Shipping
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

international shipping/Fedex/Clearance delay

I am in the USA, purchased an item from overseas which the seller shipped via Fedex and my tracking information says the following:Clearance delay - ImportShipment requires importer's registration/identification number for clearance. (Examples includ...

Lost $105 because of dishonest buyer and eBay's unreasonable return policies!

A customer just opened a case against me for sending her the item that was not described.I sold her a Casio Keyboard. She claims that she expected an 88-key keyboard, where as multiple pictures clearly showed a 61-key keyboard, and if that's not enou...

Resolved! screwed again

well they win again. a guy buys used pops from me. i point out all the flaws. he receives them. proceeds to open a return claiming item doesn't match. what are his pictures? practically the same ones i put in the listing. i call ebay and point this o...

USPS Delays

Anyone else experiencing USPS delays. Buyer opened a case saying the package was lost but I provided a tracking number saying the package is in transit and I even told the buyer usps is having delays because of covid. But ebay still closed in the buy...

Resolved! Awful sellers think they can abuse buyers with bad actions

1st one added large shipping sums to the shipping on the invoice, for items listed as Free Shipping to usa. Of course i told him to remove it because it's a violation, etc. Then ebay started harassing me constantly, over and over, for Unpaid Item, th...

Ebay changing shipping options on seller

sellers beware and check your listings after posting it. You may have calculated shipping for buyer but ebay keeps changing it to free shipping. I have found items of mine that i know for a fact i didnt have free shipping. I noticed it after a couple...

Threat

I Bought a top on ebay weeks ago. It was a very expensive one from a well known brand. I have other eight tops from the same brand and same size. When I received it I noticed that it was at least two sizes smaller, although the tag indicated the righ...

Resolved! Help & Contact Tab on eBay

It's almost impossible to get current information from the eBay site. I'm attempting to find the most economical shipping format and shipping charts are 3 years old. I find that too if you Google your question, it goes back to the site or very old (2...

5 different points of size info, yet because buyer "thought" it was another one, they get a refund??

Hello, just returned to Ebay after several years. I've never had a return filed (in over 20 years of a 100% rating). This buyer thought they were buying an XL. They've filed an "item not as described" return. Their excuse: it's "not fair." The item d...

Returned a tanzanite ring and the seller said they haven’t received it.

I returned a tanzanite ring on Jan 31, 2020, which was not at all as shown in the pictures. Item #283719800511. I was told EBay would find out what was going on and get it resolved. I have sent many messages since Jan. 31. Please help me with this re...

Buyer based return request on items that weren't even in my listing

Apparently now Ebay has set a president that a buyer can request extra accessories from a seller that are not included in the listing. And this is the level of customer service that is provided when you question it. The buyer misused returns and viol...

I was Invoiced $220 for shipping charges on a 30lb item

I was recently invoiced $220 dollars for Fedex shipping through Ebay for a Yeti Tundra 65. The cooler was sold for $325 before the fees and shipping. It was shipped from Minnesota to Kansas. It weighed 30lbs and The Outside Dimensions: 30.625” L x 17...

Anyone know what this means?

A buyer is doing a remorse return. She sent me tracking. This is what it shows. I asked her if she knows what is going on and did not get an answer.

return.png
User avatar by Trailblazer
  • 987 Views
  • 17 replies
  • 0 helpful

Void a tracking label

I created a shipping label about a week ago and now I can’t figure out on my iPad how to void it. Every time I go to the store and look at the more options button there’s nothing listing avoid the shipping label

User avatar by Adventurer
  • 225 Views
  • 1 replies
  • 0 helpful

ebay stopped a refund i was making

i was told my refund method was outdated. where in preferences can i fix this> i have a week to fix it and then the refund will go thru. i assume this means my credit card info is outdated someplace but i can sill make ebay purchases so theres a plac...

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