Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping FEES way higher than expected

I sold my Playstation 4 on ebay. I used their process to print the shipping label. The charge shown was $30 to ship FedEX. A month later I get an invoice for $74. I guess ebay works great for some people, but it's just been one problem and one scam a...

Can you ask mail carrier to re-scan Stamps.com scan form.

I had a USPS pickup today of 30 packages. I had a Stamps.com scan form that I asked him to scan. I saw him scan it and heard the sound, however as of now none of the packages are showing anything except the label was created. He looked young and I do...

Canceling an order because of potential scammer.

I have a buyer with an address that points to a place in New Castle, Delaware. After googling it, many of the results show people saying scammers like to use this place in DE to ship items to them overseas and then try to claim they didn't receive it...

Who pays return shipping for item that becomes defect after receiving?

I know when a buyer claims an item sold as new arrives defective, seller has to pay return shipping. Who has to pay return shipping if an item arrived working, but breaks within a week? It's a $9 Chinese inspection camera that fell apart after 2nd us...

No returns but ebay makes me

sold item. Buyer wasn't happy w it. I took the return back bc i knew ebay would refund them anyway... the buyer ships me a completely different item. I contact ebay, eBay then refunds them n closes the case. Then tell me to file a police report again...

Charged for return shipping before item was shipped

I've had two returns this week. One I issued the refund immediately , told them to keep the item, and the return was closed. A few days later I was charged for the shipping anyways. Second item, buyer opened return then changed his mind after I helpe...

Resolved! packages to Canada stuck at Chicago international processing center

I'm new to shipping to Canada, and so far, I'm not sure I can stick with it (though I hate to do that). I have two packages that have not moved from the Chicago processing center since September 4. Tracking notes "international dispatch ready" but I ...

Seller from Japan sold store display with damaged box as a NEW / Sealed Item

Seller listed rare headphones as New and box "Sealed" - cost of item was $861.55With an additional $110 for a 4 year SquareTrade Coverage. After I won the auction he messaged me "It is a store display product. It is new. However, there is some damage...

Resolved! Buyer did not look at photos to see condition of item and is demanding a return

I sold an iPhone with a completely cracked screen, and because it was working, I did not list it as for parts or not working. Yes, to my fault, I did not add anything to the default description mentioning the screen BUT I did include several photos c...

Buyer Not Picking Item From Post Office

I sold a $200 item and shipped the next day to an address which was on the other side of the country, so shipping ran me $20. The item has been sitting at the post office with "AVAILABLE FOR PICKUP" as well as "FORWARD EXPIRED" for two days now. The ...

Seller from Japan sold store display with damaged box as a NEW / Sealed Item

Ebay's Global Shipping, with no returns accepted, being forced to make return.

Hopefully someone can help with this issue. I sold a pair of earrings on Aug 9th with no returns accepted with international shipping (GSC), and they were confirmed delivered on Sep 2nd to a buyer in Israel. This morning I was notified by Ebay that I...

Insuring a package

I'm shipping a $600 fragile item. I packed carefully, but want peace of mind. Buyer chose FedEx Smartpost which covers up to only $100. Do you recommend Easypost insurance?

Have never been able to buy or print a single label with the NEW EBAY PAYMENTS SYSTEM - WON'T WORK

I unfortunately switched from PayPal to eBay new Payment System and have not been able to print a single label for days going on weeks... Does not allow me to purchase or print shipping labels for item I have sold through eBay..System has bugs and th...

Resolved! Buyer requests item be sent to a different address.

A buyer sent me a message saying the address on their account is old, and they want the item sent to a new address. Both eBay and Paypal show the buyer's old address. This buyer's account was created in 2017, and has a 1 rating. I have not purchased ...