Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Dispute Ebay Refund Decision

I contacted ebay chat to ask how to dispute a refund decision. Buyer sent back item after he used it. I just asked for a link to fill out an appeal. The agent told me I have to go to my local police station and get a POLICE REPORT showing that the bu...

Shipping ATV / Dirtbike Helmet

The helmet is a XXL what do you guys use to ship it? I wanted to ask on here to see if anyone has shipped a helmet before i go down and ask. Would a large priority box from USPS be big enough?

Lost Packages From USPS

Hello, I've been buying a lot of stuff from eBay on the last months with no problems. Some of the stuff I bought at the beggining of august got lost (2 packages form ebay and one from another merchant). When I checked tracking details it says it was ...

Need help

i purchased a battery on the 17th of august that i assumed would be shipped to me in less than a week because it is being shipped from my city. i contact the seller a day after the last expected delivery date asking for an update because the tracking...

Buyer Will not return an Item when they claimed the item is not real.

Hello everyone, I have been an eBay member since 2003, my Seller name is Georgia404-feel free to check out my feedback. All of my items are real and authentic. I am an above average seller. I don't sell a lot on eBay but sometimes, as most, I sell un...

not enough postage charged on international sales

Buyer in Italy was charged $5.36 for shipping, but to print out the label would required about five times as much shipping charge. What's happening?

Square Trade...bugus coverage

I agree with the 100,000 other folks posting on here. The warranty is a waste of time. They don't honor it. Period. Bought an ebay electronic toy for my grand son's birthday. My husband got it to work before we wrapped it. When he opened it, it would...

Returning a defective buggy phone

So I opened up a return for defective item and asked if I could please return the device and the seller accepted with a petty message kinda trying to imply I wanna con them or something first they state make sure to send phone with matching imei okay...

Shipping Labels & Online Label Record

When printing 4" x 6" mailing labels, only the label prints. This is a good thing because you don't want to waste another label to print the Online Label Record. However, I do want to print an Online Label Record (or equivalent report) on regular pap...

Custom Label missing from Shipping Page

I use the Custom Label field to create an Inventory number for each item I sell on Ebay. When I got an order and went to print a shipping label I would see this number. The new shipping page doesn't show it now.- How can we get this option back?- I n...

USPS delivery issues

I delivered a package via USPS and tracking was stuck in “tracking number created” for a long time. I filed a claim for lost packages and requested it to be sent back to me, since buyer reported that package wasn’t received— Ebay refunded them. Fast ...

Resolved! Shipping Label Costs

Hi, I'm a very new seller to Ebay and I'm shipping my first item from the U.S. to Mexico. The item is less then a foot and about 8 ounces, and I was just wondering why the shipping label costs $32. Did I maybe enter in the wrong info somewhere, or is...

LATE TRANSPORT OF USPS POSTAL PURCHASE SHIPMENTS: USA-TO-UK-BRITAIN

To other Ebay sellers: I am getting daily intense criticism from a British woman who purchased from me an instrument (a geiger counter). She bought it on July 22nd, and I mailed it a week later (July 29th) as an international priority (medium flat-ra...

Seller agreed to return, kept returned item, no refund issued. partial refund from ebay

I purchased a Surface 7, that with tax cost me over $1200. It worked for two days and then said I needed a new OS. The seller made excuses and wanted me to fix it myself despite advertising it as refurbished and in excellent condition. It supposedly ...

Buyer makes outrageous lie in return case. Can I win?

I sold something "for parts or not working." I described a bunch of things that I tried and stated did not work and noted some things that were cracked, and said, "Lots of things were not tested. Sold as-is, with no guarantees whatsoever." Buyer requ...