund? (30+ days)

A buyer recently bought an oil line for a turbocharger but when they received it they claimed it isnt as described.okay.So ebay sent a return label on my behalf.Cool.But the buyer never made any attempt to return the item. it has been at least 30 day...

Post Office

I'm in Ft Worth, TexasThe Post Office has turned into a disaster for me.Items don't show any movement for days, Items dropped off at the post office appear as not being scanned and then they show up delivered weeks later after I have refunded the cus...

Not shipping to Asia

I am absolutely not shipping to Asia, but what happens if a buyer from China bids, wins and eventually pays for the item. I've just noticed a buyer from China bidding on one of my items.Appreciate knowing how to resolve this problem. Thank you.

Unjustified Return - Can I Dispute?

Hi, About a week ago I listed a gently used Oculus Rift and someone with a feedback rating of ZERO bought it in less than a day for full price, which I found a bit odd. They received it yesterday and immediately filed for a return citing “Defective/I...

Shipping Refund Question

Here's my problem....I had a buyer cancel out of a sale (actually, 17 sales) after the items had shipped. He claimed "buyers remorse". Since I shipped the box out on my company UPS account I was able to have the package intercepted half way to the de...

Am I reading this correctly? Mail to be delayed by USPS to cut OT payments?

https://www.businessinsider.com/postmaster-general-carriers-leave-mail-delays-routes-usps-postal-service-2020-7 In over 22 years, I gave most of my shipments in the care of USPS - and they did a fabulous job. Hmm. How is this new method in the announ...

how many stopsdoes it take untill my package will come

so I just order a item off ebay on july 3 2020 and it says it will be here tomorrow and I has not been uptadeing on the not right delivery dates but it uptaded today so it will definitely be here tomorrow I don't doubt it will be delivered tomorrow b...

How many stops until my item will be here

Do the shipping rate tables even work?

I want to start listing some larger items that exceed the cubic foot threshold for dimensional weight on Priority Mail. Also, I'm considering the possibility of moving all my Priority Mail stuff over to Fed Ex, because the USPS has been very unreliab...

Tracking shows NOT DELIVERED yet, buyer filed and got refund.

THIS MESSAGE GOT DUPLICATED..IT IS THE SAME AS THE ONE BELOW IT ON THE SHIPPING AND RETURNS FORUM. PLEASE USE THIS MESSAGE TO RESPOND AS THIS ONE IS SET TO EMAIL ME WITH ANY RESPONSES....thank you. I've got a problem!., about 45 days ago I sent a 140...

Accidentally accepted a return request, how do I cancel this?

Here's the deal. I sold a pool pump to this guy, got everything shipped, and a couple of days later I see a popup on my phone that they want to return it. Mind you it hasn't even been delivered yet and they say that it's too small for their pool. I l...

jonathandube1@live.ca

Hello ! I am a Canadian buyer and bought something from the US through GSP program. However, the received item was defective and I want to send it back. Here are my questions : 1- Will eBay refund me the GSP and custom fees I was charged with ?2- Can...