Shipping

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Can't find my eBay order history on my account

I ordered some CD's on 6/26/20. They arrived 7/7/20, but were scratched. I got authorization from seller to send back for refund and printed return label 7/7/20. I have confirmation that return was accepted by seller on 7/11/20. However, it's 7/17/20...

Do sellers have ANY protection against returns?!

What is the point of setting/listing as "No return policy" if buyers are still allowed to open a case against you?I also sold the item as "For parts or not working" and described clearly that it does not work. However, this terrible lazy new ebay buy...

eBay put my case on hold and I can't contact anyone

I purchased an item that only part of the package was shipped. I contacted eBay and seller two weeks ago and they shipped the second package again. Arrived at depot near my house on Monday per the Fed Ex tracking and said it would be delivered by Wed...

Shipping Only to 48 Contiguous United States

How to I create my settings to sell only within the 48 contiguous United States? The directions I found online were old and don't work. I see nothing in my settings for shipping options to block international buyers. Thank you.

Resolved! Buyer claimed 389 USD damage from 600 USD sale and keeping product

Greetings. I wanted to get advice here regards to a shady buyer who claimed damage for 1 speaker out of a set of 7 car speakers I recently sold. Im a recreational seller, and this is the first time I've had trouble like this.The box allegedly had dam...

Ebay switching shipping selection on me

Ebay keeps switching the shipping payment selection to seller pays once the transaction goes through. I know for a fact every post I put up I individually select "buyer pays" every single time, because I can't friggin' afford it! So now when I start ...

Resolved! Calculated Shipping - All Options Not Showing for Buyers in different zip codes

On some items I offer multiple shipping options: fedex ground, usps priority, usps flat rate box. I offer all three in that order for this: eBay item number:233649675705 When I look at the listing using my own zip code (21212) I see only fedex ground...

eBay not honoring Money back guarantee

I acquired a boat part and I received a used and Wrong part that does not match the sellers description.I opened a dispute to return the item. The seller cancelled the return request and Asked to return the part outside of eBay. eBay allowed the sell...

eBay International Standard Delivery (Send) & Free Shipping

Under our current eBay business model, we offer free domestic shipping to our customers in the lower 48 US states. We are currently an active participant in the Global Ship Program and are entertaining the idea of transitioning to eBay International ...

fedex delivery dates delays help

so I ordered a item of ebay on july 3 and it said it will be delivered today but it is still in parker Arizona help me these delays of delivery dates keep happen but I will probably be here tomorrow since its in parker Arizona Ebay TrackingFedex Trac...

How do you print one label for 2 items to the same buyer?

A buyer just purchased two separate items from me that had “Free Shipping”. How do I print one shipping label to combine the two items and also what would be the best way to refund to the buyer some of the shipping cost? Thank you

Delayed Shipping

Has anyone noticed that, 1 there is a serious delay in shipping on the P.O. end of things. 2 they are not updating tracking as often as they should. I'm getting things in the mail that tracking claims is still in its origin town. Not rely complaining...

Please help. Difficult customer

So long story short I’m in Canada and I sent 2 items to a customer in USA who is also a reseller. Value was ($1000)4 times they refused to pay the ups driver The (duty fees) telling me lies And all sorts of stories in the messages. Today customer ope...

Item sold as "For Parts or Not Working", Buyer opens SNAD claiming item doesn't work

I sold a Raytheon RL70 Marine Radar on June 26th. This item was sold in the "For Parts or Not Working" Category and the description clearly stated "Does not boot. Unknown if there are other problems.". On July 2nd the item is delivered and I received...